How to Get Prolastin-C Approved by Humana in New York: Timeline, Appeals, and Step-by-Step Guide

Answer Box: Getting Prolastin-C Covered by Humana in New York

Fastest path to approval: Submit prior authorization with documented severe AAT deficiency (Pi*ZZ genotype), failed Aralast trial, and specialist consultation. Humana must respond within 14 days for standard requests, 72 hours for expedited. If denied, file internal appeal within 60 days, then New York external review within 4 months. Start today: Call Humana at the number on your member ID card to request prior authorization forms and confirm your specific plan's requirements.

Table of Contents

  1. What Affects Prolastin-C Approval Timeline
  2. Coverage Requirements at a Glance
  3. Pre-Submission Preparation (0-2 Days)
  4. Submission to Initial Review (1-14 Days)
  5. Decision Window and Outcomes
  6. Appeals Process in New York
  7. Step-by-Step: Fastest Path to Approval
  8. Common Denial Reasons & How to Fix Them
  9. Time-Saving Tips for Faster Approval
  10. FAQ: Prolastin-C Coverage Questions

What Affects Prolastin-C Approval Timeline

Several factors influence how quickly Humana approves Prolastin-C (alpha1-proteinase inhibitor) coverage in New York:

Benefit Type: Medicare Advantage plans follow federal timelines (14 days standard, 72 hours expedited), while commercial plans may have different requirements. Part B coverage for home infusion has stricter site-of-care documentation needs than Part D pharmacy benefits.

Documentation Completeness: Complete submissions with genotype testing, prior therapy failures, and specialist notes process faster. Missing lab results or incomplete medical necessity letters trigger additional information requests that add 1-7 days.

Step Therapy Requirements: Since Aralast is Humana's preferred alpha1-proteinase inhibitor, you'll need documented failure or contraindication to Aralast before Prolastin-C approval. This adds complexity but is manageable with proper documentation.

Coverage Requirements at a Glance

Requirement What It Means Where to Find It
Prior Authorization Required for all alpha1-proteinase inhibitors Humana PA Search Tool
Step Therapy Must try Aralast first unless contraindicated Humana Step Therapy List
Genotype Testing Pi*ZZ or other severe deficiency documented Medicare coverage once per lifetime
Age Requirement 18+ years for emphysema indication FDA Prolastin-C Label
Specialist Consultation Pulmonologist or hepatologist involvement preferred Medical necessity documentation
Appeal Deadline 60 days for internal, 4 months for NY external NY DFS External Appeals

Pre-Submission Preparation (0-2 Days)

Gather Essential Documentation:

  • Insurance card and member ID
  • Complete medical records showing AAT deficiency diagnosis
  • Genotype test results (Pi*ZZ or equivalent severe phenotype)
  • Documentation of prior Aralast trial and failure/intolerance
  • Specialist consultation notes
  • Current lab values (AAT serum level <11 micromol/L)
  • ICD-10 codes for emphysema due to AAT deficiency

Verify Current Information:

  • Confirm your Humana plan type (Medicare Advantage, Part D, commercial)
  • Check if your prescribing physician is in-network
  • Verify home infusion provider is Medicare-enrolled if seeking Part B coverage
Tip: Request your complete medical records 1-2 weeks before starting the PA process. This prevents delays when additional documentation is needed.

Submission to Initial Review (1-14 Days)

Timeline by Plan Type:

What Reviewers Check First:

  1. Member eligibility and benefits verification
  2. Prescriber credentials and network status
  3. Diagnosis codes matching approved indications
  4. Step therapy compliance (Aralast trial documentation)
  5. Medical necessity criteria fulfillment

Expedited Review Criteria: Request expedited processing if delay would seriously jeopardize your health. Include specific clinical rationale from your physician about why waiting 14 days poses health risks.

Decision Window and Outcomes

Typical Outcomes:

  • Approved: You'll receive written confirmation with coverage details and any limitations
  • Denied: Denial letter explains specific reasons and appeal rights
  • More Information Needed: Humana requests additional documentation within 14-day window

Reading Your Approval Letter: Look for coverage limitations such as:

  • Quantity limits (typically 60 mg/kg weekly dosing)
  • Site-of-care restrictions (home vs. facility infusion)
  • Prior authorization period (usually 6-12 months)
  • Renewal requirements

When you need help navigating insurance denials and appeals, Counterforce Health specializes in turning insurance denials into targeted, evidence-backed appeals. Their platform analyzes denial letters and crafts point-by-point rebuttals using FDA labeling, peer-reviewed studies, and specialty guidelines tailored to your specific payer's requirements.

