How to Get Opsumit (Macitentan) Covered by Aetna CVS Health in Washington: Complete Appeal Guide

Answer Box: Getting Opsumit Covered by Aetna CVS Health in Washington

Fastest path to approval: Ensure your pulmonologist documents WHO Group 1 PAH diagnosis, completes REMS enrollment with monthly pregnancy testing (for women), and submits prior authorization through Aetna's specialty pharmacy portal. If denied, Washington law gives you strong appeal rights including 24-hour emergency overrides for step therapy and independent external review through certified IROs. Start today: Gather your PAH diagnosis, functional class documentation, and any prior therapy failures, then contact your prescriber to initiate the PA request.

Table of Contents

  1. Why Washington State Rules Matter
  2. Aetna CVS Health Coverage Requirements
  3. Step-by-Step: Fastest Path to Approval
  4. Washington's Step Therapy Protections
  5. Appeals Process: Internal to External Review
  6. Common Denial Reasons & How to Fix Them
  7. Costs and Financial Assistance
  8. When to Contact Washington Regulators
  9. Frequently Asked Questions

Why Washington State Rules Matter

Washington has some of the strongest patient protections in the country for specialty medications like Opsumit (macitentan). The state requires insurers to provide clear step therapy override processes, maintain continuity of care during plan transitions, and respond to emergency appeals within 24 hours.

These protections work alongside Aetna CVS Health's own policies to create multiple pathways for coverage. Washington's external review process through Independent Review Organizations (IROs) gives you a final appeal option where medical experts—not insurance company employees—make binding coverage decisions.

Note: If you have an employer-sponsored ERISA plan, some state protections may not apply, but many large employers voluntarily follow Washington's appeal standards.

Aetna CVS Health Coverage Requirements

Coverage at a Glance

Requirement What It Means Documentation Needed
PA Required Prior authorization mandatory Prescriber must submit request
Specialty Drug CVS Specialty Pharmacy only Cannot fill at retail pharmacy
REMS Program FDA safety requirement Monthly pregnancy tests for women
Prescriber Pulmonologist or cardiologist Specialist consultation required
Diagnosis WHO Group 1 PAH only ICD-10 codes, right heart cath
Functional Class WHO Class II-III symptoms NYHA/WHO functional assessment

Based on Aetna's 2025 specialty guidelines, Opsumit requires prior authorization for all members. There's no explicit step therapy requirement, but coverage must align with FDA labeling and PAH expert recommendations.

Step-by-Step: Fastest Path to Approval

1. Confirm Your Diagnosis and Prescriber

  • Ensure you have documented WHO Group 1 pulmonary arterial hypertension
  • Verify your prescriber is a pulmonologist or cardiologist
  • Gather right heart catheterization results showing PAH

2. Complete REMS Enrollment (Women Only)

  • Enroll in the Opsumit REMS program before prescribing
  • Complete initial pregnancy test (must be negative)
  • Document reliable contraception method
  • Schedule monthly pregnancy testing

3. Submit Prior Authorization Your prescriber can submit through:

  • Aetna provider portal (Availity) - fastest option
  • Phone: 1-866-814-5506 (specialty pharmacy line)
  • Fax: 1-866-249-6155 (specialty requests)

4. Include Required Documentation

  • PAH diagnosis with ICD-10 codes
  • Functional class assessment (WHO Class II-III)
  • REMS enrollment confirmation
  • Prior therapy history (if applicable)
  • Treatment goals and monitoring plan

5. Track Your Request

  • Standard decisions: 30-45 days
  • Expedited (urgent): 72 hours maximum
  • Check status through Aetna provider portal

6. Plan for Specialty Pharmacy

  • If approved, Opsumit ships from CVS Specialty Pharmacy
  • Cannot be filled at retail locations
  • Monthly REMS compliance required for refills

Washington's Step Therapy Protections

Washington law provides strong protections against inappropriate step therapy requirements. Since January 2021, insurers must allow step therapy overrides when:

  • The required drug was ineffective for you previously
  • The required drug is expected to be ineffective or cause harm based on your clinical characteristics
  • You're stable on your current medication and switching could threaten your health

Emergency Override Process: If Aetna requires step therapy for Opsumit, your doctor can request an emergency override. Washington law requires insurers to respond within 24 hours for urgent requests. If they don't respond in time, the override is automatically approved.

From our advocates: We've seen patients successfully argue that switching from a stable PAH therapy to try other medications first could worsen their functional status and increase hospitalization risk. Document your current stability and the potential consequences of delays.

