How to Get Kalydeco (ivacaftor) Covered by UnitedHealthcare in California: Complete Prior Authorization and Appeals Guide

Answer Box: Getting Kalydeco Covered by UnitedHealthcare in California

UnitedHealthcare requires prior authorization for Kalydeco (ivacaftor) as a Tier 5 specialty medication. The fastest path to approval involves three steps: 1) Submit genetic testing confirming an FDA-approved ivacaftor-responsive CFTR mutation, 2) Provide clinical documentation from a CF specialist confirming cystic fibrosis diagnosis, and 3) Complete UnitedHealthcare's prior authorization form through the provider portal. If denied, California patients can appeal through internal review and then request Independent Medical Review (IMR) through the Department of Managed Health Care. Start today by verifying your CFTR genotype results are complete and requesting your specialist prepare the medical necessity letter.


Table of Contents

  1. Plan Types & Coverage Implications
  2. Formulary Status & Tier Placement
  3. Prior Authorization Requirements
  4. Specialty Pharmacy Requirements
  5. Cost-Share Basics
  6. Submission Process
  7. Common Approval Patterns
  8. Appeals Process in California
  9. Required Documentation Checklist
  10. Frequently Asked Questions

Plan Types & Coverage Implications

UnitedHealthcare offers both HMO and PPO plans in California, and the type you have affects how you access Kalydeco coverage.

HMO Plans

  • Referral required: You'll need a referral from your primary care provider (PCP) to see a cystic fibrosis specialist
  • Network restrictions: All care must be within UnitedHealthcare's network except emergencies
  • Lower costs: Generally lower premiums and out-of-pocket expenses
  • Coordinated care: Your PCP manages referrals and specialty pharmacy coordination

PPO Plans

  • No referrals needed: You can see a CF specialist directly without PCP approval
  • Broader network: Coverage for both in-network and out-of-network providers (higher costs for out-of-network)
  • Higher flexibility: More provider choice but higher premiums and deductibles
  • Self-directed specialty pharmacy: You may need to coordinate specialty pharmacy services directly
Note: Both plan types require prior authorization for Kalydeco and follow the same approval criteria. The main difference is how you access the specialist who'll submit your PA request.

Formulary Status & Tier Placement

Kalydeco (ivacaftor) is classified as a Tier 5 (Specialty) medication on UnitedHealthcare's 2024 formulary. This placement has several implications:

Aspect Details Impact
Tier Level Tier 5 (highest cost tier) Highest out-of-pocket costs
Prior Authorization Required for all plans Cannot fill without approval
Specialty Pharmacy Required (designated as "SP") Must use approved specialty pharmacy
Step Therapy Not required for responsive mutations No need to try other CFTR modulators first
Quantity Limits Per FDA labeling Standard 28-day supply

Alternative CFTR Modulators

If Kalydeco is denied, UnitedHealthcare may suggest alternatives based on your CFTR genotype:

  • Trikafta (elexacaftor/tezacaftor/ivacaftor) - preferred for F508del mutations
  • Symdeko (tezacaftor/ivacaftor) - for specific mutation combinations
  • Orkambi (lumacaftor/ivacaftor) - older option for F508del homozygous

Prior Authorization Requirements

UnitedHealthcare's 2024 criteria for Kalydeco approval include specific clinical and genetic requirements:

Core Requirements

  1. Confirmed cystic fibrosis diagnosis with appropriate ICD-10 code (E84.9)
  2. CFTR genetic testing showing at least one FDA-approved ivacaftor-responsive mutation
  3. Age requirement: Patient must be 1 month or older
  4. Clinical documentation from treating physician
  5. No concurrent CFTR modulators (cannot use with Trikafta, Symdeko, or Orkambi)

Genetic Testing Specifications

Your genetic test must show one of the FDA-approved responsive mutations, including:

  • G551D (most common gating mutation)
  • R117H (with specific clinical criteria)
  • Other gating mutations per FDA label
Important: If your genotype is unknown, UnitedHealthcare requires FDA-cleared CF mutation testing followed by bi-directional sequencing if recommended by the lab.

Initial vs. Renewal Authorization

  • Initial approval: 12 months (increased from 6 months as of June 2024)
  • Renewal requirements: Documentation of positive clinical response (improved or stable lung function, reduced hospitalizations, or other measurable benefits)

Specialty Pharmacy Requirements

Kalydeco must be dispensed through UnitedHealthcare's designated specialty pharmacy network due to its "SP" (Specialty) designation.

Approved Specialty Pharmacies

UnitedHealthcare typically contracts with:

  • OptumRx Specialty Pharmacy (primary)
  • Select network specialty pharmacies (varies by plan)

Setup Process

  1. Provider submits PA: Your doctor submits the prior authorization through UnitedHealthcare's provider portal
  2. Approval notification: Once approved, you'll receive notification with specialty pharmacy contact information
  3. Pharmacy enrollment: The specialty pharmacy will contact you to set up delivery and coordination
  4. Ongoing management: Monthly refills coordinated directly with the specialty pharmacy

Cost-Share Basics

As a Tier 5 specialty medication, Kalydeco carries significant out-of-pocket costs. Here's what to expect:

Typical Cost Structure

  • Commercial plans: 25-40% coinsurance after deductible
  • Medicare Advantage: Varies by plan, often $100-400+ monthly copay
  • Deductible: Must meet plan's specialty drug deductible first

Cost Assistance Options

  • Vertex Patient Services: Manufacturer copay assistance program (verify eligibility at Vertex website)
  • Foundation grants: Cystic Fibrosis Foundation and other patient assistance programs
  • California state programs: Income-based assistance through Covered California plans
Tip: Apply for manufacturer assistance before your first fill. Vertex's program can significantly reduce out-of-pocket costs for eligible patients.

