How to Get Cabometyx (cabozantinib) Covered by Cigna in Washington: Complete Guide to Prior Authorization, Appeals, and Cost Assistance
Quick Answer: Cabometyx (cabozantinib) requires prior authorization from Cigna in Washington. Your oncologist submits documentation through CoverMyMeds or ExpressPAth with diagnosis, prior therapy failures, and medical necessity justification. Standard approval takes 72 hours; denials can be appealed through Cigna's internal process, then external review via Washington's Independent Review Organization. Contact Washington's Office of the Insurance Commissioner at 800-562-6900 for appeal assistance.
Table of Contents
- Coverage Requirements Overview
- Prior Authorization Process
- Cost Factors and Benefit Design
- Manufacturer Assistance Programs
- Specialty Pharmacy Coordination
- Appeals Process in Washington
- Common Denial Reasons and Solutions
- Annual Renewal Considerations
- Scripts for Key Conversations
- FAQ
Coverage Requirements Overview
Cabometyx (cabozantinib) is classified as a specialty tier medication under Cigna plans, requiring prior authorization for all FDA-approved indications including renal cell carcinoma, hepatocellular carcinoma, and radioactive iodine-refractory differentiated thyroid cancer.
Coverage at a Glance
Requirement | Details | Timeline | Source |
---|---|---|---|
Prior Authorization | Required for all indications | 72 hours standard, 24 hours expedited | Cigna PA Policy |
Specialty Tier | 20-33% coinsurance or $150-$500 copay | Varies by plan | Plan formulary documents |
Specialty Pharmacy | Accredo or Express Scripts only | 3-5 business days after approval | Provider coordination |
Step Therapy | May apply depending on diagnosis | Override available with documentation | Formulary Exception Process |
Prior Authorization Process
Your oncologist must initiate the prior authorization request with comprehensive clinical documentation.
Step-by-Step: Fastest Path to Approval
- Gather Required Documentation (Patient/Clinic)
- FDA-approved diagnosis with ICD-10 codes
- Complete treatment history with dates, dosages, outcomes
- Recent imaging or lab results
- Timeline: 1-2 days to compile
- Submit PA Request (Prescriber)
- Use CoverMyMeds or ExpressPAth portal
- Include medical necessity letter
- Attach all supporting clinical records
- Timeline: Same day submission
- Cigna Review Process (Cigna)
- Standard review: up to 72 hours
- Expedited review: 24 hours for urgent cases
- Notification sent to prescriber and patient
- Specialty Pharmacy Coordination (If Approved)
- Accredo contacts patient within 24-48 hours
- Verify insurance benefits and copay assistance
- Schedule medication shipment
- Timeline: 3-5 business days to delivery
Clinician Corner: Medical Necessity Documentation
Your oncologist's medical necessity letter should include:
- Specific diagnosis with staging information
- Prior therapy history including dates, dosages, duration, and reasons for discontinuation
- Clinical rationale for Cabometyx based on FDA labeling or NCCN guidelines
- Contraindications to preferred formulary alternatives
- Treatment goals and expected outcomes
- Monitoring plan including frequency and parameters
Tip: Include specific dates and quantifiable outcomes (e.g., "Progressive disease on CT scan dated MM/DD/YYYY showing 25% increase in target lesions") rather than general statements.
Cost Factors and Benefit Design
Understanding your plan's benefit structure helps predict and manage out-of-pocket costs.
What Drives Cabometyx Costs
Specialty Tier Placement: Cabometyx is typically placed on the highest formulary tier, resulting in:
- Coinsurance of 20-33% of drug cost
- Or fixed copays ranging from $150-$500 per month
- Application toward specialty deductible (often $500-$2,000 annually)
Benefit Investigation Checklist
When calling Cigna member services, ask for:
- Exact specialty tier copay or coinsurance percentage
- Annual specialty deductible amount and current status
- Out-of-pocket maximum and progress toward limit
- Coverage duration (typically 12 months)
- Required specialty pharmacy network
Manufacturer Assistance Programs
Exelixis offers comprehensive support through their EASE (Exelixis Access Services) program.
Commercial Insurance Patients
Co-Pay Card Program
- Eligible patients pay $0 per month
- Available only for commercial insurance (not Medicare, Medicaid, or other government plans)
- Annual and transaction limits apply
- Enroll at activatethecard.com/exelixis
Financial Need-Based Assistance
EASE Patient Assistance Program
- Free medication for qualifying uninsured or underinsured patients
- Financial need assessment required (specific income limits not publicly disclosed)
- Application through DocuSign or fax via healthcare provider
- Contact: EASE Program
Counterforce Health helps patients navigate these assistance programs alongside insurance appeals, ensuring you access all available support while pursuing coverage approval.
Specialty Pharmacy Coordination
Cabometyx must be dispensed through Cigna's designated specialty pharmacy network.
Accredo Coordination Process
- Initial Contact: Accredo calls within 24-48 hours of PA approval
- Benefit Verification: Confirms coverage details and patient responsibility
- Copay Assistance: Enrolls eligible patients in manufacturer programs
- Shipment Scheduling: Coordinates delivery timing with patient preferences
- Ongoing Support: Provides refill reminders and clinical monitoring coordination
Note: Ensure your prescription specifies "Cabometyx tablets" rather than generic cabozantinib capsules, as they are not interchangeable formulations.
Appeals Process in Washington
Washington state provides robust appeal rights through the Office of the Insurance Commissioner (OIC).
