How to Get Filsuvez Covered by Blue Cross Blue Shield in Pennsylvania: Coding, Prior Authorization, and Appeals Guide
Answer Box: Getting Filsuvez Covered by Blue Cross Blue Shield in Pennsylvania
Filsuvez (birch triterpenes topical gel) requires prior authorization from Blue Cross Blue Shield in Pennsylvania for epidermolysis bullosa (EB) patients 6+ months old. Use ICD-10 codes Q81.1 (junctional EB) or Q81.2 (dystrophic EB) and HCPCS code J3490 with the exact NDC. First step today: Contact your Blue Cross plan (Highmark or Independence Blue Cross) to get the current PA form and confirm formulary status. If denied, Pennsylvania's new external review program has a 50% overturn rate for appeals.
Table of Contents
- Coding Basics: Medical vs. Pharmacy Benefit Paths
- ICD-10 Mapping for Epidermolysis Bullosa
- Product Coding: HCPCS, NDC, and Units
- Clean Prior Authorization Request
- Frequent Coding Pitfalls
- Blue Cross Blue Shield Pennsylvania Resources
- Appeals Process in Pennsylvania
- Pre-Submission Audit Checklist
Coding Basics: Medical vs. Pharmacy Benefit Paths
Filsuvez typically falls under the pharmacy benefit for most Blue Cross Blue Shield plans in Pennsylvania, but coding requirements differ between Highmark and Independence Blue Cross (IBX).
Pharmacy Benefit Path (Most Common):
- Requires prior authorization through pharmacy benefits manager
- Uses HCPCS J-codes for billing
- NDC submission mandatory
- Quantity limits apply based on wound count and frequency
Medical Benefit Path (Less Common):
- May apply for in-office administration or specialty clinic dispensing
- Uses CPT codes for administration
- Still requires drug-specific HCPCS coding
- Site-of-care restrictions may apply
Tip: Contact your Blue Cross plan's pharmacy benefits department first to confirm which pathway applies to your patient's coverage.
ICD-10 Mapping for Epidermolysis Bullosa
Accurate diagnosis coding is critical for Filsuvez approval. Blue Cross Blue Shield requires specific EB subtypes with supporting documentation.
Primary ICD-10 Codes
| Code | Description | Documentation Required |
|---|---|---|
| Q81.1 | Epidermolysis bullosa letalis (junctional EB) | Genetic testing showing LAMA3, LAMB3, LAMC2, or COL17A1 mutations |
| Q81.2 | Epidermolysis bullosa dystrophica | Genetic testing showing COL7A1 mutations |
| Q81.8 | Other specified epidermolysis bullosa | Rare subtypes with specialist confirmation |
| Q81.9 | Epidermolysis bullosa, unspecified | Avoid - most payers require subtype specification |
Documentation Words That Support Coding
When submitting prior authorization requests, include these specific terms in clinical notes:
- For Junctional EB (Q81.1): "junctional epidermolysis bullosa," "basement membrane zone defect," "laminin-332 deficiency," "type XVII collagen deficiency"
- For Dystrophic EB (Q81.2): "dystrophic epidermolysis bullosa," "anchoring fibril defect," "type VII collagen deficiency," "COL7A1 mutation"
Note: Both Highmark and Independence Blue Cross typically require genetic confirmation or specialized dermatology/genetics consultation notes to support these codes.
Product Coding: HCPCS, NDC, and Units
HCPCS Code Assignment
Filsuvez currently uses J3490 ("unclassified drugs") for billing. This may change if CMS assigns a permanent J-code.
Current Billing Requirements:
- HCPCS Code: J3490
- Drug Name: Filsuvez (birch triterpenes topical gel)
- Strength: 10% gel
- NDC: Include exact NDC from dispensed package
- Units: Based on 25 mL tubes dispensed
Units Calculation
Each Filsuvez tube contains 25 mL and covers approximately 190 cm² (two business envelope-sized wounds):
Dosing Formula:
- 1 mm thick layer per wound
- One tube per wound per dressing change
- Maximum once daily per wound
Monthly Quantity Calculation:
Number of wounds × Daily dressing changes × 30 days = Monthly tubes needed
Example: Patient with 2 wounds, daily dressing changes = 60 tubes/month
NDC Requirements
Always include the complete 11-digit NDC on all claims and prior authorization requests. This is mandatory for J3490 billing to prevent claim rejections.
