How to Get Eylea and Lucentis Covered by Aetna CVS Health in Washington: Complete Appeals Guide
Answer Box: Getting Eylea/Lucentis Covered by Aetna in Washington
Aetna CVS Health requires prior authorization for both Eylea and Lucentis in Washington. Lucentis is non-preferred with biosimilar alternatives (Byooviz, Cimerli) required first. If denied, you have 21 days to file for external review through Washington's Office of Insurance Commissioner. Start today: Call Aetna at 1-877-238-6200 to confirm your plan's formulary status and request prior authorization forms.
Quick steps: 1) Gather OCT imaging and visual acuity records, 2) Document failed alternatives or contraindications, 3) Submit PA request with clinical justification, 4) If denied, appeal internally then request IRO review through OIC at 1-800-562-6900.
Table of Contents
- When Alternatives Make Sense
- Aetna's Preferred Alternatives
- Pros and Cons Overview
- Exception Strategy
- Coverage Requirements at a Glance
- Step-by-Step: Fastest Path to Approval
- Common Denial Reasons & Solutions
- Appeals Process in Washington
- Clinician Corner: Medical Necessity Documentation
- Patient Support Programs
- FAQ
- Sources & Further Reading
When Alternatives Make Sense
Aetna CVS Health's 2025 formulary positions Lucentis as non-preferred, requiring patients to try biosimilar alternatives first. This step therapy approach aims to reduce costs while maintaining clinical effectiveness for conditions like wet AMD, diabetic macular edema, and diabetic retinopathy.
Clinical considerations for alternatives:
- Biosimilars contain the same active ingredient as the reference drug
- FDA requires biosimilars to demonstrate equivalent safety and efficacy
- Switching between anti-VEGF agents is medically appropriate when response is inadequate
- Some patients may have better tolerance or response to specific formulations
When alternatives may not be appropriate:
- Previous adverse reactions to biosimilar components
- Stable disease control on current therapy
- Contraindications specific to preferred alternatives
- Urgent clinical situations requiring immediate treatment
Aetna's Preferred Alternatives
Based on Aetna's 2025 specialty formulary, the preferred alternatives to Lucentis are:
Biosimilar Options
- Byooviz (ranibizumab-nuna) - FDA-approved biosimilar to Lucentis
- Cimerli (ranibizumab-eqrn) - FDA-approved biosimilar to Lucentis
Other Anti-VEGF Agents
- Eylea (aflibercept) - Different mechanism, may require separate prior authorization
- Bevacizumab (Avastin) - Off-label use, coverage varies by plan
Note: Eylea has its own prior authorization requirements and may not be automatically preferred over Lucentis in all situations.
Pros and Cons Overview
| Treatment | Advantages | Considerations | Access Factors |
|---|---|---|---|
| Byooviz/Cimerli | Lower cost, preferred status, same active ingredient as Lucentis | Limited long-term data compared to reference drug | Typically covered with standard PA |
| Eylea | Longer dosing intervals, different mechanism | Higher cost, requires separate PA | May need step therapy documentation |
| Bevacizumab | Lowest cost, widely used off-label | Not FDA-approved for eye conditions | Coverage highly variable |
| Lucentis | Extensive clinical data, FDA-approved | Non-preferred status, higher cost-sharing | Requires exception or appeal |
Exception Strategy
When to request a formulary exception:
- Documented intolerance to preferred biosimilars
- Contraindications to alternative agents
- Stable disease control on current Lucentis therapy
- Clinical failure of preferred alternatives after adequate trial
Evidence that strengthens exceptions:
- Detailed adverse event documentation from biosimilar trials
- Ophthalmologist letter explaining clinical rationale
- OCT imaging showing disease progression on alternatives
- Visual acuity decline during alternative therapy
- Published literature supporting specific patient population needs
Counterforce Health specializes in turning insurance denials into successful appeals by analyzing payer policies and crafting evidence-backed rebuttals. Their platform helps identify the specific denial basis and provides targeted documentation strategies for ophthalmology medications like Eylea and Lucentis.
Coverage Requirements at a Glance
| Requirement | Eylea | Lucentis | Where to Find |
|---|---|---|---|
| Prior Authorization | Required | Required | Aetna PA List |
| Formulary Status | Specialty tier | Non-preferred | 2025 Formulary |
| Step Therapy | May apply | Biosimilars first | Plan documents |
| Diagnosis Requirements | FDA-approved indications | FDA-approved indications | Aetna Policy |
| Visual Acuity Documentation | Required | Required | Clinical notes |
| OCT Imaging | Recommended | Recommended | Medical records |
| Appeals Deadline (WA) | 21 days | 21 days | OIC Guide |
Step-by-Step: Fastest Path to Approval
1. Verify Coverage and Requirements
Who: Patient or clinic staff
Action: Call Aetna at 1-877-238-6200 to confirm formulary status
Timeline: Same day
Source: Aetna Member Services
2. Gather Clinical Documentation
Who: Healthcare provider
Action: Collect OCT imaging, visual acuity tests, diagnosis codes, prior treatment history
Timeline: 1-2 days
Required: FDA-approved indication documentation
3. Complete Prior Authorization Request
Who: Prescribing physician
Action: Submit PA form with clinical justification
Timeline: 2-3 business days for standard review
Form: Aetna PA Request
4. Document Step Therapy if Required
Who: Healthcare provider
Action: Provide evidence of biosimilar trial failure or contraindications
Timeline: Include with initial PA
Key: Specific adverse events or inadequate response
5. Submit to CVS Specialty Pharmacy
Who: Healthcare provider
Action: Fax completed request to 1-888-267-3277
Timeline: Same day submission
Follow-up: Confirm receipt within 24 hours
6. Track Decision Timeline
Who: Patient and provider
Action: Monitor for decision within 15 days (72 hours if urgent)
Timeline: Per Aetna policy
Escalation: Call if no response by deadline
7. Initiate Appeal if Denied
Who: Patient with provider support
Action: File internal appeal immediately, then external review if needed
Timeline: 21 days from denial in Washington
Contact: Washington OIC at 1-800-562-6900
Common Denial Reasons & Solutions
| Denial Reason | Solution Strategy | Required Documentation |
|---|---|---|
| Step therapy not completed | Document biosimilar trial with specific outcomes | Treatment dates, adverse events, efficacy measures |
| Insufficient clinical documentation | Provide comprehensive medical records | OCT reports, visual acuity logs, diagnostic imaging |
| Non-formulary status | Request formulary exception with medical necessity | Ophthalmologist letter, literature support |
| Experimental/investigational | Cite FDA approval and clinical guidelines | FDA labeling, professional society recommendations |
| Quantity/frequency limits exceeded | Justify dosing based on clinical response | Treatment response documentation, disease severity |
Appeals Process in Washington
Washington state provides robust consumer protections for insurance denials. After exhausting Aetna's internal appeals, patients can request an Independent Review Organization (IRO) evaluation.
