If Entresto Isn't Approved by Aetna CVS Health in Florida: Formulary Alternatives & Exception Paths

Answer Box: Your Options When Entresto Isn't Covered

If Aetna CVS Health denies Entresto (sacubitril/valsartan) in Florida, you have three paths: try covered heart failure alternatives (ACE inhibitors, ARBs), request a formulary exception with clinical documentation, or appeal the denial through Florida's external review process. Starting January 2026, Aetna covers generic sacubitril/valsartan as the preferred alternative to brand Entresto. First step today: Contact your cardiologist to review covered alternatives or gather LVEF documentation for an exception request via Aetna's provider portal.

Table of Contents

  1. When Alternatives Make Sense
  2. Covered Heart Failure Medications
  3. Pros and Cons Overview
  4. Exception Strategy for Entresto
  5. Switching Logistics
  6. Re-trying for Entresto Later
  7. Appeals Process in Florida
  8. FAQ

When Alternatives Make Sense

Not every heart failure patient needs Entresto immediately. Aetna CVS Health's step therapy requirements often start with proven, lower-cost options before advancing to newer medications like sacubitril/valsartan combinations.

You might consider alternatives first if:

  • Your LVEF is mildly reduced (40-50%) and you haven't tried optimized ACE inhibitor or ARB therapy
  • You have contraindications to Entresto (history of angioedema, eGFR <30 mL/min/1.73m²)
  • Your cardiologist wants to establish baseline response before switching
  • Cost is a primary concern and your symptoms are stable

Move directly to exception request if:

  • You've documented ACE inhibitor or ARB intolerance/failure
  • Your LVEF is ≤40% with persistent symptoms despite optimal medical therapy
  • You have specific contraindications to first-line alternatives
Note: Starting January 2026, Aetna covers generic sacubitril/valsartan as the preferred alternative to brand Entresto across multiple plans.

Covered Heart Failure Medications

ACE Inhibitors (Tier 1/Generic)

Most commonly covered first-line options:

  • Lisinopril - Once daily dosing, extensive outcomes data
  • Enalapril - Twice daily, used in major heart failure trials
  • Captopril - Three times daily, oldest in class
  • Benazepril, ramipril - Alternative options for intolerance

ARBs (Angiotensin Receptor Blockers)

For patients who can't tolerate ACE inhibitors:

  • Valsartan - Component of Entresto, available separately
  • Losartan - Most studied ARB in heart failure
  • Candesartan - Good outcomes data in HFrEF

Complementary Heart Failure Therapies

  • Beta-blockers: Metoprolol succinate, carvedilol, bisoprolol
  • Aldosterone antagonists: Spironolactone, eplerenone
  • SGLT2 inhibitors: Empagliflozin, dapagliflozin (growing evidence)

Pros and Cons Overview

Medication Class Access Advantages Monitoring Considerations Effectiveness Notes
ACE Inhibitors Usually no PA required; low cost Cough (10-15%); hyperkalemia; renal function Proven mortality benefit; 36-hour washout needed before Entresto
ARBs Good ACEi alternative; no cough Hyperkalemia; renal function Similar efficacy to ACEi; easier switch to Entresto
Generic sacubitril/valsartan Covered 2026+; same mechanism Same as Entresto; BP monitoring Identical to brand Entresto
Beta-blockers Widely covered; cardioprotective Fatigue; bradycardia; avoid abrupt stopping Essential in HFrEF; use with ACEi/ARB

Access Considerations in Florida

Insurance factors that favor alternatives:

  • Step therapy requirements satisfied more quickly
  • Lower copays (often $10-30/month vs. $50-200+ for specialty tiers)
  • Available at local pharmacies vs. specialty pharmacy requirements

Clinical factors that favor Entresto:

  • Superior outcomes in PARADIGM-HF trial (20% reduction in CV death/HF hospitalization vs. enalapril)
  • Fewer medication interactions than some alternatives
  • Once established, often easier to maintain long-term

Exception Strategy for Entresto

Required Documentation Checklist

Clinical evidence needed for approval:

  • Recent echocardiogram showing LVEF ≤40% (within 6-12 months)
  • Heart failure diagnosis with NYHA Class II-IV symptoms
  • Documentation of ACE inhibitor or ARB trial and failure/intolerance
  • Recent labs: BNP/NT-proBNP, creatinine, potassium
  • Cardiology consultation notes

Common failure documentation examples:

  • ACE inhibitor: persistent cough, angioedema, hyperkalemia >5.2 mEq/L
  • ARB: inadequate symptom control after 4-8 weeks at optimal dose
  • Both: worsening renal function, hypotension <90 mmHg systolic

Submission Process

Provider contacts for exceptions:

  • Specialty medications: 1-866-814-5506 (phone), 1-866-249-6155 (fax)
  • Non-specialty: 1-800-294-5979 (phone), 1-888-836-0730 (fax)
  • Mail: Medical Exception to Pharmacy Prior Authorization Unit, 1300 East Campbell Road, Richardson, TX 75081

Timeline expectations:

  • Standard exceptions: 72 hours if prescriber supports urgency
  • Expedited (life-threatening): 24 hours
  • Routine processing: varies (verify with provider portal)
Tip: Mark requests as urgent if heart failure symptoms are worsening or hospitalization risk is high.

