How to Get Orfadin (nitisinone) Covered by Blue Cross Blue Shield in California: Complete Prior Authorization and Appeals Guide

Answer Box: Getting Orfadin Covered by Blue Cross Blue Shield in California

Blue Cross Blue Shield plans in California require prior authorization for Orfadin (nitisinone) as a specialty drug, with coverage limited to confirmed hereditary tyrosinemia type 1 (HT-1) at doses ≤2 mg/kg per day. Your fastest path to approval: (1) Gather HT-1 diagnosis confirmation (elevated succinylacetone levels), (2) Submit PA request through Blue Shield's provider portal with weight-based dosing justification, (3) If denied, file internal appeal within 60 days, then request California's free Independent Medical Review (IMR) for binding external review.

First step today: Contact Blue Shield member services at the number on your ID card to confirm your plan's specialty pharmacy network and obtain PA forms.


Table of Contents

  1. Coverage Basics: Is Orfadin Covered?
  2. Prior Authorization Process
  3. Timing and Urgency
  4. Coverage Criteria and Requirements
  5. Costs and Patient Assistance
  6. Denials and Appeals in California
  7. Renewal and Reauthorization
  8. Specialty Pharmacy Requirements
  9. Troubleshooting Common Issues
  10. Frequently Asked Questions

Coverage Basics: Is Orfadin Covered?

Yes, Blue Cross Blue Shield plans in California cover Orfadin (nitisinone), but it requires prior authorization as a specialty drug. Blue Shield of California includes Orfadin on its Standard, Plus, Value, and Performance specialty drug lists for 2024.

Which Plans Cover Orfadin?

  • Blue Shield of California: Standard, Plus, Value, and Performance commercial plans
  • Anthem Blue Cross California: Included on formulary (verify with member services)
  • Coverage varies by specific plan: Check your Evidence of Coverage document
Note: Orfadin is designated as a specialty medication, meaning it may only be dispensed through approved specialty pharmacies in your plan's network.

Prior Authorization Process

Step-by-Step: Fastest Path to Approval

  1. Confirm HT-1 Diagnosis (Patient/Clinician)
  2. Calculate Weight-Based Dosing (Clinician)
    • Requirement: ≤2 mg/kg per day maximum
    • Document: Current weight and prescribed dose calculation
    • Timeline: Same day
  3. Submit PA Request (Clinician)
    • Method: Blue Shield provider portal or fax
    • Timeline: 1-3 business days to submit
    • Required: HT-1 diagnosis, dosing justification, clinical notes
  4. Await Determination (Plan Review)
    • Standard: 14 calendar days
    • Expedited: 72 hours (if urgent)
    • Patient notification: Within 2 business days of decision
  5. If Approved: Prescription sent to specialty pharmacy
  6. If Denied: Proceed to internal appeal (see Appeals section)

Medical Necessity Letter Checklist

Your prescriber should include:

  • Diagnosis: Hereditary tyrosinemia type 1 with supporting lab values
  • Prior treatments: Dietary management plan details
  • Clinical rationale: Why Orfadin is medically necessary
  • Dosing justification: Weight-based calculation ≤2 mg/kg/day
  • Monitoring plan: Succinylacetone levels, liver function tests

Timing and Urgency

Review Type Timeline When to Use
Standard PA 14 calendar days Routine new prescriptions
Expedited PA 72 hours Serious health risk without treatment
Internal Appeal 30 days After PA denial
California IMR 45 days (7 for urgent) After internal appeal denial

For urgent situations: Request expedited review if delay could seriously jeopardize your health. Your doctor must provide clinical justification for urgency.


Coverage Criteria and Requirements

Blue Shield of California Requirements

Based on Blue Shield's Orfadin policy:

Requirement Details Documentation Needed
Diagnosis Hereditary tyrosinemia type 1 Elevated succinylacetone levels, genetic testing
Dosing Limit ≤2 mg/kg per day Patient weight, prescribed dose calculation
Coverage Duration 1 year Annual reauthorization required
Specialty Pharmacy Network pharmacy only Verify through Blue Shield portal

Step Therapy Requirements

Most Blue Shield plans prefer generic nitisinone over brand-name Orfadin. You may need to:

  • Try generic nitisinone first, OR
  • Provide documentation of generic intolerance/contraindication
Clinician Corner: Document any adverse reactions to generic formulations or specific medical reasons why the brand-name Orfadin is required over generic alternatives.

Costs and Patient Assistance

Insurance Coverage

  • Specialty tier copay: Varies by plan (typically $50-$200+ per month)
  • Coinsurance: Usually 20-40% after deductible for specialty drugs
  • Out-of-pocket maximum: Protects against excessive annual costs

Patient Assistance Options

  • Sobi Patient Support Program: Contact manufacturer for copay assistance eligibility
  • State pharmaceutical assistance: California residents may qualify for additional programs
  • Foundation grants: Rare disease organizations sometimes provide financial support

Verify current assistance programs directly with Sobi or through your specialty pharmacy.