Internal Appeals (Required First)
- Timeline: File within 180 days of denial
- Process: Submit written appeal with supporting documentation
- Decision: 30 days for standard, 72 hours for urgent
- Contact: Use address/portal provided in denial letter
External Review (IRO)
- Eligibility: Complete internal appeals first; out-of-pocket cost >$500
- Timeline: File within 21 days of final internal denial
- Process: Contact Washington OIC at 1-800-562-6900
- Decision: 15 days standard, 72 hours urgent
- Outcome: IRO decision is binding on Aetna
From our advocates: We've seen many ophthalmology denials overturned at the IRO level when patients provide comprehensive documentation of disease progression and failed alternatives. The key is having your retinal specialist write a detailed letter explaining why the specific anti-VEGF agent is medically necessary for your particular case, supported by recent imaging and visual field tests.
Washington-specific advantages:
- No cost to patient for external review
- Board-certified ophthalmologist reviews eye-related appeals
- Strong state oversight of insurance practices
- Binding decisions on insurers
Clinician Corner: Medical Necessity Documentation
Essential Elements for PA Success
Clinical History:
- Specific diagnosis with ICD-10 codes
- Visual acuity measurements (ETDRS preferred)
- OCT findings with quantitative measures
- Previous treatment responses and durations
Medical Necessity Justification:
- FDA-approved indication alignment
- Clinical guideline references (AAO, ASRS)
- Patient-specific factors requiring this agent
- Treatment goals and monitoring plan
Prior Authorization Checklist:
- Completed Aetna PA form
- Clinical notes documenting diagnosis
- OCT imaging reports
- Visual acuity testing results
- Documentation of alternative therapy trials
- Adverse event reports if applicable
- Treatment response monitoring plan
Key Clinical Guidelines
- American Academy of Ophthalmology PPP for AMD
- FDA labeling for approved indications
- Aetna Clinical Policy on VEGF inhibitors
Patient Support Programs
Manufacturer Programs
- Eylea: Regeneron Patient Assistance Program
- Lucentis: Genentech Access Solutions
Financial Assistance
- Patient Access Network Foundation
- HealthWell Foundation
- Individual manufacturer copay cards (verify insurance compatibility)
State Resources
- Washington Apple Health (Medicaid) coverage
- Washington Healthplanfinder for plan comparison
FAQ
How long does Aetna prior authorization take in Washington? Standard decisions within 15 days; urgent cases within 72 hours. Washington law doesn't change Aetna's internal timelines, but provides additional appeal rights if deadlines aren't met.
What if Eylea is non-formulary on my plan? Request a formulary exception with clinical documentation. If denied, appeal through Aetna's process, then Washington's external review system.
Can I request expedited review for eye injections? Yes, if your ophthalmologist certifies that delay would jeopardize your vision or health. Both Aetna and Washington's IRO process offer expedited reviews.
Does step therapy apply if I was stable on Lucentis from another state? Document your treatment history and stability. Counterforce Health can help craft appeals emphasizing continuity of care principles that many payers recognize.
What's the difference between internal and external appeals? Internal appeals are reviewed by Aetna staff. External review involves an independent ophthalmologist not employed by Aetna, with decisions binding on the insurer.
How much does external review cost in Washington? Nothing. Washington covers the cost of IRO review for eligible cases.
Can I get help with the appeals process? Yes. Contact Washington's Office of Insurance Commissioner at 1-800-562-6900 for free assistance with appeals and understanding your rights.
What happens if I lose the external review? The IRO decision is final for insurance purposes, but you may still have legal options. Contact the OIC for guidance on next steps.
Sources & Further Reading
- Aetna Prior Authorization Drug List 2025
- Aetna Specialty Drug Formulary 2025
- Aetna Clinical Policy: VEGF Inhibitors
- Washington State Appeals Guide
- Washington Office of Insurance Commissioner - Consumer assistance
- Aetna External Review Program
- FDA Drug Information: Eylea
Disclaimer: This information is for educational purposes and should not replace professional medical or legal advice. Insurance coverage varies by plan and individual circumstances. Always consult with your healthcare provider and insurance company for plan-specific requirements. For assistance with insurance appeals in Washington, contact the Office of the Insurance Commissioner at 1-800-562-6900.
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