Switching Logistics

From ACE Inhibitors to Alternatives

If switching to ARB (no Entresto approval):

  1. No washout needed - start ARB at next scheduled ACE inhibitor dose
  2. Monitor closely for hypotension first 1-2 weeks
  3. Check labs in 1-2 weeks (potassium, creatinine)

If switching to generic sacubitril/valsartan (2026+):

  1. 36-hour washout required after last ACE inhibitor dose
  2. Start at appropriate dose based on prior ACE inhibitor strength
  3. Coordinate with CVS Specialty Pharmacy for dispensing

Pharmacy Coordination

For specialty medications (Entresto, generic sacubitril/valsartan):

  • CVS Specialty Pharmacy: 1-800-237-2767
  • Home delivery standard (2-3 business days)
  • CareTeam verification call within 48 hours of approval

For standard alternatives:

  • Available at any CVS or network pharmacy
  • 90-day supplies often available for maintenance therapy
  • Automatic refill programs reduce gaps in therapy

Re-trying for Entresto Later

What to Document During Alternative Trials

Keep detailed records of:

  • Exact medications tried (drug, dose, duration)
  • Specific reasons for discontinuation or inadequacy
  • Symptom changes, hospitalizations, or ER visits
  • Lab abnormalities or side effects
  • Functional capacity changes (6-minute walk, NYHA class)

Optimal documentation timeline:

  • 4-8 weeks minimum trial of each alternative at maximum tolerated dose
  • Quarterly assessments with cardiology including LVEF monitoring
  • Annual medication reviews to reassess Entresto candidacy

When to Resubmit Exception Requests

Strong re-approval scenarios:

  • New hospitalization for heart failure despite optimal alternative therapy
  • Worsening LVEF on serial echocardiograms
  • Progressive functional decline (worsening NYHA class)
  • New contraindications to current alternatives

At Counterforce Health, we help patients and providers build stronger exception requests by analyzing denial patterns and crafting evidence-based appeals. Our platform identifies exactly what documentation payers need and helps coordinate the clinical evidence that leads to approval.

Appeals Process in Florida

Internal Appeals with Aetna CVS Health

If your exception is denied:

  1. File internal appeal within 180 days of denial notice
  2. Submit additional evidence not included in original request
  3. Request peer-to-peer review if available
  4. Standard timeline: 30 days for determination

Florida External Review Process

After internal denial, you can request binding external review:

How to request:

  • Florida Department of Financial Services: 1-877-693-5236
  • Online complaint submission available
  • Timeline: Within 4 months of final internal denial

External review decisions:

  • Standard cases: 45 days for binding decision
  • Expedited cases: 72 hours for urgent medical needs
  • No cost to patient
  • Binding on insurer if reviewer approves coverage
From our advocates: "We've seen Entresto denials successfully overturned in Florida external review when patients included both the original cardiology notes showing LVEF ≤40% and documentation of ACE inhibitor cough that prevented optimal dosing. The key was showing the clinical progression clearly."

FAQ

How long does Aetna CVS Health prior authorization take in Florida? Standard PA decisions typically take 72 hours to 14 days. Expedited requests for urgent medical needs are processed within 24-72 hours. Verify current timelines with your provider portal.

What if Entresto is non-formulary on my plan? Request a formulary exception through your provider using the specialty medication contacts above. Include clinical documentation showing medical necessity and prior therapy failures.

Can I get generic sacubitril/valsartan instead of brand Entresto? Starting January 2026, Aetna covers generic sacubitril/valsartan as the preferred alternative to brand Entresto across multiple plans. Check your specific formulary for current coverage.

Does step therapy apply if I failed ACE inhibitors outside Florida? Yes, documented failures from other states count toward step therapy requirements. Ensure your new Florida provider has complete records from previous treatments.

What counts as ACE inhibitor failure for Entresto approval? Common accepted reasons include persistent cough preventing optimal dosing, angioedema, hyperkalemia >5.2 mEq/L, or worsening renal function. Document specific symptoms and timeline.

How do I find my Aetna formulary in Florida? Use the Aetna drug lookup tool or check your plan documents. Formularies can vary by specific plan type within Florida.

Sources & Further Reading

Working with coverage challenges can feel overwhelming, but remember that Counterforce Health and other advocacy resources exist to help you navigate these complex processes. Whether you're trying alternatives first or pursuing an exception for Entresto, having the right documentation and understanding your appeal rights in Florida gives you the best chance of success.


This information is for educational purposes only and does not constitute medical advice. Always consult with your healthcare provider about the most appropriate treatment options for your specific condition. For assistance with Florida insurance questions, contact the Florida Department of Financial Services at 1-877-693-5236.

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