How Long Does It Take to Get Jynarque (tolvaptan) Approved by Aetna (CVS Health) in Michigan? Timeline & Appeal Process

Answer Box: Getting Jynarque (tolvaptan) Covered by Aetna (CVS Health) in Michigan

Aetna (CVS Health) requires prior authorization for Jynarque (tolvaptan) in Michigan, processed through CVS Specialty Pharmacy. Standard approval takes up to 9 calendar days under Michigan law, with urgent requests decided within 72 hours. The process involves REMS program enrollment, baseline liver function tests, and documentation of rapidly progressing ADPKD.

First step today: Have your nephrologist initiate REMS enrollment at www.JYNARQUErems.com while gathering baseline liver tests (ALT, AST, bilirubin) and ADPKD progression documentation.

Table of Contents

What Affects Approval Timing

Several factors influence how quickly Aetna (CVS Health) approves Jynarque (tolvaptan) in Michigan:

Benefit Type: Specialty medications like Jynarque require prior authorization and coordination with CVS Specialty Pharmacy, adding processing steps compared to standard formulary drugs.

REMS Compliance: Jynarque is only available through the Tolvaptan for ADPKD Shared System REMS, requiring prescriber certification, patient enrollment, and baseline liver function tests before any approval consideration.

Documentation Completeness: Missing elements like baseline liver tests, ADPKD progression evidence, or incomplete REMS enrollment forms trigger additional information requests that can delay approval by days or weeks.

Clinical Complexity: Rapid progression documentation often requires Mayo classification criteria, eGFR decline thresholds, and nephrology consultation records that take time to compile.

Pre-Submission Preparation (0-2 Days)

REMS Enrollment Requirements

Before submitting any prior authorization, complete these mandatory steps:

Prescriber Certification (Day 0):

  • Complete training at www.JYNARQUErems.com
  • Submit Knowledge Assessment and Prescriber Enrollment Form
  • Fax: 1-866-750-6820

Patient Enrollment (Day 1-2):

  • Obtain baseline liver function tests: ALT, AST, total bilirubin
  • Complete Patient Enrollment Form with prescriber and patient signatures
  • Patient reviews Patient Guide and commits to monitoring schedule

Documentation Checklist

Gather these documents before submission:

  • REMS enrollment confirmation for prescriber and patient
  • Baseline liver function panel (ALT, AST, bilirubin)
  • ADPKD diagnosis confirmation with ICD-10 code
  • Evidence of rapid progression (Mayo classification, eGFR decline data)
  • Prior therapy trials and outcomes
  • Prescriber's medical necessity letter
  • Patient demographics and Aetna member ID

Submission to Initial Review (1-9 Days)

Michigan State Requirements

Under Michigan Public Act 60 of 2023, Aetna must decide prior authorization requests within:

  • 9 calendar days for non-urgent requests
  • 72 hours for urgent requests (auto-approved if deadline missed)

Submission Methods

CVS Specialty Pharmacy (Primary Route):

  • Phone: 800-237-2767
  • Portal: specialty.cvs.com
  • Fax: 1-888-267-3277

Aetna Provider Portal:

What Reviewers Check First:

  1. REMS enrollment verification
  2. Baseline liver function tests
  3. ADPKD diagnosis and progression evidence
  4. Prior therapy documentation
  5. Prescriber certification status

Additional Information Requests (1-7 Days)

If Aetna requests additional information, respond within 15 days to avoid denial. Common requests include:

Clinical Documentation:

  • Detailed progression markers (kidney volume, eGFR decline rates)
  • Nephrology consultation notes
  • Prior medication trial records with specific outcomes

REMS Verification:

  • Updated liver function tests if baseline results are older than 30 days
  • Confirmation of patient counseling completion
  • Pharmacy enrollment verification
Tip: Submit complete documentation upfront to avoid delays. Incomplete submissions often trigger automatic requests for additional information.

Decision Window & Outcomes

Typical Approval Scenarios

Full Approval (60-70% of cases):

  • Coverage approved for specified quantity and duration
  • Requires ongoing REMS compliance and liver monitoring
  • Dispensing limited to 15-30 day supplies through specialty pharmacy

Conditional Approval:

  • Coverage approved with specific monitoring requirements
  • May include quantity limits or step therapy completion

Denial: Common reasons include incomplete REMS enrollment, insufficient progression documentation, or missing baseline tests.

