How to Get Signifor / Signifor LAR (pasireotide) Approved by Cigna in Washington: Complete Timeline and Appeals Guide
Quick Answer: Getting Signifor Approved by Cigna in Washington
Cigna requires prior authorization for Signifor/Signifor LAR (pasireotide) with 72-hour standard review times in Washington. Your endocrinologist must submit clinical documentation proving medical necessity, including biochemical evidence (elevated UFC for Cushing's or IGF-1 for acromegaly) and justification why surgery isn't viable. Start by gathering your diagnosis codes, lab results, and prior treatment records, then have your specialist submit through Cigna's electronic portal. If denied, Washington's strong appeals framework gives you 180 days for internal appeals and external review with an 82% overturn rate for specialty drugs.
Table of Contents
- What Affects Approval Timeline
- Pre-Submission Preparation (0-2 Days)
- Submission to Initial Review (1-3 Days)
- Additional Information Requests (1-7 Days)
- Decision Window and Outcomes
- If Denied: Washington Appeals Process
- Renewal Cycles and Maintenance
- Timeline Visual: Key Milestones
- Time-Saving Tips
- Common Denial Reasons & Fixes
- FAQ
What Affects Approval Timeline
Several factors determine how quickly Cigna approves your Signifor/Signifor LAR request in Washington:
Benefit Structure: Cigna typically manages Signifor through Express Scripts or Accredo specialty pharmacy, requiring prior authorization regardless of your plan type. The medication sits on the highest specialty tier, meaning substantial cost-sharing once approved.
Clinical Complexity: Cigna's coverage criteria require specific documentation:
- For Cushing's disease: Elevated urinary free cortisol (UFC), age ≥18, and surgical contraindication
- For acromegaly: Elevated IGF-1, inadequate surgical response, and prior first-generation somatostatin analog trial
Documentation Completeness: Missing lab values, incomplete prior treatment records, or non-specialist prescribers trigger automatic delays or denials.
Pre-Submission Preparation (0-2 Days)
Essential Documents Checklist
Clinical Records:
- Recent biochemical evidence (UFC >3x upper limit for Cushing's; elevated age-adjusted IGF-1 for acromegaly)
- Surgical consultation notes or contraindication documentation
- Prior medication trials and outcomes (especially octreotide/lanreotide for acromegaly)
- Complete diagnosis with ICD-10 codes
Administrative Items:
- Current Cigna member ID and policy details
- Endocrinologist's NPI and specialty designation
- Preferred specialty pharmacy information (typically Accredo)
Tip: Schedule lab work 2-3 weeks before your appointment to ensure fresh results for the prior authorization submission.
Submission to Initial Review (1-3 Days)
Washington state law requires Cigna to process electronic prior authorization requests within 72 hours for standard cases and 24 hours for expedited reviews when delays could jeopardize health.
Electronic Submission Routes:
- CoverMyMeds portal (preferred for fastest processing)
- Cigna provider portal
- EHR integration through Surescripts
Your endocrinologist must clearly document:
- Why Signifor is medically necessary for your specific condition
- Evidence that surgery is contraindicated, failed, or not curative
- Baseline biochemical markers requiring treatment
Expedited Review Criteria: Request expedited processing if you're experiencing severe symptoms or if treatment delays could worsen your condition. Include specific clinical urgency documentation.
Additional Information Requests (1-7 Days)
If Cigna requests additional information, respond within 5 business days to avoid restarting the review clock. Common requests include:
- More detailed surgical consultation notes
- Additional biochemical testing results
- Peer-reviewed literature supporting off-label use (if applicable)
- Specialist attestation of medical necessity
Note: Use Cigna's secure messaging system or designated fax line to submit additional documents. Keep confirmation receipts for all submissions.
Decision Window and Outcomes
Approval: You'll receive a determination letter specifying:
- Approved duration (typically 12 months initial, renewable annually)
- Quantity limits and dosing restrictions
- Required specialty pharmacy (usually Accredo)
- Cost-sharing tier information
Partial Approval: May include step therapy requirements or quantity limitations that differ from the original request.
Denial: The letter must specify the exact reason and your appeal rights under Washington law.
If Denied: Washington Appeals Process
Washington offers robust consumer protections for insurance denials, with some of the strongest appeals frameworks in the nation.
Internal Appeals (First Step)
- Timeline: File within 180 days of denial
- Decision: Cigna must respond within 30 days (72 hours if expedited)
- Requirements: Submit written appeal with supporting clinical documentation
External Review (Independent Review)
If internal appeals fail, Washington's external review process provides a final determination:
- Timeline: Request within 180 days of final internal denial
- Process: Independent Review Organization (IRO) with medical specialists
- Decision: Binding on Cigna within 30 days (72 hours expedited)
- Success Rate: 82% overturn rate for specialty drug appeals
Contact Washington Insurance Commissioner: Call 1-800-562-6900 for appeal assistance and guidance through the process.
