Resources to Get Waylivra (Volanesorsen) Approved by UnitedHealthcare in Virginia: Forms, Appeals & Access Options

Answer Box: Getting Waylivra Covered by UnitedHealthcare in Virginia

Waylivra (volanesorsen) is not FDA-approved in the United States and is not covered by UnitedHealthcare's standard formularies. However, patients with familial chylomicronemia syndrome (FCS) may pursue coverage through:

  1. Medical necessity appeals with comprehensive FCS documentation
  2. Expanded access programs through your lipid specialist
  3. External review via Virginia's Bureau of Insurance if initially denied

First step today: Contact your endocrinologist or cardiologist to discuss FDA-approved alternatives like Tryngolza (olezarsen) or prepare documentation for an off-label medical necessity request.


Table of Contents


Start Here: Verify Your Plan & Coverage Status

Before pursuing Waylivra coverage, you need to understand your UnitedHealthcare plan structure and current formulary status.

Check Your Plan Type

  1. Log into your UnitedHealthcare member portal to verify:
    • Plan type (Commercial, Medicare Advantage, Medicaid)
    • Pharmacy benefits manager (typically OptumRx)
    • Current formulary year
  2. Review your Summary of Benefits for:
    • Specialty drug tier placement
    • Prior authorization requirements
    • Step therapy protocols
Important: Waylivra is not listed on UnitedHealthcare's 2025 Commercial Prescription Drug Lists, making standard coverage extremely unlikely.

Formulary Status Reality Check

Coverage Element Waylivra Status Alternative Options
FDA Approval ❌ Not approved in US ✅ Tryngolza (olezarsen) approved 2025
UHC Formulary ❌ Not listed ✅ Other FCS treatments may be covered
Standard PA ❌ Not available ✅ Medical necessity appeal possible

Prior Authorization Forms & Requirements

Since Waylivra lacks standard coverage, any approval attempt requires a medical necessity appeal rather than routine prior authorization.

Required Documentation

For Medical Necessity Appeals:

  • Form: No specific Waylivra PA form exists; use standard medical necessity appeal process
  • Clinical documentation proving FCS diagnosis
  • Genetic testing results or North American FCS Score ≥ 45
  • Untreated fasting triglyceride levels ≥ 880 mg/dL
  • Documentation of treatment failures with approved therapies

Clinician Corner: Medical Necessity Letter Checklist

Your prescriber should include:

Confirmed FCS diagnosis with genetic testing results
Baseline triglyceride levels (untreated, fasting)
Prior treatment history and reasons for failure/intolerance
Clinical rationale for Waylivra specifically
Monitoring plan and safety considerations
Literature support from European studies and guidelines

Note: Reference the UnitedHealthcare FCS coverage criteria for Tryngolza as a template for required clinical elements.

Submission Portals & Electronic Access

UnitedHealthcare Provider Portal

Primary submission method:

  • URL: UnitedHealthcare Provider Portal (verify current link with your provider)
  • Tool: "Prior Authorization and Notification" section
  • Upload capability: Supports clinical documentation attachments
  • Status tracking: Real-time request monitoring

Alternative Submission Methods

  1. CoverMyMeds Platform
    • Electronic PA submission for OptumRx-managed benefits
    • May not support non-formulary medical necessity appeals
  2. Fax Submission
    • Medical necessity appeals: Submit to member services fax line
    • Include cover sheet with member ID and "Medical Necessity Appeal"
    • Confirm current fax number through member services

What to Upload

  • Genetic testing reports
  • Laboratory results (triglyceride levels)
  • Specialist consultation notes
  • Prior treatment documentation
  • Medical necessity letter from prescriber
  • Any relevant imaging or additional diagnostics

Appeals Process: Internal & External Review

Given Waylivra's non-formulary status, most requests will require the full appeals process.

Internal Appeals with UnitedHealthcare

Timeline & Process:

  1. Initial denial (expected for non-formulary drug)
  2. First-level internal appeal within 180 days of denial
  3. Second-level internal appeal if available under your plan
  4. Expedited review available for urgent medical situations

Required for Internal Appeals:

  • Completed appeal form (provided in denial letter)
  • Additional clinical documentation
  • Updated medical necessity letter
  • Member ID and claim information

Virginia External Review Process

After exhausting internal appeals, Virginia residents can request external review through the State Corporation Commission Bureau of Insurance.

Key Requirements:

Submission Options:

  • Fax: (804) 371-9915
  • Email: [email protected]
  • Mail: Bureau of Insurance – External Review, P.O. Box 1157, Richmond, VA 23218

Required Documents:

  • Form 216-A
  • Final denial letter from UnitedHealthcare
  • Copy of insurance card
  • Medical records release form
  • Any new supporting documentation
Virginia Advantage: Independent Review Organizations (IROs) have 45 days for standard reviews, 72 hours for expedited reviews when health is at risk.

