Get Xenpozyme (Olipudase Alfa) Covered by Humana in Washington: Complete Decision Tree & Appeal Guide
Answer Box: Your Fastest Path to Approval
If you have confirmed ASMD (Niemann-Pick Type B or A/B) and meet Humana's criteria, expect 1-30 days for prior authorization approval. Your first step today: Have your doctor submit a prior authorization request through Humana's provider portal with genetic testing results, enzyme activity levels <10% normal, and baseline organ assessments. If denied, Washington residents can appeal through internal review (65 days) then external IRO review (60 days from final denial) with decisions typically within 20 days.
Table of Contents
- How to Use This Decision Tree
- Eligibility Triage: Do You Qualify?
- If Likely Eligible: Your Approval Checklist
- If Possibly Eligible: Tests and Timeline
- If Not Yet Eligible: Alternative Options
- If Denied: Washington Appeals Process
- Coverage Requirements at a Glance
- Common Denial Reasons & Solutions
- Frequently Asked Questions
How to Use This Decision Tree
This guide helps patients with acid sphingomyelinase deficiency (ASMD) and their healthcare teams navigate Humana's prior authorization process in Washington State. Start with the eligibility triage below to determine your likely approval path, then follow the specific section for your situation.
Important: Xenpozyme is the only FDA-approved enzyme replacement therapy for non-CNS manifestations of ASMD (Niemann-Pick Types B and A/B). It does not treat neurological symptoms of Type A disease.
Eligibility Triage: Do You Qualify?
✅ Likely Eligible
You probably qualify if you have all of these:
- Confirmed ASMD diagnosis with genetic testing showing biallelic SMPD1 pathogenic variants OR enzyme activity <10% of normal
- Normal glucocerebrosidase activity (excludes Gaucher disease)
- Non-CNS manifestations (enlarged spleen/liver, lung disease, low platelets)
- Age: Adult or pediatric patient
- Recent liver function tests (ALT/AST within 1 month)
- Documented baseline assessments (spleen volume, pulmonary function)
⚠️ Possibly Eligible
You may qualify but need additional documentation if you have:
- ASMD diagnosis but missing recent enzyme activity or genetic confirmation
- Clinical symptoms consistent with ASMD but incomplete diagnostic workup
- Previous denials due to insufficient documentation
- Questions about CNS involvement vs. non-CNS manifestations
❌ Not Yet Eligible
Current barriers to approval:
- No confirmed ASMD diagnosis
- CNS-predominant Type A disease (Xenpozyme doesn't cross blood-brain barrier)
- Concurrent enrollment in investigational ASMD trials
- Pregnancy (contraindicated during dose escalation)
If Likely Eligible: Your Approval Checklist
Step 1: Gather Required Documentation
Clinical Records Needed:
- Genetic test results showing biallelic SMPD1 mutations
- Enzyme activity assay (ASM <10% normal, preferably MS/MS-based)
- Normal glucocerebrosidase levels
- ALT/AST within 30 days
- Baseline spleen/liver imaging or measurements
- Pulmonary function tests (DLco if available)
- Complete blood count with platelets
Insurance Information:
- Humana member ID and policy details
- Prescribing physician NPI and contact information
- Preferred infusion site (hospital outpatient or certified infusion center)
Step 2: Prior Authorization Submission
Your healthcare provider should submit through Humana's electronic prior authorization system including:
- Medical necessity letter documenting ASMD diagnosis and clinical rationale
- Dosing plan starting with 0.1 mg/kg (adults) or 0.03 mg/kg (pediatrics) with escalation schedule
- Monitoring plan for liver enzymes and infusion reactions
- Site of care specification for dose escalation phase
Tip: Humana commits to electronic decisions within one business day for most specialty drug requests starting in 2026, with current processing already expedited.
