How to Get Enhertu (fam-trastuzumab deruxtecan-nxki) Covered by Blue Cross Blue Shield in California: Complete Prior Authorization and Appeal Guide

Answer Box: Getting Enhertu Covered by Blue Cross Blue Shield in California

Enhertu (fam-trastuzumab deruxtecan-nxki) requires prior authorization from Blue Cross Blue Shield plans in California. Success depends on documented HER2-positive status, line-of-therapy criteria, and addressing interstitial lung disease (ILD) monitoring requirements. If denied, California's Independent Medical Review (IMR) provides strong patient protections with no cost to you. Start today: Call your Blue Cross plan's prior authorization line (number on your member ID card) to request the PA form and submit with complete HER2 testing results and treatment history.

Table of Contents

  1. Coverage Requirements at a Glance
  2. Step-by-Step: Fastest Path to Approval
  3. Medical Necessity Documentation
  4. Common Denial Reasons & Solutions
  5. California Appeals Process
  6. Cost and Financial Assistance
  7. When to Escalate to State Regulators
  8. Frequently Asked Questions

Coverage Requirements at a Glance

Requirement What It Means Where to Find It
Prior Authorization Required before treatment Blue Shield CA Provider Portal
HER2-Positive Status Documented biomarker testing Pathology report from treating oncologist
NCCN Guidelines Category 1 or 2A recommendation NCCN Clinical Practice Guidelines
Line of Therapy Meets indication-specific criteria Treatment history documentation
ILD Monitoring Plan Risk mitigation protocol FDA prescribing information
Site of Care Infusion center requirements Plan-specific medical policy

Step-by-Step: Fastest Path to Approval

1. Confirm Your Blue Cross Plan Type

Who: Patient
Timeline: Same day
Call the member services number on your insurance card to confirm whether you have Blue Shield of California, Anthem Blue Cross, or another Blue Cross plan. Each has different submission processes.

2. Request Prior Authorization Form

Who: Clinic staff
Timeline: 1-2 business days
Contact your plan's provider services line or download the PA form from their provider portal. Blue Shield of California uses their online authorization system.

3. Gather Required Documentation

Who: Patient and oncologist
Timeline: 3-5 business days

  • HER2-positive test results with dates
  • Complete treatment history and prior therapy failures
  • Current staging and performance status
  • ILD risk assessment and monitoring plan

4. Submit Complete Prior Authorization

Who: Prescribing physician
Timeline: Submit within 5 business days
Include all required documentation with medical necessity letter addressing NCCN guidelines and FDA-approved indications.

5. Follow Up on Decision Timeline

Who: Clinic staff
Timeline: 72 hours to 14 business days
Standard reviews take up to 14 days; expedited reviews for urgent cases are decided within 72 hours.

6. If Denied, Request Peer-to-Peer Review

Who: Prescribing physician
Timeline: Within 24-48 hours of denial
Request immediate physician-to-physician consultation to discuss clinical rationale before filing formal appeal.

7. File Internal Appeal if Necessary

Who: Patient or physician
Timeline: Within 180 days of denial
Submit appeal with additional clinical evidence and expert opinions supporting medical necessity.

Medical Necessity Documentation

Clinician Corner: Essential Elements for Approval

Your medical necessity letter should address these key points:

HER2 Status Confirmation

  • Include specific HER2 testing methodology (IHC 3+ or ISH amplified)
  • Document tumor type and staging
  • Confirm FDA-approved indication being treated

Treatment History

  • Previous HER2-targeted therapies tried and failed
  • Reasons for discontinuation (progression, intolerance, contraindications)
  • Timeline of prior treatments with dates

Clinical Rationale

  • Current disease status and treatment goals
  • NCCN Category 1 or 2A recommendation citation
  • Expected duration of treatment

Safety Monitoring

  • ILD risk assessment and baseline pulmonary function
  • Monitoring protocol for interstitial lung disease
  • Plan for dose modifications if needed

Common Denial Reasons & Solutions

Denial Reason How to Overturn
Missing HER2 testing Submit complete pathology report with HER2 IHC/ISH results
Line of therapy not met Document all prior HER2-targeted therapies with dates and outcomes
ILD risk concerns Include pulmonary function tests and monitoring protocol
Site of care restriction Request exception with clinical justification for outpatient infusion
Non-formulary status File formulary exception with comparative effectiveness data
Experimental/investigational Cite FDA approval date and indication-specific labeling

California Appeals Process

California offers some of the strongest patient appeal rights in the nation through the Department of Managed Health Care (DMHC).