Submission Process

Step-by-Step PA Submission

  1. Gather documentation (see checklist below)
  2. Provider completes PA form: Use UnitedHealthcare's Kalydeco-specific prior authorization form
  3. Submit electronically: Through UnitedHealthcare provider portal or CoverMyMeds (if integrated)
  4. Track status: Monitor through provider portal or by calling UnitedHealthcare
  5. Receive decision: Standard review takes 3-14 days; expedited review available in 72 hours for urgent cases

Required Forms


Common Approval Patterns

Based on UnitedHealthcare's approval patterns, successful submissions typically include:

Strong Submissions Include:

  • Complete genetic panel results (not just a summary)
  • Detailed CF specialist letter explaining diagnosis, clinical status, and treatment rationale
  • Current pulmonary function tests (within 6 months)
  • Clear mutation documentation matching FDA-approved responsive variants
  • Baseline liver function tests (ALT, AST)

Common Denial Reasons:

Denial Reason How to Address
Incomplete genetic testing Submit full CFTR panel with mutation details
Mutation not FDA-approved Provide literature support or request peer review
Missing specialist documentation Obtain detailed letter from CF specialist
"Not medically necessary" Include clinical rationale and treatment history

Appeals Process in California

California offers robust appeal rights through both internal insurance company reviews and independent external review.

Internal Appeal Process

  1. File within 180 days of denial notice
  2. Submit additional documentation addressing specific denial reasons
  3. Standard review: 30 days for non-urgent appeals
  4. Expedited review: 72 hours for urgent medical situations

Independent Medical Review (IMR)

If UnitedHealthcare upholds the denial, California residents can request IMR through the Department of Managed Health Care (DMHC).

IMR Process:

  1. Eligibility: Available after completing internal appeal process
  2. File within 180 days of final internal denial
  3. No cost to patient: California covers all IMR fees
  4. Timeline: 45 days for standard review, 7 days for expedited
  5. Binding decision: UnitedHealthcare must comply with IMR determination

How to Request IMR:

  • Online: healthhelp.ca.gov
  • Phone: DMHC Help Center at 888-466-2219
  • Mail: Submit IMR application with supporting documents
California Advantage: IMR success rates for specialty medications like Kalydeco are favorable, with many denials reversed when proper clinical documentation supports medical necessity.

Required Documentation Checklist

Before Starting Your PA:

  • Insurance card and member ID
  • Complete CFTR genetic testing results
  • CF specialist contact information
  • Current pulmonary function tests
  • Baseline liver function tests
  • Previous CFTR modulator trial history (if any)
  • Current clinical notes from CF specialist

For Appeals:

  • Original denial letter
  • All supporting medical records
  • Updated specialist letter addressing denial reasons
  • Any new clinical evidence
  • Completed appeal form

Frequently Asked Questions

How long does UnitedHealthcare PA take for Kalydeco in California? Standard prior authorization review takes 3-14 business days. Expedited review for urgent cases is completed within 72 hours. Submit complete documentation to avoid delays.

What if Kalydeco isn't on my formulary? All UnitedHealthcare plans in California include Kalydeco as a Tier 5 specialty medication. If you're told it's not covered, request a formulary exception with supporting clinical documentation.

Can I request an expedited appeal? Yes, if your clinical situation is urgent or if delays could seriously jeopardize your health. Your CF specialist must provide documentation supporting the urgent nature of your request.

Does step therapy apply if I've used other CFTR modulators? No, UnitedHealthcare does not require step therapy for patients with ivacaftor-responsive mutations. However, document any prior CFTR modulator trials and outcomes.

What counts as medical necessity for Kalydeco? Medical necessity includes confirmed CF diagnosis, genetic testing showing responsive CFTR mutation, age appropriateness per FDA labeling, and clinical rationale from a treating physician.

How much will Kalydeco cost with UnitedHealthcare? Costs vary by plan but typically involve 25-40% coinsurance after meeting your specialty drug deductible. Manufacturer assistance programs may significantly reduce out-of-pocket costs.

Can I appeal to California state regulators? Yes, after completing UnitedHealthcare's internal appeals, you can request Independent Medical Review through the California Department of Managed Health Care at no cost.

What if my mutation is "variant of uncertain significance"? Submit additional clinical evidence and request peer review. Novel or uncertain mutations may require expert evaluation and additional documentation of clinical benefit.


About Counterforce Health

Counterforce Health helps patients, clinicians, and specialty pharmacies get prescription drugs approved by turning insurance denials into targeted, evidence-backed appeals. Our platform analyzes denial letters, plan policies, and clinical notes to identify the denial basis and draft point-by-point rebuttals aligned to the plan's own rules, pulling the right citations and clinical evidence to support approval.


Sources & Further Reading


Disclaimer: This information is for educational purposes only and does not constitute medical advice. Always consult with your healthcare provider and insurance company for specific coverage decisions. Insurance policies and coverage criteria may change. For the most current information, contact UnitedHealthcare member services or visit their official website.

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