How to Get Enhertu (fam-trastuzumab deruxtecan-nxki) Covered by Aetna CVS Health in Virginia: Prior Authorization Guide and Appeals Process
Answer Box: Getting Enhertu Covered by Aetna CVS Health in Virginia
Enhertu requires prior authorization from Aetna CVS Health for all FDA-approved indications. The fastest path to approval: 1) Submit PA request with HER2 testing results and prior therapy documentation via Availity portal, 2) Include evidence of step therapy failure/intolerance, and 3) Allow 30-45 days for standard review or request expedited review for urgent cases (72 hours). If denied, Virginia residents have 180 days to appeal internally and can request external review through the Virginia State Corporation Commission's Bureau of Insurance within 120 days of final denial.
Table of Contents
- Coverage Basics
- Prior Authorization Process
- Timing and Urgency
- Clinical Criteria and Requirements
- Understanding Your Costs
- Denials and Appeals Process
- Renewal Requirements
- CVS Specialty Pharmacy Coordination
- Troubleshooting Common Issues
- Virginia External Review Rights
- Patient Financial Support
- Frequently Asked Questions
Coverage Basics
Is Enhertu Covered by Aetna CVS Health?
Yes, Enhertu (fam-trastuzumab deruxtecan-nxki) is covered by Aetna CVS Health plans, but prior authorization is required for all FDA-approved indications. These include HER2-positive breast cancer, HER2-low and HER2-ultralow breast cancer, HER2-mutant non-small cell lung cancer, and HER2-positive gastric/gastroesophageal junction adenocarcinoma.
The medication appears on Aetna's 2025 precertification list, meaning coverage is not automatic and requires clinical review before approval.
Which Aetna Plans Cover Enhertu?
- Commercial plans (employer-sponsored and individual)
- Medicare Advantage plans
- Medicaid managed care plans in Virginia
Coverage details may vary by specific plan type and formulary tier. Check your Summary of Benefits and Coverage or contact Aetna member services at 1-800-872-3862 to confirm your plan's coverage.
Prior Authorization Process
Step-by-Step: Fastest Path to Approval
- Gather Required Documentation (Patient/Clinic)
- HER2 testing results (pathology report)
- Complete treatment history with dates
- Current diagnosis with ICD-10 codes
- Expected timeline: Same day
- Submit PA Request (Prescriber)
- Use Availity provider portal or Aetna precertification request form
- Include all clinical documentation
- Expected timeline: 1-2 business days to submit
- Clinical Review (Aetna)
- Medical necessity evaluation
- Formulary and step therapy verification
- Expected timeline: 30-45 days for standard review
- Decision Notification (Aetna to Provider/Patient)
- Approval with authorization number
- Denial with specific reasons
- Expected timeline: Within 24-48 hours of decision
- CVS Specialty Enrollment (If Approved)
- Patient contacted for enrollment
- Coordination with infusion center
- Expected timeline: 3-5 business days
Timing and Urgency
Standard Review Timeline
- Initial decision: 30-45 business days
- Additional information requests: May extend timeline by 14 days
- Provider notification: Within 24 hours of decision
Expedited Review Process
For urgent medical situations where waiting could jeopardize the patient's health:
- Timeline: 72 hours for decision
- How to request: Mark "urgent" on PA form and provide clinical justification
- Requirements: Physician attestation of medical urgency
Tip: Cancer treatment often qualifies for expedited review. Have your oncologist document why immediate treatment is critical.
Clinical Criteria and Requirements
Coverage Requirements Table
| Requirement | What It Means | Documentation Needed | Source |
|---|---|---|---|
| HER2 Testing | Confirmed HER2-positive, HER2-low, or HER2-mutant status | Pathology report with testing methodology | FDA Label |
| Prior Therapy | Evidence of step therapy completion | Treatment records showing failure/intolerance | Aetna Policy |
| Diagnosis Documentation | Appropriate FDA-approved indication | Medical records with ICD-10 codes | Aetna PA Form |
| Prescriber Qualification | Oncology specialist or qualified physician | Provider credentials verification | Aetna Provider Manual |
Step Therapy Requirements by Indication
HER2-Positive Breast Cancer:
- Prior anti-HER2 therapy (trastuzumab, pertuzumab, or T-DM1)
- Documentation of progression or intolerance
HER2-Mutant NSCLC:
- Prior systemic therapy for advanced disease
- HER2 mutation confirmation via NGS or other validated testing
HER2-Positive Gastric Cancer:
- Prior trastuzumab-based regimen
- Disease progression documentation
Understanding Your Costs
Enhertu is typically covered under your medical benefit (not pharmacy benefit) since it's an infused medication. Your out-of-pocket costs depend on:
- Deductible: Applied first if not met
- Coinsurance: Usually 10-30% after deductible
- Out-of-pocket maximum: Annual limit on your costs
Estimated costs per treatment: Without insurance, Enhertu costs approximately $2,440 per 100mg vial. Total cycle costs vary by weight and dosing requirements.
