How Long Does It Take to Get Elevidys Approved by Cigna in Texas? Complete Timeline & Requirements

Answer Box: Getting Elevidys Approved by Cigna in Texas

Timeline: 5-15 business days for standard prior authorization once complete documentation is submitted. Expedited reviews take 72 hours for urgent cases.

Fastest path to approval:

  1. Confirm genetic DMD diagnosis and anti-AAVrh74 antibody titer ≤1:400
  2. Submit complete PA request via Cigna's online portal with all required clinical documentation
  3. Schedule treatment at an approved Texas Center of Excellence

Start today: Contact your DMD specialist to gather genetic test results and begin the prior authorization process at least 30 days before planned treatment.


Table of Contents

  1. What Affects Elevidys Approval Timing
  2. Pre-Submission Preparation (0-2 days)
  3. Submission to Initial Review (1-5 days)
  4. Additional Information Requests (1-7 days)
  5. Decision Window & Outcomes
  6. If Denied: Texas Appeal Process
  7. Timeline Visual & Milestones
  8. Time-Saving Tips
  9. Coverage Requirements at a Glance
  10. Common Denial Reasons & Solutions
  11. FAQ

What Affects Elevidys Approval Timing

Several factors influence how quickly Cigna approves Elevidys (delandistrogene moxeparvovec-rokl) for Duchenne muscular dystrophy in Texas:

Documentation completeness is the biggest factor. Cigna requires specific genetic confirmation, anti-AAV antibody testing, and clinical documentation. Missing any required element triggers additional information requests that can add 7-14 days to the process.

Plan type matters. Texas Department of Insurance-regulated plans follow Texas-specific prior authorization timelines, while ERISA self-funded employer plans follow federal guidelines. Check your insurance card for a DOI logo to confirm state regulation.

Center of Excellence requirements add coordination time. Elevidys must be administered at approved facilities, and Cigna must verify network status and treatment protocols with the chosen center.

Urgency level affects review speed. Standard reviews take 5-15 business days, but expedited reviews for urgent cases are completed within 72 hours.


Pre-Submission Preparation (0-2 days)

Essential Documentation Checklist

Before submitting your prior authorization request, gather these required documents:

Clinical Requirements:

  • Genetic test report confirming DMD gene mutation (no deletions in exon 8 and/or 9)
  • Anti-AAVrh74 antibody titer results showing ≤1:400
  • Current clinical notes documenting disease progression
  • Baseline laboratory values (liver function, platelets, troponin-I)
  • Corticosteroid treatment history (stable dosing for 3+ months or medical contraindication documentation)

Administrative Requirements:

Tip: Start gathering documents 30 days before your planned treatment date to avoid delays.

Submission to Initial Review (1-5 days)

How to Submit Your Request

Online Portal (Fastest): Submit through Cigna's provider portal for fastest processing. Electronic submissions typically receive acknowledgment within 24-48 hours.

Fax Submission: Use Cigna's designated prior authorization fax number (verify current number through the portal or customer service).

What Reviewers Check First

Cigna's initial review focuses on:

  1. Eligibility verification - Patient age (4+), DMD diagnosis confirmation
  2. Safety criteria - Anti-AAV antibody levels, absence of active infection
  3. Center approval - Verification that chosen facility is an approved Center of Excellence
  4. Documentation completeness - All required forms and clinical data present

Texas regulations require Cigna to make standard prior authorization decisions within 5-10 business days after receiving complete information.


Additional Information Requests (1-7 days)

If Cigna requests additional information, you have specific timeframes to respond:

Standard Requests: Cigna must make a decision within 48 hours of receiving requested information.

Common Information Requests:

  • Updated genetic testing reports
  • Recent cardiac or pulmonary function tests
  • Detailed corticosteroid treatment timeline
  • Center of Excellence treatment protocol confirmation
Note: Incomplete responses reset the review clock, so provide all requested documentation in a single submission.

Decision Window & Outcomes

Typical Approval Timeline

Standard Review: 5-15 business days from complete submission Expedited Review: 72 hours for urgent cases Express Scripts Review: 2 days upon receipt of complete information

Reading Your Approval Letter

Approved requests will specify:

  • Authorized treatment dates
  • Approved Center of Excellence
  • Any special conditions or monitoring requirements
  • Quantity limits (typically one lifetime dose)

If Denied: Texas Appeal Process

Internal Appeal Process

First-Level Internal Appeal:

  • Deadline: 180 days from denial notice
  • Timeline: Cigna must respond within 30 days for non-urgent cases
  • Requirements: Submit written appeal with supporting clinical documentation

External Review Through Texas IRO

If your internal appeal is denied, Texas law provides Independent Review Organization (IRO) external review:

Filing Deadline: 4 months from final internal denial Review Timeline: 15 working days for standard cases, 72 hours for urgent Cost: Free to patients (insurer pays IRO fees) Decision: Binding on Cigna if overturned

Important: Texas external review applies only to state-regulated plans. ERISA self-funded employer plans follow federal appeal processes.