Clean Prior Authorization Request
Highmark Prior Authorization
Form Access: Download from Highmark Provider Resource Center
Required Elements:
- Patient demographics and Highmark member ID
- Prescriber information and NPI
- ICD-10 diagnosis code (Q81.1 or Q81.2)
- Genetic testing results or specialist consultation
- Current wound assessment (location, size, duration >21 days)
- Documentation of no squamous cell carcinoma at treatment sites
- Prior therapy history (if step therapy applies)
Independence Blue Cross Prior Authorization
Submission Methods:
- Online portal (preferred)
- Fax: 1-888-671-5285
- Provider questions: 1-888-678-7012
Documentation Package:
- Completed PA form
- Clinical progress notes showing EB diagnosis
- Genetic testing results
- Wound photography (if available)
- Treatment response documentation (for renewals)
From our advocates: We've seen the fastest approvals when providers include a one-page summary highlighting the patient's specific EB subtype, genetic confirmation, wound characteristics, and why standard wound care isn't sufficient. This upfront clarity helps reviewers quickly identify medical necessity.
Frequent Coding Pitfalls
Common Mistakes to Avoid
1. Unspecified EB Coding
- ❌ Using Q81.9 (unspecified EB)
- ✅ Use Q81.1 or Q81.2 with genetic documentation
2. Missing NDC Information
- ❌ Submitting J3490 without NDC
- ✅ Include complete 11-digit NDC on all claims
3. Incorrect Unit Calculations
- ❌ Calculating by mL instead of tubes
- ✅ Bill by number of 25 mL tubes dispensed
4. Inadequate Wound Documentation
- ❌ "Patient has EB wounds"
- ✅ "Two 4x5 cm partial thickness wounds on bilateral lower extremities, present for 28 days, requiring daily dressing changes"
5. Missing Age Verification
- ❌ No age documentation
- ✅ Confirm patient ≥6 months old in clinical notes
Blue Cross Blue Shield Pennsylvania Resources
Highmark (Western Pennsylvania)
- Provider Portal: providers.highmark.com
- Formulary Check: Available through provider portal
- PA Status: Track through online system
- Appeals: Submit through provider portal or mail
Independence Blue Cross (Eastern Pennsylvania)
- Provider Resources: ibx.com/providers
- PA Forms: Prior Authorization Information
- Member Services: 1-800-ASK-BLUE
- Provider Services: 1-888-678-7012
Verification Steps
- Confirm formulary status through your plan's online portal
- Check current PA requirements (criteria may change annually)
- Verify submission methods (online vs. fax preferences)
- Review quantity limits for your specific plan
Appeals Process in Pennsylvania
Pennsylvania's new external review program launched in January 2024 with impressive results: 50% of appeals are overturned, making it one of the most patient-friendly systems in the country.
Internal Appeal Process
Step 1: Internal Review
- Deadline: Submit within timeframe specified in denial letter (typically 60-180 days)
- Method: Online portal, mail, or fax as specified by your Blue Cross plan
- Timeline: 30 days for standard review, 72 hours for urgent
Step 2: Internal Appeal
- Deadline: 60 days after internal review decision
- Additional Evidence: Include new clinical information, peer-reviewed studies, or specialist opinions
- Outcome: Final Adverse Benefit Determination letter
Pennsylvania External Review
Eligibility: Must complete internal appeals and receive Final Adverse Benefit Determination
How to File:
- Online: Pennsylvania Insurance Department External Review Portal (verify current link)
- Deadline: 4 months after final internal denial
- Cost: Free to patients
Timeline:
- Standard Review: 45 days
- Expedited Review: 72 hours for urgent cases
- Additional Evidence: 15 days after IRO assignment
Success Rate: 50% overturn rate in 2024 (259 out of 517 cases)
Note: Counterforce Health specializes in turning insurance denials into targeted, evidence-backed appeals by analyzing denial letters and crafting point-by-point rebuttals aligned to each plan's specific criteria.
