How to Get Cimzia (Certolizumab Pegol) Covered by Blue Cross Blue Shield in Georgia: Complete PA Guide with Forms and Appeals
Answer Box: Getting Cimzia Covered by Blue Cross Blue Shield in Georgia
Cimzia (certolizumab pegol) requires prior authorization from Blue Cross Blue Shield of Georgia (Anthem) for all commercial plans. To get coverage, you need documented failure of step-therapy requirements (typically other TNF inhibitors like Humira), proper diagnosis codes, and TB/hepatitis screening. Submit PA requests through the Availity provider portal or member portal at bcbsga.com. First step today: Call the member services number on your ID card to confirm your plan's specific formulary tier and step-therapy requirements for Cimzia.
Table of Contents
- Start Here: Verify Your Plan Coverage
- Required Forms and Documentation
- Submission Portals and Methods
- Specialty Pharmacy Onboarding
- Support Lines and Contacts
- Appeals Process for Georgia Members
- Common Denial Reasons and Solutions
- Cost Savings and Financial Assistance
- Frequently Asked Questions
Start Here: Verify Your Plan Coverage
Before starting the prior authorization process, confirm your specific Blue Cross Blue Shield plan details:
Coverage at a Glance
| Requirement | What It Means | Where to Find It | Source |
|---|---|---|---|
| Prior Authorization | Required for all commercial plans | Member portal or ID card | Anthem Provider News |
| Formulary Tier | Specialty tier (high copay) | bcbsga.com formulary search | Member portal |
| Step Therapy | Must try preferred TNF inhibitors first | Policy CRX-ALL-0675-21 | Anthem Policy PDF |
| Age Requirement | 18+ years old | Same policy document | Anthem Policy PDF |
| TB/HBV Screening | Required before approval | Clinical documentation | Anthem Policy PDF |
Action Step: Log into your member portal at bcbsga.com and search for "Cimzia" in the formulary tool to see your specific plan's requirements.
Required Forms and Documentation
Prior Authorization Requirements
Blue Cross Blue Shield of Georgia requires comprehensive documentation for Cimzia approval. Based on Anthem's policy CRX-ALL-0675-21, you'll need:
Clinical Documentation Checklist:
- Confirmed diagnosis with ICD-10 codes (moderate-to-severe disease)
- Documentation of failed conventional therapies
- For most indications: trial/failure of preferred biologic (Humira, Avsola/infliximab)
- TB skin test (TST) or CDC-equivalent screening results
- Current disease severity assessment
- Treatment goals and expected outcomes
Indication-Specific Requirements
Crohn's Disease:
- Plus trial/failure of 1 preferred biologic, unless stable on Cimzia or pregnant/planning pregnancy
Rheumatoid Arthritis:
- After failure of nonbiologic DMARDs (methotrexate, sulfasalazine)
Psoriatic Arthritis:
- After nonbiologic DMARDs; trial of preferred biologic unless exceptions apply
Plaque Psoriasis:
- After conventional therapy and 1 preferred biologic (Otezla) unless exceptions
3% body surface area involvement or disabling symptoms
Clinician Corner: The medical necessity letter should specifically address why step-therapy requirements cannot be met. Common acceptable reasons include contraindications, previous intolerance, drug interactions, or pregnancy (for certain indications where Cimzia has pregnancy data).
Submission Portals and Methods
Digital Submission (Recommended)
Availity Essentials Portal:
- Navigate to Patient Registration > Authorization app
- Upload all required documentation
- Track approval status in real-time
- Access at Availity.com
Member Portal:
- Log in at bcbsga.com
- Navigate to "Pharmacy" or "Prior Authorization" section
- Upload prescriber letter and supporting documents
Alternative Submission Methods
Fax Submission:
- Check your denial letter or call member services for current fax number
- Include cover sheet with member ID and prescriber information
- Keep fax confirmation receipt
Mail Submission:
- Address varies by plan type (commercial, SHBP, FEP)
- Use certified mail for tracking
- Include all documentation in organized packet
Specialty Pharmacy Onboarding
Cimzia requires specialty pharmacy dispensing through Blue Cross Blue Shield's network. Here's the onboarding process:
Step-by-Step Onboarding
- Insurance Verification
- Specialty pharmacy confirms BCBS eligibility and PA status
- Verify copay and manufacturer assistance eligibility
- Clinical Intake
- Complete health questionnaire (phone or online)
- Review injection technique and storage requirements
- Discuss side effects and monitoring needs
- Delivery Setup
- Schedule home delivery or provider office shipment
- Arrange refrigerated shipping with tracking
- Confirm signature requirements
- Ongoing Support
- Refill reminders and adherence monitoring
- Clinical check-ins for side effects
- Lab monitoring coordination
Transfer Instructions: If your prescription is currently at another pharmacy, contact the Blue Cross Blue Shield designated specialty pharmacy to initiate a transfer. Provide your member ID, prescriber information, and current pharmacy details.