When to Request Expedited Appeals

Request expedited review if:

  • Treatment delay would jeopardize health
  • Disease progression is rapid
  • Patient meets urgent medical necessity criteria

Contact the Texas Department of Insurance Consumer Help Line at 1-800-252-3439 for assistance with the appeal process.


Timeline Visual & Milestones

Milestone Standard Timeline Expedited Timeline Key Actions
Pre-submission prep 1-2 days Same Gather all required documentation
Submit PA request 1 day Same Use online portal for fastest processing
Initial review 5-10 business days 72 hours Cigna reviews eligibility and safety criteria
Additional info (if needed) 48 hours after receipt 24 hours Respond promptly with complete documentation
Final decision 5-15 business days total 72 hours total Approval or denial with appeal rights
Internal appeal (if denied) 30 days 72 hours Submit with additional clinical evidence
External IRO review 15 working days 72 hours Independent medical review

Time-Saving Tips

Portal Usage Best Practices

  • Register for Cigna's online portal before starting the PA process
  • Upload all documents in a single submission to avoid delays
  • Use portal messaging to track status and communicate with reviewers

Bundled Evidence Strategy

Package your submission with:

  • Complete genetic and laboratory reports
  • Comprehensive medical necessity letter citing FDA labeling and DMD treatment guidelines
  • Center of Excellence confirmation letter

Direct Specialty Routing

Work directly with Cigna's specialty pharmacy team through Accredo for gene therapy-specific expertise and faster processing.


Coverage Requirements at a Glance

Requirement What It Means Where to Find It Source
Prior Authorization PA required for all Elevidys requests Cigna formulary Cigna Coverage Policy
Genetic Confirmation DMD gene mutation documented, no exon 8/9 deletions Genetic test report FDA Label
Anti-AAV Antibodies Titer ≤1:400 required Laboratory results Cigna Policy
Age Requirement 4+ years (ambulatory or non-ambulatory) Medical records Texas Medicaid Update
Center of Excellence Must use approved facility Texas COE list Payer Networks
One-Time Treatment Single lifetime dose authorized Prior authorization Cigna Policy

Common Denial Reasons & Solutions

Denial Reason How to Overturn Required Documentation
Missing genetic confirmation Submit complete genetic test report DMD gene analysis showing pathogenic mutation
Anti-AAV antibodies too high Retest if levels may have changed Laboratory report with titer ≤1:400
Not medically necessary Provide comprehensive clinical rationale Medical necessity letter citing FDA label and guidelines
Center not approved Switch to approved COE Confirmation from approved Texas facility
Incomplete safety monitoring plan Submit detailed monitoring protocol Hepatic monitoring and corticosteroid plan

FAQ

How long does Cigna prior authorization take for Elevidys in Texas? Standard reviews take 5-15 business days from complete submission. Expedited reviews for urgent cases are completed within 72 hours.

What if Elevidys is not on Cigna's formulary? Elevidys requires prior authorization regardless of formulary status. Submit a formulary exception request with your PA application if needed.

Can I request an expedited appeal in Texas? Yes, both internal appeals and external IRO reviews can be expedited if treatment delay would jeopardize your health.

Does step therapy apply to Elevidys? Gene therapy typically bypasses step therapy requirements due to its unique mechanism and one-time administration.

What Texas Centers of Excellence can administer Elevidys? Six approved facilities include Memorial Hermann-Texas Medical Center, Children's Medical Center of Dallas, and Cook Children's Medical Center. Verify network status with Cigna.

How much does Elevidys cost without insurance? The list price is approximately $3.2 million for the one-time dose, making insurance coverage essential.


How Counterforce Health Can Help

Counterforce Health specializes in turning insurance denials into successful appeals for complex specialty medications like Elevidys. Our platform analyzes denial letters, identifies the specific basis for rejection, and crafts evidence-backed appeals that address each payer's unique requirements. For families facing Cigna denials in Texas, we help navigate the state's appeal process while ensuring all clinical evidence and procedural requirements are properly addressed.

Learn more about our coverage advocacy services at www.counterforcehealth.org.


Sources & Further Reading


Disclaimer: This information is for educational purposes only and does not constitute medical or legal advice. Coverage policies and appeal procedures may vary by plan and change over time. Always consult your healthcare provider for medical decisions and verify current requirements with Cigna and the Texas Department of Insurance for the most up-to-date information.

Powered by Counterforce Health—AI that turns drug denials into evidence-based appeals patients and clinicians can submit today.