When to Escalate
Contact the Pennsylvania Insurance Department if:
- Blue Cross fails to respond within required timeframes
- Procedural violations occur during review process
- Coverage is denied despite meeting all published criteria
Pennsylvania Insurance Department:
- Consumer Services: Available through pa.gov
- Complaint Filing: Online portal or written submission
- Free Assistance: Pennsylvania Health Law Project provides appeal support
Pre-Submission Audit Checklist
Before Submitting Your Prior Authorization
Patient Information
- Patient ≥6 months old with age documented
- Current Blue Cross Blue Shield member ID verified
- Correct plan type identified (Highmark vs. IBX)
Clinical Documentation
- ICD-10 code Q81.1 or Q81.2 with genetic confirmation
- Wound assessment with location, size, and duration ≥21 days
- Documentation of no carcinoma at treatment sites
- Prior therapy history (if step therapy required)
Coding Accuracy
- HCPCS J3490 with drug name "Filsuvez"
- Complete 11-digit NDC included
- Correct unit calculation (tubes, not mL)
- Appropriate quantity for wound count and frequency
Submission Requirements
- Correct PA form for your Blue Cross plan
- All required attachments included
- Legible provider signature and NPI
- Submission method confirmed (portal vs. fax)
Follow-Up Preparation
- Tracking number or confirmation receipt saved
- Calendar reminder set for follow-up date
- Appeal strategy prepared if denial expected
Coverage at a Glance
| Requirement | Highmark | Independence Blue Cross | Source |
|---|---|---|---|
| Prior Authorization | Required | Required | Plan policies |
| Age Requirement | ≥6 months | ≥6 months | FDA label |
| Diagnosis Codes | Q81.1, Q81.2 | Q81.1, Q81.2 | ICD-10 manual |
| HCPCS Code | J3490 | J3490 | CMS guidelines |
| Quantity Limits | 1 tube/wound/day | 1 tube/wound/day | Plan formularies |
| Step Therapy | May apply | May apply | Plan policies |
| Appeals Deadline | Plan-specific | Plan-specific | Member handbooks |
FAQ
How long does Blue Cross Blue Shield PA take in Pennsylvania? Standard prior authorization reviews take 15-30 days. Expedited reviews for urgent cases are completed within 72 hours. Both Highmark and Independence Blue Cross offer online tracking.
What if Filsuvez is non-formulary? Request a formulary exception with medical necessity documentation. Include genetic testing, specialist consultation, and evidence that formulary alternatives aren't appropriate for EB.
Can I request an expedited appeal? Yes, if the delay could seriously jeopardize your health. Document the urgency in your appeal request and include physician attestation of medical necessity.
Does step therapy apply to Filsuvez? Some Blue Cross plans require documented trials of standard wound care therapies first. Include contraindication or failure documentation to bypass step therapy requirements.
What happens if I pay out-of-pocket during appeals? If your appeal is successful, Blue Cross must provide retroactive coverage. Keep all receipts and documentation of payments made during the appeals process.
Patient Assistance Options
Manufacturer Support:
- Chiesi Total Care Program provides prior authorization assistance and patient support
- Copay assistance may be available for eligible commercial insurance patients
- Contact through Filsuvez.com patient resources
State Resources:
- Pennsylvania Health Law Project offers free appeals assistance
- Pennie marketplace consumer hotline for marketplace plan issues
- Pennsylvania Insurance Department consumer services for complaints
The appeals process can feel overwhelming, but Pennsylvania's new external review system gives patients real leverage. With proper coding, thorough documentation, and strategic appeals when needed, most eligible EB patients can access Filsuvez coverage through Blue Cross Blue Shield.
Counterforce Health helps patients and clinicians navigate complex prior authorization requirements by analyzing denial patterns and crafting targeted appeals that address each insurer's specific criteria, increasing approval rates for specialty medications like Filsuvez.
Disclaimer: This information is for educational purposes only and does not constitute medical or legal advice. Coverage policies and procedures may change. Always verify current requirements with your specific Blue Cross Blue Shield plan and consult healthcare professionals for medical decisions.
Sources & Further Reading:
- Pennsylvania Insurance Department External Review Program
- Highmark Provider Resource Center
- Independence Blue Cross Provider Resources
- FDA Filsuvez Label and Prescribing Information
- CMS HCPCS Quarterly Updates
- Filsuvez Prescribing and Dosing Information
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