How to Get Zokinvy (lonafarnib) Covered by Aetna (CVS Health) in New York: Complete Prior Authorization and Appeals Guide

Answer Box: Getting Zokinvy (lonafarnib) Covered by Aetna (CVS Health) in New York

Zokinvy requires prior authorization from Aetna (CVS Health) with genetic confirmation of HGPS or qualifying progeroid laminopathy, age ≥12 months, BSA ≥0.39 m², and specialist management. Standard decisions take 15 business days; expedited reviews complete within 72 hours. If denied, New York patients have strong external appeal rights through the Department of Financial Services within 4 months of final denial.

First step today: Have your specialist gather genetic testing results, current height/weight/BSA calculation, and clinical notes documenting medical necessity, then submit via Aetna's provider portal.


Table of Contents

  1. Renewal Triggers: When to Start the Process
  2. Evidence Update: What Your Specialist Needs
  3. Renewal Packet: Must-Include Documents
  4. Timeline: Submission Windows and Decision Periods
  5. If Coverage Lapses: Bridge Options and Next Steps
  6. Annual Changes: What to Re-verify
  7. Appeals Playbook for New York
  8. Personal Tracker Template

Renewal Triggers: When to Start the Process

Aetna (CVS Health) typically approves Zokinvy for 12-month periods based on their 2024 specialty pharmacy policy. Start your renewal process when you notice these triggers:

60 Days Before Expiration

  • Schedule your specialist appointment (geneticist, pediatric cardiologist, or metabolic specialist)
  • Request updated growth measurements and cardiovascular assessments
  • Begin gathering documentation of clinical response

45 Days Before Expiration

  • Complete specialist visit with updated clinical notes
  • Obtain current height, weight, and BSA calculations
  • Document any changes in dosing or tolerance

30 Days Before Expiration

  • Submit complete renewal packet to avoid treatment gaps
  • Confirm CVS Specialty has your current prescription on file
Tip: Mark your calendar with these dates when you first get approved. Aetna's denial letters often don't provide advance warning of expiration dates.

Evidence Update: What Your Specialist Needs

For Zokinvy renewal, your specialist must document continued medical necessity and clinical benefit. Here's what Aetna (CVS Health) typically requires:

Clinical Response Documentation

  • Growth trajectory: Height and weight measurements compared to baseline
  • Cardiovascular status: Blood pressure, lipid panels, echocardiogram results if available
  • Functional assessment: Overall clinical stability or improvement
  • Tolerance: Confirmation of no serious adverse effects requiring discontinuation

Required Measurements

According to Aetna's clinical policy:

  • Current body surface area (BSA) ≥0.39 m²
  • Proper BSA-based dosing within FDA-approved ranges
  • No new contraindications to lonafarnib therapy

Specialist Qualifications

Your prescriber must be or consult with:

  • Geneticist
  • Pediatric cardiologist
  • Metabolic/genetics specialist
  • Other specialist experienced in progeria management

Renewal Packet: Must-Include Documents

Core Requirements Checklist

Document Purpose Notes
Updated clinical note Demonstrates ongoing medical necessity Must be within 6-12 months
Genetic testing confirmation Proves HGPS/progeroid laminopathy diagnosis Usually only needed if not in prior approval
Current anthropometrics Height, weight, BSA ≥0.39 m² Calculate BSA using standard formula
Dosing verification Current Zokinvy dose aligned to BSA Reference FDA prescribing information
Specialist attestation Confirms continued benefit and tolerance Brief statement is usually sufficient

Medical Necessity Letter Template

Your specialist's letter should include:

  1. Confirmed diagnosis: "Patient has genetically confirmed HGPS with pathogenic LMNA mutation producing progerin"
  2. Clinical course: "Since starting Zokinvy [date], patient has shown [specific improvements/stabilization]"
  3. Current status: "Patient continues to tolerate therapy well with no serious adverse effects"
  4. Medical necessity: "Continuation of Zokinvy is medically necessary to maintain clinical stability and reduce mortality risk"

Timeline: Submission Windows and Decision Periods

Aetna (CVS Health) Standard Process

Stage Timeline Action Required
Submission 30 days before expiration Submit via Aetna provider portal
Standard review Up to 15 business days Monitor for requests for additional information
Expedited review Within 72 hours Available when delay poses serious health risk
Approval notification Same day as decision Coordinate with CVS Specialty for shipment

When to Request Expedited Review

Request expedited processing if:

  • Current supply will run out before standard review completes
  • Patient has experienced clinical deterioration
  • Delay would seriously jeopardize health or function
Note: Document urgency clearly in your submission. Aetna must respond to expedited requests within 72 hours per their appeals policy.