Denials and Appeals in California

Common Denial Reasons & How to Fix Them

Denial Reason Solution Documentation
"No HT-1 diagnosis confirmed" Submit biochemical/genetic test results Lab reports, genetic testing
"Dose exceeds limit" Recalculate based on current weight Updated weight, dose justification
"Generic not tried first" Document contraindication to generic Adverse reaction notes, medical necessity
"Not medically necessary" Strengthen clinical justification Treatment history, monitoring labs

California Appeals Process

Level 1: Internal Appeal

  • Deadline: 60 calendar days from denial notice
  • Timeline: Blue Shield has 30 days to respond (72 hours if expedited)
  • How to file: Blue Shield appeals process

Level 2: Independent Medical Review (IMR)

  • Eligibility: After internal appeal denial or 30-day non-response
  • Cost: Free to patients
  • Timeline: 45 days (7 days if expedited)
  • Success rate: 55-69% of specialty drug denials overturned
  • How to file: HealthHelp.ca.gov or call 888-466-2219
California Advantage: IMR decisions are binding on insurers. If you win, Blue Shield must authorize coverage.

When to Escalate

Contact California regulators if:

  • Blue Shield violates appeal timelines
  • Plan refuses to implement IMR decision
  • You need help navigating the process

DMHC Help Center: 888-466-2219
CDI Consumer Hotline: 800-927-4357


Renewal and Reauthorization

Annual Renewal Requirements

  • When: 30-60 days before current authorization expires
  • What's needed: Updated labs (succinylacetone, liver function), current weight, treatment response documentation
  • Process: Same as initial PA submission

What Changes?

  • Dosing adjustments based on weight changes
  • Updated lab values showing treatment effectiveness
  • Any new contraindications or side effects

Pro tip: Set calendar reminders 60 days before expiration to avoid treatment gaps.


Specialty Pharmacy Requirements

Why Specialty Pharmacy?

Blue Shield requires Orfadin dispensing through network specialty pharmacies because:

  • Enhanced monitoring and support services
  • Proper storage and handling of specialty medications
  • Coordination with prescribers for refills and monitoring

Finding Your Specialty Pharmacy


Troubleshooting Common Issues

Portal Problems

  • Site down: Call Blue Shield provider services directly
  • Missing forms: Request forms via phone or member services
  • Login issues: Contact IT support through provider portal

Communication Gaps

  • Delayed responses: Follow up after stated timelines pass
  • Missing documentation: Maintain copies of all submissions
  • Status updates: Check portal regularly or call for updates

Emergency Access

If you're between authorizations and need medication:

  • Request emergency supply (typically 30 days covered)
  • Contact specialty pharmacy about temporary fills
  • Consider expedited appeal if clinically urgent

Frequently Asked Questions

Q: How long does Blue Shield PA take in California? A: Standard prior authorization takes up to 14 calendar days. Expedited reviews for urgent cases are completed within 72 hours.

Q: What if Orfadin is non-formulary on my plan? A: Request a formulary exception based on medical necessity. Provide documentation that formulary alternatives are ineffective or contraindicated.

Q: Can I request an expedited appeal? A: Yes, if delay could seriously jeopardize your health. Your doctor must provide clinical justification for the urgency.

Q: Does step therapy apply if I've used Orfadin outside California? A: Prior treatment history should be documented and may satisfy step therapy requirements. Provide complete treatment records.

Q: What happens if I move to a different Blue Shield plan? A: New PA may be required. Contact your new plan immediately to avoid treatment gaps.

Q: How do I prove HT-1 diagnosis for PA? A: Submit lab results showing elevated succinylacetone in blood or urine, plus any genetic testing confirming FAH gene mutations.


From Our Advocates

We've seen many HT-1 patients successfully obtain Orfadin coverage by ensuring their PA submissions include weight-based dosing calculations and comprehensive lab documentation. The key is often providing clear evidence that the prescribed dose falls within the 2 mg/kg daily limit and demonstrating ongoing biochemical monitoring. This thorough approach significantly improves approval rates on first submission.


About Counterforce Health: Counterforce Health helps patients, clinicians, and specialty pharmacies turn insurance denials into successful appeals by creating evidence-backed, payer-specific authorization requests. Our platform analyzes denial letters and plan policies to draft targeted rebuttals that align with insurers' own criteria, significantly improving approval rates for specialty medications like Orfadin.

Whether you're facing an initial denial or need help strengthening your prior authorization request, Counterforce Health provides the tools and expertise to navigate complex insurance requirements and get patients the treatments they need.


Sources & Further Reading


Disclaimer: This information is for educational purposes only and does not constitute medical or legal advice. Insurance policies and coverage criteria may change. Always verify current requirements with your specific Blue Shield plan and consult with your healthcare provider regarding treatment decisions. For personalized assistance with appeals and prior authorizations, contact the DMHC Help Center at 888-466-2219 or visit HealthHelp.ca.gov.

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