Internal Appeal (Grievance)

Timeline: File within 180 days of denial
Decision: 30 days for standard, 72 hours for expedited
Submit through your plan's grievance process with additional clinical evidence.

Independent Medical Review (IMR)

Timeline: File within 6 months of internal denial
Cost: Free to patients
Decision: 45 days standard, 7 days expedited

California's IMR has high success rates for medically necessary treatments. Independent physician experts review your case based purely on medical necessity, not cost considerations.

How to File IMR:

  1. Complete internal appeal first (or wait 30 days if no response)
  2. Submit IMR application at healthhelp.ca.gov
  3. Include all medical records and denial letters
  4. DMHC assigns independent medical experts in oncology

DMHC Help Center: (888) 466-2219

From Our Advocates: "We've seen several Enhertu cases succeed at IMR after initial denials. The key is comprehensive documentation of HER2 status, prior therapy failures, and current NCCN guidelines. Independent medical reviewers focus solely on whether the treatment is medically necessary, which often favors patients with well-documented cases."

Cost and Financial Assistance

Manufacturer Support

Daiichi Sankyo Patient Assistance Program

  • Copay assistance for eligible commercially insured patients
  • Financial need-based programs for uninsured/underinsured
  • Contact: DaiichSankyoPatientSupport.com

California State Programs

  • Medi-Cal: Expanded coverage for cancer treatments
  • Covered California: Premium tax credits and cost-sharing reductions
  • County indigent programs: Local safety net options

Foundation Grants

  • Patient Access Network Foundation
  • CancerCare Patient Financial Assistance
  • Leukemia & Lymphoma Society Patient Financial Aid

When to Escalate to State Regulators

Contact California regulators if your health plan:

  • Fails to respond to appeals within required timeframes
  • Denies medically necessary treatment without proper review
  • Creates unreasonable barriers to access

Department of Managed Health Care (DMHC)

  • Phone: (888) 466-2219
  • Website: dmhc.ca.gov
  • Oversees HMOs and most PPOs

California Department of Insurance (CDI)

  • Phone: (800) 927-4357
  • Website: insurance.ca.gov
  • Oversees some PPO and indemnity plans

Frequently Asked Questions

How long does Blue Cross Blue Shield prior authorization take in California? Standard prior authorization decisions are made within 14 business days. Expedited reviews for urgent cases are completed within 72 hours.

What if Enhertu is non-formulary on my plan? You can request a formulary exception by demonstrating medical necessity and lack of suitable formulary alternatives. Include documentation of failed prior therapies and contraindications to preferred agents.

Can I request an expedited appeal if my cancer is progressing? Yes. Both internal appeals and Independent Medical Review offer expedited timelines (72 hours and 7 days respectively) for urgent clinical situations.

Does step therapy apply if I've already tried other HER2-targeted therapies? Prior therapy failures should satisfy step therapy requirements, but you'll need to document the specific medications tried, dates of treatment, and reasons for discontinuation.

What happens if my IMR is approved but my plan still denies coverage? IMR decisions are binding on health plans. If your plan fails to comply with an IMR approval, contact the DMHC immediately for enforcement action.

How much does Enhertu cost without insurance? Enhertu costs approximately $2,440 per 100mg vial, with total cycle costs varying based on patient weight and dosing schedule. Most patients require multiple vials per treatment cycle.

Can I get Enhertu covered for off-label uses? Coverage for off-label uses requires strong clinical evidence, often including peer-reviewed literature and expert medical opinions demonstrating safety and efficacy for your specific condition.

What if I have both Medicare and Blue Cross coverage? Coordination of benefits rules apply. Medicare may be primary for certain services, while your Blue Cross plan provides secondary coverage. Work with both plans to determine coverage responsibility.


About Counterforce Health: Counterforce Health specializes in turning insurance denials into successful appeals for specialty medications like Enhertu. Our platform analyzes denial letters, identifies the specific coverage criteria, and helps create targeted appeals with the right clinical evidence and documentation. We work with patients, clinicians, and specialty pharmacies to navigate complex prior authorization requirements and appeal processes.

For patients facing Enhertu denials, Counterforce Health can help identify the specific reasons for denial and develop a strategic response that addresses payer concerns while highlighting the medical necessity of treatment. Our evidence-based approach has helped numerous patients access critical cancer therapies through successful appeals.

Sources & Further Reading


Disclaimer: This information is for educational purposes only and does not constitute medical or legal advice. Coverage policies vary by plan and individual circumstances. Always consult with your healthcare provider and insurance plan for specific coverage determinations. For official appeals assistance in California, contact the DMHC Help Center at (888) 466-2219.

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