Denials and Appeals Process
Common Denial Reasons & How to Address Them
| Denial Reason | How to Overturn | Required Documentation |
|---|---|---|
| Missing HER2 testing | Submit pathology report | Complete biomarker testing results |
| Step therapy not met | Document prior failures | Treatment records with dates and outcomes |
| Not medically necessary | Provide clinical justification | Physician letter with guideline citations |
| Non-formulary status | Request formulary exception | Medical necessity letter |
Virginia Appeals Timeline
- Internal Appeal (First Level)
- Deadline: 180 days from denial
- Decision time: 60 business days
- How to file: Aetna provider portal or mail
- Expedited Appeal (If Applicable)
- Decision time: 72 hours
- Criteria: Urgent medical necessity
- Documentation: Physician attestation of urgency
- External Review (Virginia State Level)
- Deadline: 120 days from final internal denial
- Contact: Virginia State Corporation Commission Bureau of Insurance
- Phone: 1-877-310-6560
- Decision time: 45 days (standard) or 72 hours (expedited)
Peer-to-Peer Review Script for Providers
"I'm requesting a peer-to-peer review for [patient name] regarding Enhertu coverage. The patient has [specific HER2 status] and has failed [list prior therapies with dates]. Current treatment guidelines from [NCCN/ASCO] support Enhertu as appropriate therapy. The patient's condition requires immediate treatment to prevent disease progression."
Renewal Requirements
When to Reauthorize
- Standard renewal: Every 6-12 months
- Trigger events: Plan changes, dose adjustments, indication changes
What Changes Require New PA
- Different indication
- Dose increase beyond approved amount
- Switch from one Aetna plan to another
- Change in prescribing physician
CVS Specialty Pharmacy Coordination
Once approved, Enhertu is typically dispensed through CVS Specialty Pharmacy, which coordinates with your infusion center.
Enrollment Process
- CVS Specialty contacts you within 24-48 hours of approval
- Complete enrollment forms and insurance verification
- Schedule delivery coordination with infusion site
- Receive medication tracking information
Contact CVS Specialty: 1-800-237-2767
Troubleshooting Common Issues
Portal Problems
- Availity portal down: Call Aetna provider services at 1-800-872-3862
- Missing forms: Download from Aetna provider forms page
- Submission errors: Verify all required fields completed
Communication Issues
- No response from Aetna: Follow up after 5 business days
- Missing documentation: Check fax confirmation or portal submission status
- Patient questions: Direct to Aetna member services at 1-800-872-3862
Virginia External Review Rights
Virginia residents have strong external review rights through the State Corporation Commission's Bureau of Insurance. This independent review can overturn Aetna's denial decisions.
How to Request External Review
- Complete Internal Appeals First (required in most cases)
- File Within 120 Days of final internal denial
- Use Form 216-A available at Virginia SCC website
- Submit to: Virginia State Corporation Commission Bureau of Insurance P.O. Box 1157 Richmond, VA 23218
External Review Timeline
- Standard cases: 45 days for decision
- Expedited cases: 72 hours (urgent medical necessity)
- Cancer treatment: May qualify for expedited review without completing internal appeals
The external review decision is binding on Aetna and free to Virginia residents.
Patient Financial Support
ENHERTU4U Copay Program
Eligible patients with commercial insurance may pay $0 out-of-pocket up to $26,000 per calendar year, plus up to $100 per infusion administration.
- Eligibility: Commercial insurance (like Aetna), no income requirements
- Enrollment: Call 1-833-ENHERTU (1-833-364-3788) or visit ENHERTU4U.com
- Process: Provider completes enrollment form
Additional Support Options
- Independent foundations: Patient Access Network, HealthWell Foundation
- Manufacturer assistance: For uninsured or underinsured patients
- State programs: Virginia may offer additional cancer support programs
Frequently Asked Questions
Q: How long does Aetna CVS Health PA take in Virginia? A: Standard prior authorization decisions take 30-45 business days. Expedited reviews for urgent cases are completed within 72 hours.
Q: What if Enhertu is non-formulary on my plan? A: You can request a formulary exception by submitting a medical necessity letter documenting why covered alternatives are inappropriate or ineffective.
Q: Can I request an expedited appeal in Virginia? A: Yes, if your physician certifies that waiting for a standard appeal could seriously jeopardize your health. Expedited appeals are decided within 72 hours.
Q: Does step therapy apply if I failed treatments in another state? A: Yes, prior therapy failures are recognized regardless of where treatment occurred. Provide complete treatment records with dates and outcomes.
Q: What happens if my appeal is denied? A: Virginia residents can request external review through the State Corporation Commission Bureau of Insurance. This independent review can overturn Aetna's decision and is binding.
Q: Is genetic testing required for coverage? A: HER2 testing is required, but the specific method (IHC, FISH, NGS) may vary by indication. Your pathology report must clearly document HER2 status.
Q: Can I use the copay card with Aetna? A: Yes, the ENHERTU4U copay program is available for patients with commercial Aetna plans. Government insurance (Medicare, Medicaid) is not eligible.
Q: What if I need to switch infusion centers? A: Contact CVS Specialty Pharmacy to coordinate delivery to your new infusion site. No new prior authorization is typically required for location changes.
From our advocates: We've seen many Virginia patients successfully obtain Enhertu coverage by ensuring their HER2 testing documentation is complete and clearly stated in pathology reports. Taking time to gather comprehensive prior therapy records upfront often prevents delays and additional information requests. This is a composite example based on common successful approaches.
For complex cases requiring targeted appeals and evidence-backed documentation, Counterforce Health helps patients, clinicians, and specialty pharmacies turn insurance denials into successful approvals by drafting point-by-point rebuttals aligned to each payer's specific requirements.
Sources & Further Reading
- Aetna 2025 Precertification List (PDF)
- Aetna Provider Appeals Process
- Virginia External Review Information
- ENHERTU4U Financial Support
- Enhertu FDA Prescribing Information
- Virginia Bureau of Insurance Consumer Services
Disclaimer: This information is for educational purposes only and is not medical advice. Coverage decisions depend on your specific plan and clinical circumstances. Always consult with your healthcare provider and insurance plan for personalized guidance. For questions about Virginia insurance regulations, contact the State Corporation Commission Bureau of Insurance at 1-877-310-6560.
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