If Coverage Lapses: Bridge Options and Next Steps

Immediate Actions

  1. Contact manufacturer support: Reach out to Sentynl Cares (Zokinvy's patient support program) for emergency supply options
  2. File expedited appeal: Submit to Aetna with urgent medical necessity documentation
  3. Coordinate with CVS Specialty: Ensure they're aware of the coverage issue and can facilitate bridge supply

Aetna Internal Appeals Process

For Commercial Plans:

  • File within 180 days of denial
  • Standard decisions within 30 days
  • Expedited decisions within 72 hours when urgent

For Medicare Part D Plans:

  • File redetermination within 65 days of denial
  • Standard decisions within 7 days
  • Expedited decisions within 72 hours

Submit appeals using instructions on your denial letter or via Aetna's provider portal.


Annual Changes: What to Re-verify

Formulary Status

  • Check if Zokinvy remains on Aetna's formulary
  • Verify tier placement and any new restrictions
  • Review quantity limits or site-of-care requirements

Plan Design Updates

  • Confirm CVS Specialty is still the required pharmacy
  • Check for new step therapy requirements
  • Review any changes to specialist requirements

New York State Protections

  • Verify current external appeal timelines and forms
  • Check for updates to DFS external appeal process
  • Review any new state mandates affecting rare disease coverage

Appeals Playbook for New York

Level 1: Aetna Internal Appeal

Timeline: 180 days from denial (commercial); 65 days (Medicare Part D) Decision time: 30 days standard; 72 hours expedited How to file: Use denial letter instructions or Aetna appeals portal

Level 2: New York External Appeal

Timeline: 4 months from Aetna's final denial Decision time: 30 days standard; 72 hours expedited (24 hours for urgent drug denials) How to file: Submit NY External Appeal Application to DFS

Required forms:

  • NY External Appeal Application
  • Comprehensive Physician Attestation
  • Medical Necessity – Expedited (for urgent cases only)

Submit to:

  • Mail: DFS, 99 Washington Avenue, Box 177, Albany, NY 12210
  • Fax: (800) 332-2729
  • For expedited drug appeals, call 888-990-3991 after faxing

New York State Resources

  • Consumer assistance: Community Health Advocates at 888-614-5400
  • External appeal database: Search past decisions at DFS appeals database
  • Appeal fee: Maximum $25 (waived for financial hardship or Medicaid enrollees)

Personal Tracker Template

Key Dates to Monitor

  • Current PA expiration date: ___________
  • 60-day reminder: ___________
  • 45-day reminder: ___________
  • 30-day submission deadline: ___________

Documentation Checklist

  • Genetic testing results on file
  • Current specialist managing care
  • Updated growth measurements
  • Clinical response documentation
  • Tolerance/safety assessment
  • BSA calculation and dosing verification

Contact Information

  • Specialist office: ___________
  • CVS Specialty pharmacy: ___________
  • Aetna member services: ___________
  • Sentynl Cares support: ___________

Frequently Asked Questions

How long does Aetna (CVS Health) prior authorization take in New York? Standard reviews take up to 15 business days once complete documentation is received. Expedited reviews are completed within 72 hours when delay poses serious health risk.

What if Zokinvy is non-formulary on my plan? Request a formulary exception with documentation that no formulary alternatives exist for HGPS or your specific progeroid laminopathy. This is typically approved given Zokinvy's unique indication.

Can I use a pharmacy other than CVS Specialty? Most Aetna plans require CVS Specialty for Zokinvy. You can request an out-of-network exception if another specialty pharmacy is clinically necessary, but this requires additional documentation.

Does step therapy apply if I've been stable on Zokinvy? Generally no. Counterforce Health has seen that most payers don't impose step therapy for Zokinvy renewals when patients are clinically stable, as no therapeutic alternatives exist for the FDA-approved indications.

What happens if my external appeal is denied? New York external appeal decisions are binding on insurers. If overturned in your favor, Aetna must cover the treatment and refund your appeal fee.


About Counterforce Health: Counterforce Health helps patients, clinicians, and specialty pharmacies get prescription drugs approved by turning insurance denials into targeted, evidence-backed appeals. The platform ingests denial letters, plan policies, and clinical notes to draft point-by-point rebuttals aligned to each payer's specific requirements. For complex cases like Zokinvy approvals, Counterforce Health provides the clinical evidence and procedural expertise needed to navigate payer-specific workflows and improve approval rates.


Sources & Further Reading


Disclaimer: This information is for educational purposes only and does not constitute medical or legal advice. Always consult with your healthcare provider and insurance plan for specific guidance. Coverage policies and appeal procedures may vary by plan type and can change. Verify current requirements with your insurer and refer to official New York State resources for the most up-to-date appeal procedures.

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