Internal Appeals Timeline
Appeal Level | Decision Timeframe | Submission Method |
---|---|---|
First Level Internal | 14-30 days (pre-service), 14-60 days (post-service) | Cigna member portal or written request |
Second Level Internal | 14-30 days (pre-service), 14-60 days (post-service) | Follow first-level instructions |
Expedited (Urgent) | 72 hours or less | Phone or written with urgency documentation |
External Review Rights
After completing Cigna's internal appeals, Washington residents can request independent external review:
- Timeline: 15-20 days for standard cases, 72 hours for urgent situations
- Process: Submit request to OIC or directly to Cigna
- IRO Assignment: Washington OIC assigns Independent Review Organization
- Decision: Binding on Cigna if overturned
- Cost: No charge to patient
Contact Washington OIC: 800-562-6900 for appeal assistance
Appeals Playbook for Cigna in Washington
- File Internal Appeal (Within 180 days of denial)
- Submit additional clinical evidence
- Request peer-to-peer review if available
- Include updated treatment response data
- Request External Review (After final internal denial)
- Contact OIC at 800-562-6900
- Submit within 180 days of final internal denial
- Provide 5 business days for additional documentation
- Escalate to OIC Complaint (Parallel process)
- File separate complaint for unfair claim practices
- Does not affect appeals timeline
- Additional consumer protection avenue
Common Denial Reasons and Solutions
Denial Reason | Documentation to Include | Appeal Strategy |
---|---|---|
"Not medically necessary" | FDA labeling, NCCN guidelines, peer-reviewed studies | Emphasize evidence-based standard of care |
Wrong formulation | Prescription specifying tablets, clinical rationale | Highlight tablet-specific FDA approval |
Insufficient prior therapy | Detailed treatment history with dates and outcomes | Document specific failures or intolerances |
Off-label use | Published studies, specialty guidelines, drug compendia | Cite recognized medical literature |
Drug interactions | Medication reconciliation, management plan | Show interaction monitoring and mitigation |
From Our Advocates
"We've seen Washington patients successfully overturn Cabometyx denials by providing comprehensive imaging progression data alongside detailed prior therapy timelines. The key is quantifying disease progression with specific measurements and dates, rather than general statements about treatment failure. Washington's external review process has been particularly effective for oncology appeals when robust clinical evidence is presented."
Annual Renewal Considerations
Plan changes can affect Cabometyx coverage each plan year.
Renewal Checklist
- Formulary Status: Verify Cabometyx remains covered
- Tier Placement: Check for any tier changes affecting cost
- PA Requirements: Confirm continued prior authorization needs
- Specialty Pharmacy: Ensure network pharmacy remains in-network
- Benefit Limits: Review annual maximums and deductibles
Tip: Submit renewal PA requests 30-60 days before current authorization expires to avoid treatment interruptions.
Scripts for Key Conversations
Calling Cigna Member Services
"I need to verify coverage for Cabometyx tablets for my cancer treatment. Can you tell me the exact copay amount, which specialty pharmacy I must use, and confirm that prior authorization has been approved? I also need to know my current progress toward my out-of-pocket maximum."
Requesting Peer-to-Peer Review
"We're requesting a peer-to-peer review for our Cabometyx prior authorization denial. The patient has advanced renal cell carcinoma with documented progression on first-line therapy. We have comprehensive imaging and treatment history available for clinical discussion with your medical director."
Contacting Washington OIC
"I need assistance with a Cigna denial for Cabometyx, a cancer medication. I've completed their internal appeals process and want to request external review through an Independent Review Organization. Can you guide me through the process and timeline?"
FAQ
How long does Cigna prior authorization take for Cabometyx in Washington? Standard review takes up to 72 hours; expedited review for urgent cases is completed within 24 hours once all documentation is received.
What if Cabometyx is non-formulary on my Cigna plan? You can request a formulary exception with clinical justification showing medical necessity and lack of suitable formulary alternatives. The process follows the same PA timeline.
Can I request expedited appeal in Washington? Yes, both internal appeals and external reviews can be expedited if delay would jeopardize your health. Contact Cigna or the OIC to request urgent processing.
Does step therapy apply if I've tried treatments outside Washington? Treatment history from other states counts toward step therapy requirements. Provide comprehensive documentation of all prior therapies regardless of location.
What happens if both internal and external appeals are denied? You may pursue legal action through Washington courts, though this is rare. Consider consulting with a healthcare attorney who specializes in insurance disputes.
How do I know if my plan is eligible for Washington external review? Fully-insured plans purchased in Washington are eligible. Self-funded employer plans may have different rules. The OIC can verify your plan's appeal rights.
Can I continue treatment while appealing? For urgent medical needs, you may be able to get temporary coverage during the appeal process. Discuss continuity of care options with your oncologist and Cigna.
What if I can't afford the specialty tier copay? Commercial insurance patients may qualify for the Exelixis copay card (reducing cost to $0). Uninsured patients may qualify for free medication through the EASE patient assistance program.
This guide provides general information about insurance appeals and is not medical advice. Always consult with your healthcare provider about treatment decisions and contact the Washington State Office of the Insurance Commissioner at 800-562-6900 for personalized assistance with appeals.
For complex prior authorization challenges, Counterforce Health specializes in turning insurance denials into successful appeals by analyzing payer policies and crafting evidence-backed rebuttals tailored to each plan's specific requirements.
Sources & Further Reading
- Cigna Cabometyx Prior Authorization Policy (PDF)
- Washington State Appeals Guide (PDF)
- Cigna Formulary Exception Process
- Exelixis EASE Patient Support Program
- Washington Office of the Insurance Commissioner Appeals
- Cabometyx Co-Pay Card Enrollment
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