Reading Approval Letters

Approved requests specify:

  • Covered quantity per fill (typically 15-30 days)
  • Duration of approval (often 12 months)
  • Required monitoring schedule
  • Pharmacy restrictions (specialty only)

If Denied: Michigan Appeal Process

Internal Appeals (First Level)

File within 15 days of denial notice:

  • Submit appeal through Aetna member portal or call 1-800-872-3862
  • Include all original documentation plus additional supporting evidence
  • Decision timeline: 30 days for standard, 72 hours for expedited

Michigan External Review

After exhausting internal appeals, file with Michigan DIFS within 127 days:

Standard External Review:

  • Timeline: Up to 60 days
  • Submit FIS 0018 External Review Form
  • Decision is binding on Aetna

Expedited External Review:

  • Timeline: 72 hours
  • Requires physician letter certifying urgency
  • For cases where delay jeopardizes health

Contact DIFS: 877-999-6442 for assistance with forms and process.

Renewal Cycles

Jynarque approvals typically require renewal every 12 months. Renewal requirements include:

  • Updated liver function tests
  • Continued REMS compliance
  • Evidence of therapeutic benefit or stable disease progression
  • Prescriber attestation of ongoing medical necessity

Renewal Timeline: Submit 30-60 days before expiration to avoid gaps in coverage.

Timeline Visual & Milestones

Milestone Timeline Key Actions
REMS Enrollment Day 0-2 Prescriber certification, patient enrollment, baseline labs
PA Submission Day 3 Submit complete documentation to CVS Specialty
Initial Review Day 4-12 Aetna reviews REMS compliance and medical necessity
Additional Info Day 13-19 Respond to any requests within 15 days
Final Decision Day 20-30 Approval, denial, or conditional approval issued
Appeal (if needed) Day 31-45 Internal appeal submission and review
External Review Day 46-105 Michigan DIFS external review if internal appeal denied

Time-Saving Tips

Use Electronic Portals: Submit through Aetna provider portal or CVS Specialty online systems when available for faster processing.

Bundle Evidence: Include all required documentation in initial submission rather than submitting piecemeal.

Direct Specialty Routing: Contact CVS Specialty directly rather than general Aetna lines for specialty drug requests.

Maintain REMS Compliance: Keep prescriber and patient REMS status current to avoid delays during renewal periods.

Track Deadlines: Use calendar reminders for renewal submissions, appeal deadlines, and required monitoring.

Common Denial Reasons & Fixes

Denial Reason How to Overturn
Incomplete REMS enrollment Submit proof of completed prescriber certification and patient enrollment from JYNARQUErems.com
Missing baseline liver tests Provide ALT, AST, and total bilirubin results dated within 30 days of request
Insufficient progression evidence Include Mayo classification, eGFR decline data, and nephrology consultation notes
Step therapy not completed Document contraindications or failures of required first-line therapies
Non-formulary status Request formulary exception with medical necessity justification

FAQ

How long does Aetna (CVS Health) PA take in Michigan? Up to 9 calendar days for standard requests, 72 hours for urgent requests under Michigan law.

What if Jynarque is non-formulary on my plan? Request a formulary exception through the prior authorization process with medical necessity documentation.

Can I request an expedited appeal? Yes, if delay would jeopardize your health. Requires physician letter certifying urgency.

Does step therapy apply if I've tried medications outside Michigan? Yes, document all prior therapies regardless of where they were tried, including specific outcomes and reasons for discontinuation.

What happens if I miss REMS monitoring requirements? Treatment must be suspended until monitoring is completed and results reviewed.

How much does Jynarque cost without insurance? Cash prices commonly reach ~$16,000 per month for dose-packs, making insurance coverage essential for most patients.


At Counterforce Health, we help patients and clinicians navigate complex prior authorization processes like Jynarque approvals. Our platform analyzes denial letters, identifies specific appeal strategies, and drafts evidence-backed responses aligned to payer policies. When facing insurance denials for specialty medications, having targeted, well-documented appeals can significantly improve approval rates and reduce the time patients wait for essential treatments.

From our advocates: We've seen Jynarque approvals accelerate when prescribers submit complete REMS documentation alongside detailed progression evidence in the initial request. One common delay occurs when baseline liver tests are older than 30 days at submission—always ensure fresh labs are included to avoid automatic requests for additional information.

Sources & Further Reading


Disclaimer: This information is for educational purposes only and does not constitute medical or legal advice. Always consult with your healthcare provider and insurance plan for specific coverage decisions. Prior authorization requirements and timelines may vary based on individual circumstances and plan details.

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