Getting Evrysdi (Risdiplam) Covered by Aetna CVS Health in Washington: Prior Authorization, Appeals, and Cost Strategies
Answer Box: Fast Track to Evrysdi Coverage
To get Evrysdi (risdiplam) covered by Aetna CVS Health in Washington: Your doctor must submit a prior authorization with genetic testing confirmation, weight-based dosing calculations, and documentation of spinal muscular atrophy diagnosis. Evrysdi requires specialty pharmacy dispensing through CVS Specialty. If denied, you have 60 days for internal appeals, then 180 days for Washington's external review process. Commercial insurance patients may qualify for Genentech's copay assistance program. Start by having your provider complete Aetna's Medical Exception/Prior Authorization form today.
Table of Contents
- Understanding Evrysdi Coverage Requirements
- Prior Authorization Process
- Common Denial Reasons and Solutions
- Appeals Process in Washington
- Specialty Pharmacy Coordination
- Cost Management Strategies
- When to Escalate
- FAQ
Understanding Evrysdi Coverage Requirements
Aetna CVS Health classifies Evrysdi (risdiplam) as a Tier 4 specialty medication requiring prior authorization and dispensing through CVS Specialty Pharmacy. The medication treats spinal muscular atrophy (SMA) in pediatric and adult patients, with weight-based dosing administered orally at home.
Coverage at a Glance
| Requirement | Details | Where to Find |
|---|---|---|
| Prior Authorization | Required | Aetna formulary documents |
| Specialty Pharmacy | CVS Specialty only | Plan drug guide |
| Tier Level | Tier 4 (highest copay) | Member portal |
| Age Restrictions | None (FDA-approved for all ages) | FDA labeling |
| Diagnosis Codes | G12.0, G12.1, G12.9 (SMA types) | Provider documentation |
| Appeal Deadline | 60 days (internal), 180 days (external) | Washington OIC guidelines |
Note: Evrysdi must be dispensed as a constituted liquid solution, never as powder. The specialty pharmacy handles this preparation and ships directly to patients.
Prior Authorization Process
Step-by-Step: Fastest Path to Approval
- Genetic Testing Confirmation (Provider)
- Submit SMN1 gene deletion/mutation documentation
- Include SMN2 copy number if available
- Timeline: Results typically available within 1-2 weeks
- Clinical Documentation (Provider)
- Complete Aetna's Medical Exception/Prior Authorization form
- Include baseline motor function assessments
- Document current weight for dosing calculations
- Expected processing: 72 hours for standard, 24 hours for expedited
- Prior Therapy Documentation (Provider)
- List any previous SMA treatments (Spinraza, Zolgensma)
- Document outcomes, tolerability, or contraindications
- Include rationale for Evrysdi selection
- Submission (Provider)
- Fax completed forms to number on authorization form
- Call provider services for urgent cases
- Online portal submission available
- Follow-Up (Patient/Provider)
- Track authorization status through provider portal
- Contact CVS Specialty for pharmacy coordination
- Prepare for potential peer-to-peer review
Clinician Corner: Medical Necessity Documentation
Your medical necessity letter should include:
- Diagnosis: Confirmed SMA with genetic testing results
- Clinical Presentation: Current motor function, age at onset, SMA type
- Treatment History: Previous therapies tried, outcomes, intolerances
- Rationale: Why Evrysdi is appropriate (oral administration, home use, age considerations)
- Monitoring Plan: How treatment response will be assessed
- Dosing Justification: Weight-based calculations per FDA labeling
Common Denial Reasons and Solutions
| Denial Reason | Solution | Documentation Needed |
|---|---|---|
| Missing genetic confirmation | Resubmit with SMN1 testing | Lab reports showing gene deletion/mutation |
| Inadequate prior therapy documentation | Document treatment history | Previous authorization records, provider notes |
| Dosing concerns | Provide weight-based calculations | Current weight, FDA dosing chart |
| "Experimental" designation | Challenge with FDA approval | FDA approval letter, clinical guidelines |
| Step therapy requirement | Request override | Medical contraindications to alternatives |
Tip: If Aetna requests a peer-to-peer review, have your neurologist prepared with recent clinical data and treatment rationale. These calls often resolve authorization delays.
Appeals Process in Washington
Washington state provides robust consumer protections for insurance denials, with multiple levels of review available.
Internal Appeals (First Step)
- Timeline: 60 days from denial date to file
- Process: Submit written appeal to Aetna member services
- Decision: Within 30-60 days (expedited: 72 hours if urgent)
- Required: Copy of denial letter, additional medical records, provider support
External Review (Independent Review Organization)
If internal appeals fail, Washington residents can request external review through the Office of the Insurance Commissioner.
