How to Get Cosentyx (secukinumab) Covered by UnitedHealthcare in Pennsylvania: Complete PA Guide with Appeals Process
Answer Box: Getting Cosentyx Covered by UnitedHealthcare in Pennsylvania
UnitedHealthcare requires prior authorization for Cosentyx (secukinumab) with step therapy through preferred biologics first. Submit PA via the UHCprovider.com portal with diagnosis documentation, prior treatment failures, and clinical response data. If denied, Pennsylvania's new external review program overturns ~50% of denials. Start today: Log into the UHC provider portal, download the current Cosentyx PA form, and gather documentation of failed conventional therapies and any prior biologics.
Table of Contents
- Start Here: Verify Your Plan and Find Current Forms
- Prior Authorization Forms and Requirements
- Submission Portals and Upload Instructions
- Step-by-Step: Fastest Path to Approval
- Common Denial Reasons and How to Fix Them
- Appeals Process in Pennsylvania
- Specialty Pharmacy Enrollment
- Support Lines and Contact Information
- Pennsylvania External Review Program
- FAQ
Start Here: Verify Your Plan and Find Current Forms
Before starting your Cosentyx prior authorization, confirm these basics:
1. Check Your Plan Type
- Look at your UnitedHealthcare ID card for your specific product (Commercial, Medicare Advantage, Community Plan)
- Verify if OptumRx manages your pharmacy benefits (common for most UHC plans)
- Important: Self-funded employer plans have different rules than fully-insured commercial plans
2. Confirm Cosentyx Coverage Download your current UnitedHealthcare Prescription Drug List to verify:
- Cosentyx is listed on your formulary
- Tier placement (typically specialty tier)
- Any "PA" (prior authorization) or "ST" (step therapy) notations
3. Get the Current PA Policy UnitedHealthcare's 2025 Cosentyx policy (Program Number 2024 P 2196-15) is available through the UHC provider portal. This policy applies to commercial plans unless superseded by state mandates or member-specific benefit design.
Prior Authorization Forms and Requirements
Current Forms (Updated 2024-2025)
Primary Form: UnitedHealthcare Cosentyx Prior Authorization/Medical Necessity Form
Alternative: Cosentyx Notification Form (2025 version with similar criteria)
Note: OptumRx marks their forms "DO NOT COPY FOR FUTURE USE" because they're updated frequently. Always download the current version.
Required Documentation
For All Indications:
- Documented diagnosis with ICD-10 code
- Age verification consistent with FDA labeling
- Planned dosing regimen per FDA label
- Attestation of no concurrent targeted immunomodulator use
Condition-Specific Requirements:
| Indication | Key Documentation | Prior Therapy Requirements |
|---|---|---|
| Moderate-severe plaque psoriasis | BSA involvement, PASI score, functional impact | High-potency topical + systemic therapy (MTX, cyclosporine, acitretin, or phototherapy) + often 1 preferred biologic |
| Psoriatic arthritis | Active disease signs, joint counts, enthesitis | Conventional DMARDs unless contraindicated |
| Ankylosing spondylitis | Objective inflammation markers, imaging | NSAIDs, conventional therapy |
| Hidradenitis suppurativa | Hurley stage II-III documentation | Antibiotics, other conventional treatments |
Submission Portals and Upload Instructions
UnitedHealthcare Provider Portal
Access: UHCprovider.com
- Register with One Healthcare ID if new user
- Navigate to "Prior Authorization and Notification" tab
- Use Document Library tool to upload supporting files
Upload Requirements:
- Clinical notes with diagnosis and severity assessment
- Prior therapy documentation with dates, doses, outcomes
- Lab results or imaging if relevant to diagnosis
- Prescriber specialty verification
Alternative Submission Methods
Fax: Use the fax number listed on the current PA form (verify with latest version) Phone: 877-842-3210 (Medicare Advantage) or 888-397-8129 (select plans)
Tip: Electronic submission through the portal is fastest and allows real-time status tracking via the TrackIt tool.
Step-by-Step: Fastest Path to Approval
Step 1: Gather Required Documentation (Patient/Clinic)
- Insurance card and member ID
- Complete medication history with dates and outcomes
- Recent clinic notes showing current disease severity
- Lab results supporting diagnosis
Step 2: Complete Prior Authorization Form (Prescriber)
- Download current UHC Cosentyx PA form
- Fill all sections completely, especially prior therapy details
- Include specific reasons for treatment failures or contraindications
Step 3: Submit via Provider Portal (Clinic Staff)
- Log into UHCprovider.com
- Use Prior Authorization tool
- Upload all supporting documents
- Timeline: Standard review takes up to 72 hours for urgent cases, longer for routine
Step 4: Track Status and Respond to Requests
- Use TrackIt tool in provider portal
- Respond promptly to any requests for additional information
- Consider peer-to-peer review if initial review is unfavorable
Common Denial Reasons and How to Fix Them
| Denial Reason | How to Overturn | Required Documentation |
|---|---|---|
| Step therapy not completed | Document failed trials of preferred biologics | Detailed medication history with specific failure reasons |
| Insufficient severity documentation | Provide objective disease measures | PASI scores, BSA measurements, joint counts, Hurley staging |
| Missing prior therapy trials | Document conventional treatment attempts | Dates, doses, duration, specific outcomes or side effects |
| Concurrent biologic use | Confirm Cosentyx monotherapy | Medication reconciliation, prescriber attestation |
| Age restrictions | Verify FDA labeling compliance | Birth date, indication-specific age requirements |
Appeals Process in Pennsylvania
Internal Appeals (Required First Step)
First-Level Appeal:
- Submit within 180 days of denial
- Use UHC appeals form or written request
- Address each denial reason point-by-point
- Include additional clinical evidence
Peer-to-Peer Review:
- Available during PA or appeal process
- Request through UHC provider services
- Direct physician-to-physician discussion
Pennsylvania External Review Program
Pennsylvania launched a state-run external review program in January 2024 with impressive results:
Success Rate: Approximately 50% of denials are overturned Eligibility: Fully-insured commercial plans (not self-funded employer plans) Timeline: 4 months from final internal denial to request external review
How to Request External Review:
- Complete UHC's internal appeals process
- Receive "Final Adverse Benefit Determination" letter
- Submit request via Pennsylvania Insurance Department portal
- Upload supporting medical documentation
Contact for Help: Pennsylvania Insurance Department Consumer Services at 1-877-881-6388
Specialty Pharmacy Enrollment
UnitedHealthcare typically requires Cosentyx to be dispensed through a contracted specialty pharmacy, often OptumRx/Optum Specialty Pharmacy.