Alternative Access Pathways

Since standard insurance coverage for Waylivra is unlikely, consider these alternatives:

FDA-Approved Alternatives

Tryngolza (olezarsen) - FDA approved for FCS in 2025:

  • Coverage: More likely to be covered by UnitedHealthcare
  • Requirements: Similar FCS diagnostic criteria
  • Process: Standard prior authorization through provider portal

Expanded Access Programs

Compassionate Use/Expanded Access:

  • Contact manufacturer (Akcea/Ionis) through your specialist
  • Requires comprehensive medical justification
  • May be available for patients who cannot access approved alternatives
  • No insurance coverage; typically provided at no cost if approved

Clinical Trials

  • Search ClinicalTrials.gov for ongoing Waylivra studies
  • May provide access while contributing to research
  • Consult with your lipid specialist about eligibility

Virginia-Specific Resources & Support

State Insurance Assistance

Virginia Bureau of Insurance Consumer Services:

Virginia Managed Care Ombudsman:

  • Part of the State Corporation Commission
  • Assists with HMO and managed care plan issues
  • Can help resolve coverage disputes informally

Virginia Poverty Law Center Health Assistance:

  • Provides legal help for insurance coverage appeals
  • Particularly helpful for Medicaid and ACA marketplace issues
  • May assist with complex specialty drug denials

Costs & Patient Assistance

If Insurance Coverage Fails

Manufacturer Support:

  • Contact Akcea Therapeutics patient support services
  • May offer compassionate use programs for qualifying patients
  • European pricing varies; U.S. pricing not established

Foundation Assistance:

  • National Organization for Rare Disorders (NORD) patient assistance
  • HealthWell Foundation (check eligibility for lipid disorders)
  • Patient Access Network Foundation

Self-Pay Considerations

  • Waylivra is not commercially available in the U.S.
  • International access requires compliance with import regulations
  • Consult with your physician about legal acquisition methods

When to Escalate

Contact Virginia regulators if you experience:

  • Unreasonable delays in processing appeals
  • Failure to follow Virginia external review timelines
  • Discrimination based on rare disease status
  • Violations of state insurance law

Virginia State Corporation Commission Bureau of Insurance:

  • Consumer complaint process available online
  • Can investigate insurance company practices
  • Enforces state insurance regulations

FAQ: Common Questions

Q: How long does a UnitedHealthcare medical necessity appeal take in Virginia? A: Internal appeals typically take 30 days for standard reviews, 72 hours for expedited reviews. Virginia external review adds 45 days (or 72 hours expedited).

Q: What if Waylivra is completely non-formulary? A: Non-formulary drugs can still be covered through medical necessity appeals, but the burden of proof is higher. Focus on demonstrating lack of effective alternatives.

Q: Can I request an expedited appeal for Waylivra? A: Yes, if your physician certifies that waiting for standard review could seriously jeopardize your health or ability to regain function.

Q: Does Virginia step therapy apply to rare disease treatments? A: Step therapy requirements may be waived for rare diseases if alternatives are contraindicated or have failed. Document this thoroughly.

Q: What happens if UnitedHealthcare and Virginia external review both deny coverage? A: You retain rights to legal action and can explore expanded access programs or clinical trials as alternatives.

Q: Are there any Virginia-specific protections for rare disease patients? A: Virginia's external review process provides independent medical review, and the state has expanded Medicaid coverage which may offer additional options for some patients.


From Our Advocates

"We've seen patients succeed with non-formulary rare disease appeals by building comprehensive clinical narratives that clearly demonstrate medical necessity and lack of alternatives. The key is working closely with your specialist to document everything thoroughly before submitting. Virginia's external review process has been particularly helpful for overturning initial denials when the clinical case is strong."


Counterforce Health specializes in turning insurance denials into targeted, evidence-backed appeals. Our platform helps patients, clinicians, and specialty pharmacies navigate complex prior authorization requirements by analyzing denial letters, plan policies, and clinical notes to craft point-by-point rebuttals aligned with payer-specific criteria. For challenging cases like Waylivra coverage appeals, we provide the clinical documentation framework and regulatory expertise needed to maximize approval chances.

If you're facing a denial for Waylivra or other specialty medications, Counterforce Health can help you build a stronger appeal with the right evidence and procedural compliance.


Sources & Further Reading


Disclaimer: This information is for educational purposes only and does not constitute medical or legal advice. Coverage decisions depend on individual plan terms, medical circumstances, and payer policies. Always consult with your healthcare provider and insurance company for personalized guidance. For questions about Virginia insurance regulations, contact the State Corporation Commission Bureau of Insurance at 1-877-310-6560.

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