Support Lines and Contacts
Primary Contact Numbers
Member Services:
- Use the number on your ID card for plan-specific support
- General Anthem Georgia: 1-800-331-1476 (TTY 711)
- Hours: Monday-Friday, 8 AM-5 PM ET
State Health Benefit Plan (SHBP) Members:
- Member Services: 1-855-641-4862 (TTY 711)
- Hours: Monday-Friday, 8 AM-8 PM ET
Federal Employee Program (FEP) Members:
- Customer Service: 1-800-282-2473
- National Information Center: 1-800-411-BLUE (2583)
What to Ask When You Call
For Coverage Questions:
- "Is Cimzia covered under my pharmacy benefit?"
- "What are the step-therapy requirements for my plan?"
- "Which specialty pharmacy should I use?"
For Prior Authorization Status:
- "What's the status of my Cimzia PA request?"
- "What additional documentation is needed?"
- "Can this be expedited for urgent medical need?"
Appeals Process for Georgia Members
If your Cimzia prior authorization is denied, Georgia law provides a structured appeals process.
Internal Appeals Process
Timeline: Within 180 days of denial for commercial plans
How to Submit:
- Member portal at bcbsga.com
- Call member services number on ID card
- Mail written appeal to address on denial letter
Required Documents:
- Original denial letter
- Additional clinical documentation
- Provider letter addressing denial reasons
- Failed therapy documentation
External Review (Georgia Department of Insurance)
Timeline: Within 60 days of final internal denial
Process:
- Obtain Georgia external review application form
- Submit to Georgia Office of Commissioner of Insurance
- Include all supporting medical documentation
- Independent review organization makes binding decision
Contact Information:
- Phone: 1-800-656-2298
- Address: Office of Commissioner of Insurance and Safety Fire, Consumer Services Division, 2 Martin Luther King Jr. Dr., West Tower, Suite 702, Atlanta, GA 30334
From Our Advocates: We've seen successful appeals when providers clearly document why preferred alternatives failed or caused intolerable side effects. One case involved a patient with rheumatoid arthritis who had severe injection site reactions to adalimumab - the detailed documentation of this adverse event, combined with photos and clinical notes, led to Cimzia approval on internal appeal.
Common Denial Reasons and Solutions
| Denial Reason | How to Overturn | Required Documentation |
|---|---|---|
| Missing TB/HBV screening | Submit screening results | TST or IGRA results, hepatitis panel |
| Step therapy not met | Document failed trials | Prescription records, clinical notes on failures |
| Lack of diagnosis severity | Provide disease activity scores | CDAI, DAS28, PASI scores as appropriate |
| Missing medical necessity | Strengthen provider letter | Detailed clinical rationale, guideline references |
| Quantity limits exceeded | Justify dosing rationale | FDA labeling, clinical studies supporting dose |
Cost Savings and Financial Assistance
Manufacturer Support Programs
UCB CareConnect:
- Copay assistance for eligible patients
- May reduce out-of-pocket costs to $5-$10 per month
- Income and insurance restrictions apply
- Apply at UCB's official website or ask specialty pharmacy
Foundation Grants
Patient Advocate Foundation:
- Provides grants for medication costs
- Income-based eligibility
- Apply online with financial documentation
HealthWell Foundation:
- Disease-specific grant programs
- Covers copays and deductibles
- First-come, first-served basis
Counterforce Health helps patients navigate these coverage challenges by turning insurance denials into targeted, evidence-backed appeals. The platform analyzes denial letters and plan policies to create point-by-point rebuttals that address specific payer requirements.
Frequently Asked Questions
How long does Blue Cross Blue Shield PA take in Georgia? Standard prior authorizations take 3-15 business days. Urgent requests are processed within 24-72 hours if delay could harm your health.
What if Cimzia is non-formulary on my plan? You can request a formulary exception with strong clinical justification. Document why formulary alternatives are inappropriate or contraindicated.
Can I request an expedited appeal? Yes, if your medical condition is urgent. Your provider must document that delay poses serious risk to your health or ability to regain function.
Does step therapy apply if I failed medications outside Georgia? Yes, documented failures from other states count toward step-therapy requirements. Provide prescription records and clinical notes from previous providers.
What happens if external review denies my appeal? The external review decision is binding on the insurer. Further disputes would require legal action, though this is rare.
How do I transfer from another specialty pharmacy? Contact your Blue Cross Blue Shield designated specialty pharmacy with your member ID, prescriber information, and current pharmacy details. They'll initiate the transfer process.
Can I use manufacturer copay cards with Blue Cross Blue Shield? This varies by plan. Some allow manufacturer assistance, while others (particularly government plans) prohibit it. Check with member services.
What if I'm pregnant and need Cimzia? Pregnancy may qualify as an exception to step-therapy requirements for certain indications. Cimzia has pregnancy safety data that other TNF inhibitors lack.
For complex coverage challenges, Counterforce Health specializes in helping patients and clinicians get prescription drugs approved by creating targeted appeals that address specific payer requirements and leverage appropriate clinical evidence.
Sources and Further Reading
- Anthem Georgia Cimzia Policy (PDF)
- Georgia Department of Insurance Consumer Services
- Availity Provider Portal
- UCB Cimzia Prescribing Information
- Georgia External Review Process
Disclaimer: This information is for educational purposes only and does not constitute medical or legal advice. Coverage policies vary by plan and change frequently. Always verify current requirements with your specific Blue Cross Blue Shield plan and consult healthcare providers for medical decisions. For assistance with complex appeals, consider consulting with patient advocacy organizations or legal professionals specializing in insurance matters.
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