New Enrollment Process
- After PA Approval: UHC or OptumRx will contact you about specialty pharmacy enrollment
- Benefits Verification: Specialty pharmacy will verify coverage and copay assistance options
- Delivery Setup: Arrange temperature-controlled shipping and injection training if needed
Transferring Existing Prescription
- Call UHC Member Services (number on ID card) to initiate transfer
- Authorize Release: Allow current specialty pharmacy to transfer prescription and records
- Transition of Care: Request temporary coverage during transfer if doses are due soon
From our advocates: "We've seen patients successfully transfer Cosentyx prescriptions by calling UHC proactively and requesting expedited transfer. Having your next injection date ready helps them prioritize continuity of care."
Support Lines and Contact Information
UnitedHealthcare Contact Numbers
- Member Services: Number on your ID card
- Provider Services: 877-842-3210 (Medicare Advantage)
- Prior Authorization Status: Available through provider portal or phone
Pennsylvania-Specific Resources
- PA Insurance Department Consumer Services: 1-877-881-6388
- External Review Questions: Use same number or online portal
- Pennie Marketplace Support: If purchased through state marketplace
What to Ask When Calling
- "Is prior authorization required for Cosentyx on my plan?"
- "What step therapy requirements apply?"
- "Which specialty pharmacy must I use?"
- "What's my copay or coinsurance for Cosentyx?"
Pennsylvania External Review Program
Pennsylvania's Independent External Review Program, launched in January 2024, has proven to be a powerful tool for overturning insurance denials.
Key Statistics
- 517 appeals filed in the first year
- 259 denials overturned (50.1% success rate)
- Standard timeline: Decision within 45 days
- Expedited timeline: Decision within 72 hours for urgent cases
When to Use External Review
- After completing UHC's internal appeals process
- When you have strong medical evidence supporting necessity
- For denials based on "not medically necessary" or step therapy requirements
- When treatment delay could seriously impact your health
The external review decision is binding on UnitedHealthcare. If approved, they must cover Cosentyx and may owe retroactive reimbursement for out-of-pocket costs.
How Counterforce Health Can Help
Counterforce Health specializes in turning insurance denials into successful appeals by analyzing denial letters, plan policies, and clinical notes to create targeted, evidence-backed rebuttals. Their platform identifies the specific denial basis—whether it's prior authorization criteria, step therapy requirements, or "not medically necessary" determinations—and drafts point-by-point responses aligned to UnitedHealthcare's own rules.
For Cosentyx appeals, Counterforce Health can help gather the right evidence citations from FDA labeling, peer-reviewed studies, and specialty guidelines, weaving them into appeals that meet Pennsylvania's procedural requirements while tracking deadlines and required documentation.
FAQ
How long does UnitedHealthcare prior authorization take for Cosentyx in Pennsylvania? Standard PA reviews take 5-14 business days. Urgent cases can be expedited to 24-72 hours with appropriate clinical justification.
What if Cosentyx is non-formulary on my UHC plan? You can request a formulary exception with strong medical necessity documentation. Alternative coverage may be available through medical benefit for certain indications.
Can I request an expedited appeal in Pennsylvania? Yes, both UHC internal appeals and Pennsylvania external reviews offer expedited processes when treatment delay poses serious health risks.
Does step therapy apply if I've already failed biologics outside Pennsylvania? Yes, document all prior biologic trials regardless of where they occurred. UHC recognizes treatment history from other states and plans.
What happens if my UHC plan is self-funded? Self-funded employer plans are not eligible for Pennsylvania's external review program. You may have federal ERISA appeal options instead.
How much does Cosentyx cost with UnitedHealthcare coverage? Costs vary by plan design. Specialty tier copays typically range from $50-200+ per month. Novartis offers copay assistance programs that may reduce out-of-pocket costs.
Sources & Further Reading
- UnitedHealthcare Cosentyx Prior Authorization Policy
- UHC Provider Portal
- Pennsylvania Insurance Department External Review
- OptumRx Prior Authorization Guidelines
- Pennsylvania Insurance Department Consumer Services - 1-877-881-6388
Disclaimer: This information is for educational purposes only and does not constitute medical or legal advice. Coverage decisions depend on your specific plan terms and clinical circumstances. Always consult with your healthcare provider and insurance plan for personalized guidance. For assistance with complex appeals, consider contacting the Pennsylvania Insurance Department Consumer Services or consulting with healthcare coverage specialists.
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