How to Get Enhertu (fam-trastuzumab deruxtecan-nxki) Covered by Aetna CVS Health in Florida: Complete Prior Authorization Guide and Appeals Process
Answer Box: Getting Enhertu Covered by Aetna CVS Health in Florida
Enhertu (fam-trastuzumab deruxtecan-nxki) requires prior authorization from Aetna CVS Health for all FDA-approved indications. The fastest path to approval: (1) Submit Aetna's Enhertu precertification form (GR-69531 5-24) with HER2 testing results and prior therapy documentation, (2) Include medical necessity letter citing FDA approval and treatment failures, (3) Use Availity portal or fax to 888-267-3277. Standard review takes 30-45 days; expedited decisions within 72 hours if urgent. If denied, Florida residents have 180 days to file internal appeals, then external review through Florida Department of Financial Services.
Table of Contents
- Coverage Requirements Overview
- Step-by-Step: Fastest Path to Approval
- Required Forms and Documentation
- Submission Methods
- CVS Specialty Pharmacy Enrollment
- Appeals Process for Florida Residents
- Common Denial Reasons & Solutions
- Cost and Financial Assistance
- FAQ
Coverage Requirements Overview
Aetna CVS Health covers Enhertu for multiple FDA-approved indications but requires prior authorization for all uses. Here's what you need to know:
Coverage at a Glance
| Requirement | What It Means | Where to Find It |
|---|---|---|
| Prior Authorization | Required for all indications | Aetna 2025 Precert List |
| HER2 Testing | IHC 3+ or ISH positive required | FDA-approved companion diagnostic |
| Step Therapy | Prior anti-HER2 therapy documented | Aetna Medical Policy CPB 966 |
| Site of Care | Outpatient infusion center | Buy-and-bill with J9358 |
| Formulary Status | Specialty tier, non-formulary | Plan-specific formulary |
Approved Indications
Based on Aetna's medical policy, Enhertu is covered for:
- HER2-positive breast cancer: Unresectable/metastatic after prior anti-HER2 regimen
- HER2-low/ultralow breast cancer: Unresectable/metastatic after prior therapy
- HER2-mutant NSCLC: Subsequent therapy after systemic treatment
- HER2-positive gastric/GEJ cancer: Advanced disease after prior therapy
- Other HER2-positive solid tumors: Tumor-agnostic indication per FDA approval
Step-by-Step: Fastest Path to Approval
1. Verify HER2 Status and Prior Therapy
Who does it: Oncologist
Documents needed: Pathology report with HER2 testing (IHC/ISH), treatment history
Timeline: Same day if records available
2. Complete Aetna Enhertu Precertification Form
Who does it: Provider's office
Documents needed: Aetna Enhertu PA form (GR-69531 5-24)
Timeline: 15-30 minutes to complete
3. Gather Supporting Documentation
Who does it: Medical assistant/nurse
Documents needed:
- ICD-10 diagnosis codes
- Prior therapy failure/intolerance documentation
- Weight-based dosing calculation
- Physician attestation for medical necessity
4. Submit Prior Authorization Request
Who does it: Provider's office
How to submit: Availity portal (preferred) or fax to 888-267-3277
Timeline: Submit at least 2 weeks before planned start date
5. Follow Up and Track Status
Who does it: Provider's office
How: Call 1-866-752-7021 or check Availity portal
Timeline: Standard review 30-45 days; expedited 72 hours if urgent
6. Coordinate Specialty Pharmacy if Approved
Who does it: CVS Specialty Pharmacy
Contact: 1-800-237-2767
Timeline: 3-5 days for enrollment and delivery coordination
7. Appeal if Denied
Who does it: Provider with patient consent
Timeline: 180 days for internal appeal in Florida
Next step: External review through Florida DFS if internal appeal fails
Required Forms and Documentation
Primary Form
Use Aetna's Enhertu Precertification Request Form (2 pages, form GR-69531 5-24). This covers all FDA-approved indications.
Clinical Documentation Checklist
Essential Requirements:
- ✅ HER2 testing results (pathology report)
- ✅ ICD-10 diagnosis code
- ✅ Prior therapy documentation with dates
- ✅ Evidence of progression or intolerance
- ✅ Patient weight for dosing calculation
- ✅ Prescriber DEA and NPI numbers
Medical Necessity Letter Should Include:
- FDA approval for specific indication
- HER2 testing methodology and results
- Prior anti-HER2 therapies tried and failed
- Contraindications to alternative treatments
- Expected treatment duration and monitoring plan
Clinician Corner: When documenting prior therapy failures, be specific about dates, duration, and reason for discontinuation (progression vs. intolerance). Aetna's policy requires "prior anti-HER2 regimen" for most indications, so document trastuzumab, pertuzumab, or T-DM1 use clearly.
Submission Methods
Availity Provider Portal (Recommended)
- Fastest processing and real-time status updates
- Register at Availity.com if not already enrolled
- Upload all supporting documents directly
- Automatic confirmation of receipt
Fax Submission
- Fax number: 888-267-3277
- Include cover sheet with patient ID and urgency level
- Send during business hours for fastest processing
- Follow up by phone to confirm receipt
Phone Support
- Provider line: 1-866-752-7021 (TTY 711)
- Member services: Number on back of insurance card
- Use for status updates and urgent requests
Mail (Slowest Option)
Send to address listed on PA form (verify current address on form as it may change).
CVS Specialty Pharmacy Enrollment
Once Enhertu is approved, CVS Specialty Pharmacy handles dispensing and delivery to infusion centers.