Appeals Process in New York

Internal Appeal (First Step):

  • Deadline: 60 days from denial date
  • Timeline: Humana has 30 days to decide (expedited: 72 hours)
  • How to file: Humana member portal or written request

New York External Review (Second Step):

  • Deadline: 4 months after final internal denial
  • Timeline: 30 days for standard, 72 hours for urgent cases
  • Authority: NY Department of Financial Services
  • Cost: Maximum $25 (waived for Medicaid or financial hardship)

Required Documents for Appeals:

  • Original denial letter
  • All medical records supporting medical necessity
  • Physician letter explaining why Prolastin-C is medically necessary
  • Documentation of Aralast failure or contraindication
  • Relevant medical literature or guidelines
Note: New York's external appeal decisions are binding on insurers. If you win, Humana must cover the treatment and may refund your appeal fee.

Step-by-Step: Fastest Path to Approval

  1. Contact Humana (Day 0): Call member services to request PA forms and confirm requirements for your specific plan.
  2. Schedule Specialist Appointment (Day 1-3): Ensure pulmonologist or hepatologist documents medical necessity and step therapy rationale.
  3. Gather Documentation (Day 2-5): Collect genotype results, prior therapy records, and current lab values.
  4. Submit Complete PA Request (Day 5-7): Include all required documentation to avoid information requests.
  5. Follow Up (Day 10): Contact Humana if no response received to confirm receipt and processing status.
  6. Prepare for Potential Appeal (Day 14): If denied, immediately begin gathering additional evidence for internal appeal.
  7. File Appeal if Necessary (Within 60 days): Submit comprehensive appeal with clinical literature supporting medical necessity.

Common Denial Reasons & How to Fix Them

Denial Reason How to Overturn
"Step therapy not met" Document Aralast trial failure, intolerance, or contraindication with specific clinical details
"Not medically necessary" Provide specialist letter citing FDA labeling and AAT deficiency guidelines; include genotype results
"Experimental/investigational" Submit FDA approval documentation and peer-reviewed studies supporting on-label use
"Non-formulary drug" Request formulary exception with comparative effectiveness data vs. preferred alternatives
"Quantity limits exceeded" Provide dosing rationale based on patient weight and FDA-approved dosing (60 mg/kg weekly)

Time-Saving Tips for Faster Approval

Use Electronic Submissions: Humana's provider portal processes requests faster than fax or mail submissions.

Bundle All Evidence: Submit comprehensive documentation upfront rather than responding to information requests.

Request Peer-to-Peer Review: If initially denied, ask your physician to request a clinical discussion with Humana's medical director.

Track Deadlines: Use a calendar to monitor PA expiration dates and renewal requirements.

Maintain Relationships: Work with specialty pharmacies experienced in AAT deficiency treatments—they often have established workflows with Humana.

Consider Counterforce Health's assistance: Their platform can help identify the specific denial basis and draft targeted appeals using evidence aligned to Humana's own policies.

FAQ: Prolastin-C Coverage Questions

How long does Humana prior authorization take in New York? Standard requests: up to 14 days for Medicare Advantage plans. Expedited requests: 72 hours when health is at serious risk.

What if Prolastin-C is non-formulary on my plan? Request a formulary exception by documenting medical necessity and failure of preferred alternatives like Aralast.

Can I get expedited approval? Yes, if your physician documents that waiting for standard processing would seriously jeopardize your health.

Does step therapy apply if I failed Aralast outside New York? Yes, documented failure from any provider should satisfy step therapy requirements if properly documented.

What's the difference between Part B and Part D coverage? Part B covers home infusion services and drug costs; Part D covers the drug only if self-administered. Most AAT therapy uses Part B.

How much will I pay out-of-pocket? Costs vary by plan. Medicare Advantage plans have annual out-of-pocket maximums; Part D has a $2,100 limit starting in 2026.

Can I appeal to New York state if Humana denies coverage? Yes, New York offers external appeals through the Department of Financial Services for final denials after internal appeals are exhausted.

What happens if I miss an appeal deadline? Internal appeals have strict 60-day deadlines. Missing them may forfeit your appeal rights, so act promptly after any denial.


From our advocates: "We've seen success when patients work closely with their specialty pharmacy to coordinate the prior authorization submission. One patient's approval was delayed three weeks because lab results were outdated—having current AAT levels and genotype results ready upfront prevents these delays. The key is comprehensive documentation from the start."


Sources & Further Reading


Disclaimer: This information is for educational purposes only and does not constitute medical or legal advice. Coverage policies and appeal processes may change. Always verify current requirements with Humana and consult your healthcare provider for medical decisions. For personalized assistance with insurance appeals and coverage issues, consider consulting with healthcare advocates or legal professionals specializing in insurance matters.

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