Appeals Process: Internal to External Review

Internal Appeals with Aetna

Level 1: Standard Appeal

  • Deadline: 180 days from denial
  • Timeline: 30 days for decision (14 days for urgent)
  • How to file: Call 1-800-CVS-CARE or submit through member portal

Level 2: Peer-to-Peer Review

  • Request clinical review with Aetna's medical director
  • Your prescriber discusses the case directly
  • Often resolves coverage disputes faster than formal appeals

External Review in Washington

If internal appeals fail, Washington's external review process provides independent medical review:

Timeline and Process:

  • Deadline to file: 21 calendar days after final internal denial
  • IRO assignment: Within 3 working days
  • Decision: 15 calendar days (72 hours for expedited)
  • Cost: Free to you (insurer pays)

How to Request External Review: Contact the Washington Office of Insurance Commissioner at 1-800-562-6900 or file online. The OIC will assign an Independent Review Organization with PAH specialists to review your case.

What Makes External Review Powerful: The IRO's decision is binding on Aetna. Medical experts review whether the denial was appropriate based on medical necessity, not just plan rules.

Common Denial Reasons & How to Fix Them

Denial Reason How to Overturn
"Not enrolled in REMS" Submit REMS enrollment confirmation and pregnancy test results
"Off-label use" Document WHO Group 1 PAH diagnosis with right heart cath
"Lack of specialist" Ensure prescriber is pulmonologist or cardiologist
"Insufficient documentation" Include functional class assessment, prior therapies, treatment goals
"Not medically necessary" Cite FDA labeling, PAH guidelines, and clinical deterioration risk
"Experimental/investigational" Reference FDA approval for PAH and peer-reviewed studies

Medical Necessity Letter Checklist:

  • Current PAH symptoms and functional limitations
  • Right heart catheterization results
  • Previous PAH therapies and outcomes
  • Contraindications to preferred alternatives
  • Risk of disease progression without treatment
  • Monitoring plan and treatment goals

Costs and Financial Assistance

Opsumit typically costs in the five-figure range annually. Several programs can help reduce your out-of-pocket costs:

Manufacturer Support:

  • Janssen CarePath copay assistance
  • May reduce copays to $5-10 per month for eligible patients
  • Income and insurance type restrictions apply

Foundation Grants:

  • Pulmonary Hypertension Association has financial assistance programs
  • Patient advocate foundations offer grants for specialty medications
  • Apply early as funds are limited

State Programs: Washington's Apple Health (Medicaid) expansion may provide coverage for qualifying individuals.

When to Contact Washington Regulators

Contact the Washington Office of Insurance Commissioner if:

  • Aetna doesn't respond to appeals within required timeframes
  • You believe the denial violates Washington insurance laws
  • You need help understanding your appeal rights
  • You want to file a complaint about claim handling

Contact Information:

The OIC can investigate your case, contact Aetna on your behalf, and help you navigate the appeals process.

At Counterforce Health, we help patients, clinicians, and specialty pharmacies turn insurance denials into targeted, evidence-backed appeals. Our platform analyzes denial letters, identifies the specific denial basis, and drafts point-by-point rebuttals aligned to each plan's own rules, pulling the right medical evidence and operational details that payers expect.

Frequently Asked Questions

How long does Aetna CVS Health prior authorization take for Opsumit? Standard decisions take 30-45 days. Expedited reviews for urgent cases must be completed within 72 hours under Washington law.

What if Opsumit isn't on my Aetna formulary? You can request a formulary exception by documenting medical necessity and providing clinical justification for why formulary alternatives aren't appropriate.

Can I get an emergency supply while waiting for approval? Contact CVS Specialty Pharmacy to discuss emergency supply options. Some plans provide temporary supplies during appeals.

Do I need to try other PAH medications first? Aetna doesn't have explicit step therapy for Opsumit, but they may require justification if other therapies haven't been tried. Washington's step therapy protections can help if you're stable on current therapy.

What happens if I become pregnant while on Opsumit? Stop Opsumit immediately and contact your prescriber. The drug carries serious risks for fetal development.

Can I appeal to someone other than Aetna? Yes, Washington's external review process provides independent medical review through certified IROs. Their decisions are binding on insurers.

How do I prove medical necessity for Opsumit? Document your PAH diagnosis, functional class, prior therapies, and treatment goals. Include right heart catheterization results and specialist assessments.

What if my employer plan is self-funded? ERISA plans may not be subject to all Washington state protections, but many employers voluntarily follow state appeal standards. Contact your HR department for specific procedures.


This article provides educational information about insurance coverage and appeal processes. It is not medical advice. Always consult with your healthcare provider about treatment decisions and contact official sources for the most current policy information.

Sources & Further Reading:

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