- Timeline: 180 days from final internal denial
- Process: Submit request to Washington OIC
- Decision: 15 days standard, 72 hours expedited
- Cost: Free to consumers
- Binding: Decision is final and binding on Aetna
Appeals Playbook for Washington
- Internal Appeal - Submit to Aetna within 60 days
- Gather Evidence - Medical records, provider letters, clinical guidelines
- External Review - File with Washington OIC within 180 days
- IRO Assignment - Independent medical experts review case
- Final Decision - Binding determination within 15 days
Important: Keep detailed records of all communications and submit appeals via certified mail or trackable methods.
Specialty Pharmacy Coordination
CVS Specialty Pharmacy coordinates Evrysdi dispensing for Aetna members through a specialized process designed for complex medications.
What to Expect
- Proactive Outreach: CVS Specialty will contact you after authorization
- Benefits Verification: Confirmation of coverage and copay calculations
- Delivery Coordination: Direct-to-home shipping with temperature control
- Ongoing Support: Refill coordination and adherence monitoring
Key Coordination Points
- Evrysdi is dispensed as constituted liquid (never powder)
- Refrigeration required (2°C to 8°C)
- 64-day expiration after constitution
- Weight-based dosing requires periodic recalculation
Counterforce Health helps patients navigate these complex specialty pharmacy requirements, ensuring proper documentation and coordination between providers, insurers, and pharmacies for optimal treatment access.
Cost Management Strategies
Understanding Your Costs
Evrysdi typically falls on Tier 4 (specialty tier) with the highest cost-sharing requirements. Annual costs can reach $340,000 at list price, making cost assistance crucial.
Financial Assistance Options
For Commercial Insurance:
- Genentech Copay Program: May reduce out-of-pocket costs for eligible patients
- Eligibility: Commercial insurance required (not government programs)
- Contact: 833-387-9734 or EvrysdiCopay.com
For All Patients:
- Genentech Patient Foundation: Free medication for qualifying uninsured/underinsured patients
- Income-Based: Financial need assessment required
- Application: Gene.com Patient Foundation
Formulary Exception Strategies
If facing high copays, request a tiering exception to move Evrysdi to a lower cost tier:
- Document lack of effective formulary alternatives
- Provide medical necessity for Evrysdi specifically
- Submit provider attestation of clinical appropriateness
- Follow Aetna's formulary exception process
When to Escalate
Contact the Washington State Office of the Insurance Commissioner if:
- Aetna fails to meet decision deadlines
- You suspect improper denial practices
- You need help navigating the appeals process
Contact Information:
- Phone: 1-800-562-6900
- Website: insurance.wa.gov
- Consumer Advocacy team available for guidance
The OIC can provide template appeal letters and guide you through Washington's external review process.
FAQ
How long does Aetna CVS Health prior authorization take for Evrysdi in Washington? Standard decisions within 72 hours of receiving complete documentation. Expedited reviews (when medically urgent) within 24 hours.
What if Evrysdi is non-formulary on my Aetna plan? Request a formulary exception through your provider. Include medical necessity documentation and evidence that formulary alternatives are inappropriate.
Can I get expedited appeals in Washington? Yes, if your provider certifies that waiting could seriously harm your health. Expedited external reviews receive decisions within 72 hours.
Does step therapy apply if I've tried treatments outside Washington? Yes, document all previous SMA treatments regardless of where received. Out-of-state treatment records are valid for step therapy requirements.
What happens if CVS Specialty can't fill my Evrysdi prescription? Contact Aetna member services immediately. They may approve temporary fills at other specialty pharmacies or coordinate with the manufacturer.
How do I continue Evrysdi during an appeal? Notify Aetna within 10 days of denial to continue coverage during appeal. You may be responsible for costs if the appeal is unsuccessful.
From our advocates: We've seen families successfully overturn Evrysdi denials by ensuring genetic testing documentation was complete and working closely with their neurologist to provide detailed treatment rationales. The key is thorough documentation and persistence through the appeals process.
Counterforce Health specializes in turning insurance denials into targeted, evidence-backed appeals. Our platform helps patients, clinicians, and specialty pharmacies navigate complex prior authorization requirements and appeals processes, ensuring families get access to critical medications like Evrysdi when they need them most.
Sources & Further Reading
- Aetna Medical Exception/Prior Authorization Form
- Washington State Insurance Appeals Process
- Evrysdi FDA Prescribing Information
- Genentech Patient Support Programs
- CVS Specialty Pharmacy Services
Disclaimer: This information is for educational purposes only and does not constitute medical or legal advice. Coverage decisions vary by individual circumstances and plan details. Always consult with your healthcare provider and insurance representative for personalized guidance. For assistance with insurance appeals in Washington, contact the Office of the Insurance Commissioner at 1-800-562-6900.
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