How to Get Bavencio (Avelumab) Covered by Humana in New York: Prior Authorization, Appeals & Cost-Saving Strategies

Quick Answer: Getting Bavencio Covered by Humana in New York

Bavencio (avelumab) requires prior authorization for all Humana plans in New York. Your oncologist must submit documentation proving you have FDA-approved metastatic Merkel cell carcinoma or maintenance urothelial carcinoma through Humana's provider portal. If denied, you have 60-65 days to appeal internally, then can request New York's external review through the Department of Financial Services within 4 months. Start today: Call the number on your Humana card to verify your formulary tier and get the current PA form.

Table of Contents

  1. What Drives Your Bavencio Costs with Humana
  2. Investigating Your Benefits: Key Questions to Ask
  3. Financial Assistance Options
  4. Requesting Formulary Tier Exceptions
  5. Specialty Pharmacy Coordination
  6. Appeals Process for Cost-Related Denials
  7. Annual Renewal Planning
  8. Conversation Scripts

What Drives Your Bavencio Costs with Humana

Understanding Humana's benefit design helps you navigate coverage and costs effectively. Bavencio typically sits on specialty tiers with higher cost-sharing than standard medications.

Coverage Requirements at a Glance

Requirement What It Means Where to Find It
Prior Authorization Required for all Humana plans Humana PA List 2025
Formulary Tier Specialty tier (higher copays) Your plan's drug formulary
Step Therapy Generally not required for FDA indications Plan-specific policy
Site of Care In-network infusion centers only Provider directory
Diagnosis Codes Must match FDA-approved indications ICD-10 codes in medical records

Key Cost Factors

Formulary placement determines your out-of-pocket costs. Specialty tiers typically require 25-33% coinsurance rather than flat copays. Prior authorization approval is mandatory—without it, you'll pay full price (often $10,000+ per infusion).

Network requirements affect costs significantly. Both your prescribing oncologist and the infusion center must be in Humana's network. Out-of-network administration requires separate authorization and higher cost-sharing.

Investigating Your Benefits: Key Questions to Ask

Before starting treatment, gather specific information about your Humana coverage.

Essential Information to Record

Call Humana member services using the number on your insurance card and ask:

  1. "What tier is Bavencio on my specific plan's formulary?"
  2. "What's my specialty drug coinsurance percentage?"
  3. "Do you require CenterWell Specialty Pharmacy for dispensing?"
  4. "What's my annual out-of-pocket maximum for specialty drugs?"
  5. "Are there any site-of-care restrictions for infusion therapy?"

Document the representative's name, reference number, and date. This information becomes crucial if you need to appeal later.

Medicare vs. Commercial Coverage Differences

Medicare Advantage members have federal appeal rights with specific timelines. Commercial Humana members follow different procedures but still have New York state appeal protections.

Financial Assistance Options

Multiple programs can reduce your Bavencio costs, but eligibility varies by insurance type.

Manufacturer Copay Assistance

CoverOne Program (EMD Serono/Pfizer) offers significant savings for eligible patients:

  • Commercial insurance patients: Pay as little as $0 per treatment
  • Maximum annual benefit: $30,000 per year
  • Medicare exclusion: Government-insured patients (Medicare, Medicaid) are not eligible
Note: Medicare beneficiaries cannot use manufacturer copay cards due to federal anti-kickback regulations.

Alternative Financial Support

For Medicare patients, explore these options:

  • HealthWell Foundation: Operates a Renal Cell Carcinoma Medicare Access Fund for eligible conditions
  • Patient advocate organizations: Many cancer societies offer emergency financial assistance
  • Hospital financial aid: Most infusion centers have charity care programs

Foundation Grants and State Programs

New York residents may qualify for additional assistance through state-funded programs or cancer-specific foundations. Contact Community Health Advocates at 888-614-5400 for free counseling on financial assistance options.

Requesting Formulary Tier Exceptions

If Bavencio is placed on a high-cost tier or marked non-formulary, you can request an exception.

When to Request Tier Exceptions

Consider requesting a tier exception if:

  • Bavencio is non-formulary on your plan
  • Lower-tier alternatives have failed or caused adverse effects
  • Your copay exceeds $500 per treatment

Required Documentation

Your oncologist must provide a supporting statement demonstrating that:

  1. All covered alternatives would be less effective or cause adverse effects
  2. Bavencio is medically necessary for your specific condition
  3. Your diagnosis meets FDA-approved indications

Timeline and Process

Humana must decide on exception requests within 72 hours of receiving your prescriber's supporting statement. For urgent situations, request an expedited review for faster processing.