Enrollment Process
- Complete CVS Specialty enrollment form (oncology-specific)
- Submit insurance verification (front/back of cards)
- Coordinate delivery logistics with infusion center
- Set up patient benefits verification
Contact Information:
- Phone: 1-800-237-2767
- Fax referrals with completed enrollment form
- Allow 3-5 business days for initial setup
Required Information
- Patient demographics and contact information
- Prescriber details (DEA, NPI, state license)
- Insurance information (primary and secondary)
- Infusion center delivery address
- Dosing schedule and administration plan
Appeals Process for Florida Residents
If your Enhertu prior authorization is denied, Florida law provides specific appeal rights.
Internal Appeal (Required First Step)
- Deadline: 180 days from denial notice
- Timeline: Aetna must respond within 30-60 days
- How to file: Written appeal with supporting documentation
- Include: Medical necessity letter, additional clinical evidence, peer-reviewed studies
Expedited Appeals
Available for urgent medical situations:
- Timeline: 72 hours for decision
- Criteria: Delay would seriously jeopardize health
- How to request: Mark appeal as "urgent" and provide physician attestation
External Review (After Internal Denial)
Florida residents can request independent external review:
- Agency: Florida Department of Financial Services
- Deadline: 4 months after final internal denial
- Cost: Free to consumer
- Process: Independent medical expert reviews case
- Decision: Binding on insurer if overturned
Florida Consumer Assistance:
- Phone: 1-877-693-5236
- Website: myfloridacfo.com/division/consumers
- Online complaint form available
Common Denial Reasons & Solutions
| Denial Reason | How to Overturn | Required Documentation |
|---|---|---|
| Missing HER2 testing | Submit pathology report | IHC 3+ or ISH positive results |
| No prior therapy documented | Provide treatment history | Dates, drugs, duration, outcome |
| Not FDA-approved indication | Cite FDA label | FDA approval letter and clinical guidelines |
| Step therapy not met | Document failures/intolerance | Medical records showing progression or adverse events |
| Experimental/investigational | Provide FDA approval proof | Official FDA labeling and approval date |
Sample Appeal Language
"Enhertu (fam-trastuzumab deruxtecan-nxki) received FDA approval for [specific indication] on [date]. The patient has documented HER2-positive disease confirmed by [testing method] and has failed prior therapy with [specific agents]. This treatment is medically necessary and consistent with FDA-approved labeling."
Cost and Financial Assistance
Manufacturer Support
- ENHERTU4U Program: Copay assistance for commercial insurance
- Eligibility: Not available for Medicare/Medicaid patients
- Potential savings: Significant reduction in out-of-pocket costs
- Apply: Through prescriber or ENHERTU4U website
Additional Resources
- Patient advocacy organizations for specific cancer types
- Hospital financial assistance programs
- State pharmaceutical assistance programs (verify Florida-specific options)
Note: Copay assistance programs cannot be used with government insurance (Medicare, Medicaid, TRICARE).
When to Get Help
Contact Counterforce Health if you need assistance with:
- Complex prior authorization denials
- Appeal letter preparation
- Evidence gathering and medical necessity documentation
- Payer-specific workflow navigation
Counterforce Health specializes in turning insurance denials into targeted, evidence-backed appeals by analyzing denial letters, plan policies, and clinical notes to create point-by-point rebuttals aligned with each payer's specific requirements.
From Our Advocates: "We've seen Enhertu denials overturned most successfully when the appeal includes specific HER2 testing methodology, clear documentation of prior therapy timelines, and citations to both FDA labeling and relevant clinical guidelines. The key is matching your clinical evidence to the payer's exact coverage criteria." (Composite guidance based on advocacy experience; individual results may vary.)
FAQ
How long does Aetna CVS Health prior authorization take for Enhertu in Florida? Standard reviews take 30-45 business days. Expedited reviews for urgent cases are completed within 72 hours. Submit requests at least 2 weeks before planned treatment start.
What if Enhertu is non-formulary on my Aetna plan? You can request a formulary exception by submitting medical necessity documentation showing why preferred alternatives are inappropriate. This requires additional clinical justification.
Can I request an expedited appeal in Florida? Yes, if delay would seriously jeopardize your health. Mark appeals as "urgent" and include physician attestation. Expedited appeals must be decided within 72 hours.
Does step therapy apply if I failed HER2 therapies outside Florida? Yes, prior therapy documentation from any state is acceptable. Provide complete treatment records including dates, dosing, and reason for discontinuation.
What happens if my appeal is denied by Aetna? Florida residents can request external review through the Department of Financial Services at no cost. This provides an independent medical expert review with a binding decision.
Can my oncologist do a peer-to-peer review? Yes, request peer-to-peer review during the PA process or appeal. This allows your oncologist to speak directly with Aetna's medical director about your case.
Is Enhertu covered for off-label uses? Aetna typically covers only FDA-approved indications. Off-label use requires exceptional medical necessity documentation and is rarely approved.
How do I transfer my prescription to CVS Specialty Pharmacy? CVS Specialty will coordinate the transfer once PA is approved. Call 1-800-237-2767 with your approval confirmation and current pharmacy information.
Sources & Further Reading
- Aetna Enhertu Precertification Form (PDF)
- Aetna Medical Policy CPB 966: Enhertu Coverage
- Aetna 2025 Precertification List
- Florida Department of Financial Services Consumer Protection
- FDA Enhertu Approval Information
- CVS Specialty Pharmacy Provider Resources
Disclaimer: This information is for educational purposes only and does not constitute medical or legal advice. Coverage decisions depend on individual circumstances and plan details. Always consult your healthcare provider and insurance plan documents for specific guidance. For additional support with insurance appeals and prior authorization challenges, visit Counterforce Health for specialized assistance with evidence-backed appeal strategies.
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