How to Get Cerezyme (Imiglucerase) Covered by Cigna in Michigan: Complete Prior Authorization and Appeals Guide

Answer Box: Getting Cerezyme Covered by Cigna in Michigan

Eligibility: Cigna covers Cerezyme (imiglucerase) for confirmed Type 1 Gaucher disease with prior authorization through the medical benefit. No step therapy is required.

Fastest path: Have your specialist submit a PA request via CoverMyMeds or Cigna's provider portal with enzyme testing (β-glucocerebrosidase <15% normal), genetic confirmation, and clinical documentation. Standard review takes 5 business days; expedited review 24 hours.

First step today: Confirm your diagnosis documentation is complete and contact your hematologist or geneticist to initiate the PA process. Cerezyme must be filled through Accredo Specialty Pharmacy once approved.


Table of Contents

  1. Who Should Use This Guide
  2. Member & Plan Basics
  3. Clinical Criteria Requirements
  4. Coding and Billing Information
  5. Documentation Packet Essentials
  6. Submission Process
  7. Specialty Pharmacy Requirements
  8. After Submission: Tracking Your Request
  9. Appeals Process in Michigan
  10. Common Denial Reasons & Solutions
  11. FAQ

Who Should Use This Guide

This guide is designed for Michigan patients with Type 1 Gaucher disease and their healthcare providers who need Cerezyme (imiglucerase) covered by Cigna insurance. You'll benefit from this resource if you're:

  • Starting Cerezyme therapy for the first time
  • Transferring from another insurer or specialty pharmacy
  • Facing a prior authorization denial
  • Switching from another enzyme replacement therapy

Expected outcome: With complete documentation, most medically appropriate Cerezyme requests receive approval within 5 business days. If initially denied, Michigan's robust appeals process provides additional pathways to coverage.


Member & Plan Basics

Coverage Requirements

Requirement Details Verification
Active Coverage Current Cigna medical benefits Check member ID card or call member services
Plan Type Most commercial and Medicare Advantage plans cover Cerezyme Review Summary of Benefits
Prior Authorization Required for all Cerezyme requests Submit through medical benefit, not pharmacy
Deductible May apply based on plan design Contact Cigna at number on your card
Note: Cerezyme is always covered under the medical benefit due to IV infusion requirements, not the pharmacy benefit.

Clinical Criteria Requirements

Diagnosis Confirmation

Cigna requires documented Type 1 Gaucher disease with:

  • Enzyme deficiency: β-glucocerebrosidase activity <15% of normal range
  • Genetic testing: GBA1 gene mutation confirmation
  • Clinical manifestations: Evidence of organomegaly, cytopenia, or bone involvement
  • ICD-10 code: E75.22 (Gaucher disease)

No Step Therapy Requirements

Unlike some specialty medications, Cigna does not require step therapy for Cerezyme as first-line treatment for Type 1 Gaucher disease. This means you don't need to try and fail other therapies first.

Prescriber Requirements

  • Must be prescribed by a specialist experienced in Gaucher disease
  • Typically hematologist, geneticist, or metabolic disease specialist
  • Provider must document expertise in enzyme replacement therapy

Coding and Billing Information

Essential Billing Codes

Code Type Value Description
HCPCS J-Code J1786 Injection, imiglucerase, 10 units
NDC 58468-0312-01 400-unit vial (verify with supplier)
ICD-10 E75.22 Type 1 Gaucher disease
CPT 96365, 96366 IV infusion administration

Unit Calculations

  • Billing units: 1 unit of J1786 = 10 units of imiglucerase
  • Example: 70 kg patient at 15 units/kg every 2 weeks = 1,050 units total = 105 billing units of J1786
  • Vial requirements: 3 vials needed (rounded up from 2.6 vials)
  • JW modifier: Use for discarded drug when partial vials are wasted

Documentation Packet Essentials

Provider Note Requirements

Your specialist's documentation must include:

  1. Confirmed diagnosis with enzyme and genetic test results
  2. Current clinical status including organ sizes, blood counts, bone involvement
  3. Treatment goals and expected outcomes
  4. Dosing rationale based on patient weight and disease severity
  5. Administration plan including infusion site and frequency

Letter of Medical Necessity Components

A strong medical necessity letter should address:

  • Clinical presentation and symptom severity
  • Diagnostic test results with specific enzyme activity levels
  • Treatment rationale citing FDA labeling and clinical guidelines
  • Monitoring plan for treatment response and safety
  • Alternative therapy considerations and why Cerezyme is most appropriate

Required Attachments

  • Recent laboratory results (CBC, comprehensive metabolic panel)
  • Imaging studies (MRI for bone involvement, ultrasound for organomegaly)
  • Genetic testing report confirming GBA1 mutations
  • Previous treatment records if switching therapies

Submission Process

Electronic Submission (Preferred)

  1. CoverMyMeds platform: Most efficient option with real-time status updates
  2. Cigna provider portal: Direct submission through Cigna's system
  3. EHR integration: SureScripts electronic prior authorization

Traditional Submission

  • Fax: (855) 840-1678 for standard requests
  • Urgent requests: Call (800) 882-4462 for expedited review

Required Form Fields

Ensure all sections are complete to avoid processing delays:

  • Patient demographics and insurance information
  • Provider NPI and specialty designation
  • Detailed diagnosis with ICD-10 code
  • Requested dosing and frequency
  • Clinical justification narrative