Specialty Pharmacy Coordination

Bavencio dispensing involves specific routing requirements that affect both coverage and costs.

Network Requirements

Dual network compliance is essential:

  • Your prescribing oncologist must be in-network
  • The infusion administration site must be in-network
  • Both requirements must be met for full coverage

Approved Administration Sites

Bavencio can be administered at:

  • Hospital outpatient infusion centers
  • Oncology clinics with infusion capabilities
  • Ambulatory surgery centers (ASCs)
  • Home infusion (with additional prior authorization)

Some Humana plans require specialty drugs be dispensed through CenterWell Specialty Pharmacy. Verify this requirement when confirming coverage to avoid unexpected costs.

New York provides robust appeal rights for insurance denials, including cost-related issues.

Humana Internal Appeals

Medicare Advantage/Part D timeline:

  1. Redetermination (Level 1): File within 60-65 days of denial
  2. Reconsideration (Level 2): Independent review within 60 days
  3. Decision timeframes: 7 days standard, 72 hours expedited

Commercial insurance: Follow Humana's internal appeal process first, typically 30-60 days for decisions.

New York External Review

After exhausting Humana's internal appeals, New York residents can request external review through the Department of Financial Services:

  • Filing deadline: 4 months after final internal denial
  • Decision timeline: Standard review varies; expedited decisions within 72 hours (24 hours for urgent drug denials)
  • Cost: Maximum $25 filing fee (waived for financial hardship or Medicaid enrollees)
  • Binding decision: If approved, Humana must cover the service and refund the filing fee

Required Appeal Documentation

Include these documents with your appeal:

  • Complete denial letter from Humana
  • Medical records supporting your diagnosis
  • Documentation of failed alternative treatments
  • Peer-reviewed literature supporting Bavencio's necessity
  • Your physician's detailed medical necessity letter

Annual Renewal Planning

Formulary changes can significantly impact your costs each year.

What Changes Annually

Humana may modify:

  • Formulary tier placement
  • Prior authorization requirements
  • Preferred specialty pharmacy networks
  • Cost-sharing amounts

Notification Requirements

Humana must notify affected members at least 30 days before formulary changes take effect. However, proactive planning prevents treatment interruptions.

Renewal Action Steps

By November each year:

  1. Review your plan's new formulary for the upcoming year
  2. Compare Bavencio's tier placement and requirements
  3. Calculate projected annual costs based on new cost-sharing
  4. Consider switching plans during Open Enrollment if costs increase significantly

If Bavencio becomes non-formulary: Request a formulary exception before January 1st to maintain coverage continuity.

Conversation Scripts

Use these templates when contacting Humana, your pharmacy, or healthcare providers.

Calling Humana Member Services

"Hi, I'm calling to verify coverage for Bavencio, spelled B-A-V-E-N-C-I-O, for my [Medicare Advantage/commercial] plan. I need to know: What tier is it on my formulary? What's my specialty drug coinsurance? Do you require prior authorization? And do I need to use CenterWell Specialty Pharmacy?"

Requesting Expedited Appeals

"I need to request an expedited appeal for Bavencio denial. My oncologist states that delaying treatment could seriously jeopardize my health. Can you process this as urgent and provide the expedited timeline?"

Pharmacy Coordination Call

"I'm starting Bavencio infusions and need to coordinate with my Humana coverage. Can you verify you're in-network for my plan and confirm the prior authorization is active before my first treatment date?"

From our advocates: We've seen many New York patients successfully overturn Bavencio denials by including comprehensive medical records and peer-reviewed literature in their appeals. The key is demonstrating that Bavencio specifically addresses your cancer type better than alternatives. While outcomes vary, thorough documentation significantly improves approval chances.


Getting Expert Help

Counterforce Health specializes in turning insurance denials into targeted, evidence-backed appeals. Their platform analyzes denial letters and plan policies to draft point-by-point rebuttals aligned with your insurer's specific requirements, incorporating FDA labeling, peer-reviewed studies, and clinical documentation needed for Bavencio approvals.

For free assistance with Humana appeals in New York, contact Community Health Advocates at 888-614-5400. They provide counseling on insurance denials and can help you navigate both Humana's internal process and New York's external review system.

Sources & Further Reading


Disclaimer: This information is for educational purposes only and does not constitute medical or legal advice. Insurance policies and coverage decisions vary by plan and individual circumstances. Always consult your healthcare provider for medical decisions and contact your insurance company directly to verify current coverage details. For personalized assistance with insurance appeals in New York, consider consulting with a qualified patient advocate or attorney specializing in healthcare coverage.

Powered by Counterforce Health—AI that turns drug denials into evidence-based appeals patients and clinicians can submit today.