Renewal Cycles and Maintenance
Initial Approval: Typically 12 months for both Cushing's disease and acromegaly indications.
Renewal Requirements:
- Documentation of clinical response (normalized or improved UFC/IGF-1 levels)
- Medication adherence ≥85% (pharmacy records)
- Ongoing specialist oversight
- Assessment of side effects and tolerability
Timeline for Renewals: Submit renewal requests 30-45 days before expiration to prevent treatment gaps.
Timeline Visual: Key Milestones
| Phase | Timeline | Action Required | Washington Advantage |
|---|---|---|---|
| Pre-submission | 0-2 days | Gather documentation | Strong specialist network |
| Initial submission | 1-3 days | Electronic PA filing | 72-hour state requirement |
| Additional info | 1-7 days | Respond to requests | 5-day response window |
| Initial decision | 3-10 days | Review outcome | Expedited options available |
| Internal appeal | 30 days | File if denied | Consumer advocacy support |
| External review | 30 days | IRO determination | 82% specialty drug success rate |
Time-Saving Tips
Portal Optimization: Use electronic submission systems exclusively. Paper submissions can add 5-10 days to processing times.
Bundled Evidence: Submit all required documentation simultaneously rather than piecemeal responses to avoid multiple review cycles.
Specialist Routing: Ensure your endocrinologist is clearly identified as the prescriber. Non-specialist prescribers trigger automatic additional review requirements.
Proactive Renewals: Begin renewal processes 60 days early, especially if you need updated lab work or specialist consultations.
Common Denial Reasons & Fixes
| Denial Reason | Solution | Required Documentation |
|---|---|---|
| Insufficient biochemical evidence | Submit complete hormone testing | Recent UFC (Cushing's) or IGF-1 (acromegaly) results |
| Non-specialist prescriber | Transfer to endocrinologist | Specialist consultation notes and prescription |
| Surgical option not explored | Document contraindications | Neurosurgical consultation or medical contraindications |
| Missing step therapy | Document prior failures | Treatment history with octreotide/lanreotide outcomes |
| Dosing outside guidelines | Justify clinical rationale | Literature support and specialist attestation |
FAQ
How long does Cigna prior authorization take in Washington? Standard electronic submissions must be processed within 72 hours under Washington law. Expedited requests receive 24-hour turnaround when medical urgency is documented.
What if Signifor is non-formulary on my plan? You can request a formulary exception with clinical justification. Washington's continuity of care laws provide 90-day grace periods if formulary changes occur mid-treatment.
Can I request an expedited appeal? Yes, if treatment delays could seriously affect your health. Document the clinical urgency and request expedited processing at each appeal level.
Does step therapy apply if I've tried treatments outside Washington? Out-of-state treatment records are valid for step therapy documentation. Ensure complete medical records transfer to your Washington endocrinologist.
What happens if I miss an appeal deadline? Washington's 180-day appeal windows are strict. Contact the Insurance Commissioner immediately if you believe you have grounds for an extension due to insurer error.
How much will Signifor cost after approval? As a specialty tier medication, expect significant cost-sharing. Investigate manufacturer copay assistance programs and patient foundation grants to reduce out-of-pocket costs.
Getting the right coverage for rare disease medications like Signifor can feel overwhelming, but you don't have to navigate this process alone. Counterforce Health helps patients, clinicians, and specialty pharmacies turn insurance denials into successful appeals by creating targeted, evidence-backed responses that align with each plan's specific requirements. Their platform analyzes denial letters, identifies the exact approval criteria, and drafts point-by-point rebuttals using the right clinical evidence and procedural requirements.
Whether you're facing an initial denial or preparing for renewal, having the right documentation and understanding Washington's consumer protections puts you in the strongest position for approval. The state's robust appeals framework and high specialty drug overturn rates mean that persistence—backed by proper clinical evidence—often leads to success.
Sources & Further Reading
- Cigna Signifor Coverage Policy (PDF)
- Washington Insurance Commissioner Appeals Guide
- Cigna Prior Authorization Process
- Express Scripts Appeals Information
- Washington State External Review Process (RCW 48.43.535)
This guide provides educational information about insurance coverage processes and should not be considered medical advice. Always consult with your healthcare provider about treatment decisions and work with your insurance company directly for coverage determinations. For additional help with appeals in Washington, contact the Office of the Insurance Commissioner at 1-800-562-6900.
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