Specialty Pharmacy Requirements

Accredo Enrollment Process

Once your PA is approved, Cerezyme must be filled through Accredo Specialty Pharmacy, Cigna's preferred provider:

  1. Prescription routing: Provider sends prescription directly to Accredo
  2. Patient enrollment: Accredo contacts patient to set up services
  3. Insurance verification: Accredo coordinates benefits and copay assistance
  4. Delivery scheduling: Home delivery or infusion center coordination

Contact Information

  • Accredo phone: (866) 759-1557
  • Prescription fax: (888) 302-1028
  • Patient portal: Available after enrollment

Transferring from Another Pharmacy

  • Requires new prescription (transfers aren't automatic)
  • Full clinical documentation must be resubmitted
  • Allow extra time to avoid treatment gaps

After Submission: Tracking Your Request

Timeline Expectations

Review Type Processing Time When to Use
Standard 5 business days Most requests
Expedited 24 hours Urgent medical situations
Peer-to-peer Additional 1-2 days Complex cases requiring discussion

Status Monitoring

  • Online portals: Check CoverMyMeds or Cigna provider portal
  • Phone follow-up: Call Cigna prior authorization team
  • Documentation: Record confirmation numbers and representative names

What to Record

Keep detailed notes including:

  • Submission date and method
  • Confirmation or reference numbers
  • Representative names and direct phone numbers
  • Any additional information requested

Appeals Process in Michigan

If your initial request is denied, Michigan provides strong patient protections through a structured appeals process.

Internal Appeals (First Step)

  • Timeline: Submit within 180 days of denial
  • Process: Request reconsideration with additional clinical evidence
  • Documentation: Include new studies, peer-reviewed literature, or specialist opinions

External Review (Independent)

Michigan's external review process is managed by the Department of Insurance and Financial Services (DIFS):

  • Timeline: 127 days after final internal denial to request external review
  • Process: Independent Review Organization evaluates medical necessity
  • Decision: Binding determination within 60 days (72 hours for expedited)
  • Contact: DIFS at (877) 999-6442

Expedited Appeals

For urgent situations where delay could harm your health:

  • Requires physician letter documenting urgency
  • 72-hour decision timeline
  • Available for both internal and external reviews

Common Denial Reasons & Solutions

Denial Reason Solution Strategy
Incomplete documentation Submit comprehensive enzyme testing, genetic results, and clinical notes
Non-specialist prescriber Transfer care to hematologist or geneticist
Dosing outside parameters Provide clinical justification based on patient-specific factors
Alternative therapy not tried Emphasize no step therapy requirement for Cerezyme
Medical necessity questioned Include FDA labeling, treatment guidelines, and outcomes data
From our advocates: We've seen cases where initial denials were overturned simply by resubmitting with complete genetic testing results and a detailed letter from a Gaucher disease specialist. The key is thorough documentation from the start—it saves time and reduces stress for families dealing with this rare condition.

Counterforce Health: Streamlining Your Appeals Process

Counterforce Health helps patients, clinicians, and specialty pharmacies turn insurance denials into targeted, evidence-backed appeals. The platform analyzes denial letters, plan policies, and clinical notes to identify the specific denial basis and draft point-by-point rebuttals aligned to each plan's requirements.

For Cerezyme appeals, Counterforce Health pulls the right citations—FDA labeling, peer-reviewed studies, and specialty guidelines—while ensuring all required clinical facts are properly documented. The system produces letters that meet procedural requirements and tracks deadlines, helping families navigate complex appeals while clinicians save time with streamlined templates.


FAQ

Q: How long does Cigna prior authorization take for Cerezyme in Michigan? A: Standard review takes up to 5 business days. Expedited review for urgent cases is completed within 24 hours.

Q: What if Cerezyme is non-formulary on my plan? A: You can request a formulary exception with clinical documentation showing medical necessity. The appeals process applies if initially denied.

Q: Can I request an expedited appeal in Michigan? A: Yes, both internal and external expedited appeals are available when delay could harm your health. Requires physician documentation of urgency.

Q: Does step therapy apply if I've used other ERTs outside Michigan? A: Document previous therapies and outcomes. Cigna doesn't require step therapy for Cerezyme, but prior treatment history strengthens your case.

Q: What's the difference between medical and pharmacy benefits for Cerezyme? A: Cerezyme is always covered under medical benefits due to IV infusion requirements. Never submit through pharmacy benefits.

Q: How do I find a Gaucher disease specialist in Michigan? A: Contact the National Gaucher Foundation or major medical centers like University of Michigan or Henry Ford Health System.

Q: What if I can't afford the copay? A: Sanofi offers patient assistance programs. Contact their CareConnectPSS program at (800) 745-4447 for eligibility information.

Q: Can I appeal to the state if Cigna denies coverage? A: Yes, Michigan's DIFS provides independent external review after internal appeals are exhausted. The decision is binding on your insurer.


Sources & Further Reading


Disclaimer: This information is for educational purposes and does not constitute medical advice. Always consult with your healthcare provider and insurance company for specific coverage decisions. Coverage policies and requirements may change. For the most current information, contact Cigna directly or visit their official website. If you need assistance with complex appeals, consider working with Counterforce Health to strengthen your case with evidence-backed documentation.

Powered by Counterforce Health—AI that turns drug denials into evidence-based appeals patients and clinicians can submit today.