Step 3: Expected Timeline
- Standard review: Up to 30 days for Medicare Advantage pre-service decisions
- Expedited review: 72 hours if urgent medical need documented
- Approval notification: Via provider portal and member communication
If Possibly Eligible: Tests and Timeline
Additional Testing to Request
If missing genetic confirmation:
- Order SMPD1 gene sequencing through a certified laboratory
- Ensure testing covers full gene (not just common variants)
- Document any family history of ASMD or consanguinity
If enzyme activity unclear:
- Request acid sphingomyelinase activity via tandem mass spectrometry
- Avoid fluorometric assays (high false-negative rates)
- Include glucocerebrosidase activity to rule out Gaucher disease
Timeline to Reapply:
- Genetic testing results: 2-4 weeks
- Enzyme activity assays: 1-2 weeks
- Allow 4-6 weeks total before resubmitting PA request
If Not Yet Eligible: Alternative Options
For Unconfirmed Diagnosis
- Specialist referral: Consult a metabolic geneticist or lysosomal storage disease specialist
- Diagnostic testing: Complete ASMD diagnostic workup as outlined above
- Clinical trial consideration: Explore ongoing research studies through ClinicalTrials.gov
For CNS-Predominant Disease
Currently no approved treatments exist for neurological manifestations of ASMD Type A. Consider:
- Supportive care coordination
- Clinical trial screening for investigational therapies
- Connection with patient advocacy groups like National Niemann-Pick Disease Foundation
When dealing with complex insurance coverage challenges, Counterforce Health helps patients and clinicians turn denials into successful appeals by creating evidence-backed, payer-specific letters that address the exact reasons for denial while meeting procedural requirements.
If Denied: Washington Appeals Process
Internal Appeals (First Level)
Timeline: 65 days from denial notice to submit How to submit:
- Online: Humana member portal
- Phone: Member services number on insurance card
- Mail: Address provided in denial letter
Required documents:
- Original denial letter
- Additional clinical evidence
- Updated medical necessity letter
- Any new test results
Peer-to-Peer Review
Request a clinical peer review where your prescribing physician speaks directly with Humana's medical director. This often resolves denials faster than formal appeals.
Script for requesting P2P:
"I'm calling to request a peer-to-peer review for my patient's Xenpozyme prior authorization denial. The patient has confirmed ASMD with [specific test results]. When can our physician schedule this review?"
External Review (IRO Process)
If internal appeals fail, Washington residents can request Independent Review Organization (IRO) external review:
Timeline: 60 days from final internal denial to request Process: Submit request to Washington State Office of the Insurance Commissioner Decision deadline: 20 days for standard review, 72 hours for expedited Cost: Free to patient Binding: Yes, on Humana if overturned
Washington Advantage: The state's external review process is particularly strong for rare disease medications, with medical experts from major research institutions often serving as IRO reviewers.
Coverage Requirements at a Glance
| Requirement | Details | Documentation Needed | Source |
|---|---|---|---|
| Prior Authorization | Required for all patients | PA form via provider portal | Humana PA Policy |
| Diagnosis | Confirmed ASMD Type B or A/B | Genetic testing + enzyme activity | FDA Label |
| Age | Adults and pediatrics | Birth certificate/medical records | FDA-approved for all ages |
| Site of Care | Clinical setting for escalation | Infusion center certification | Prescribing Information |
| Monitoring | Liver enzymes q2 weeks during escalation | ALT/AST lab results | Required per FDA label |
| Pregnancy | Contraindicated during dosing | Pregnancy test if applicable | FDA safety information |
Common Denial Reasons & Solutions
| Denial Reason | How to Overturn | Documents to Include |
|---|---|---|
| "Not FDA-approved indication" | Emphasize non-CNS ASMD manifestations | Genetic testing, organ involvement documentation |
| "Experimental/investigational" | Reference FDA approval date (Aug 2022) | FDA approval letter |
| "Insufficient documentation" | Complete diagnostic workup | All required tests from eligibility checklist |
| "Site of care not covered" | Justify clinical setting need | Infusion reaction risk, monitoring requirements |
| "Quantity limits exceeded" | Provide weight-based dosing rationale | Patient weight, dosing calculation worksheet |
Frequently Asked Questions
How long does Humana prior authorization take for Xenpozyme in Washington? Standard reviews take up to 30 days, but most electronic submissions receive decisions within 1-5 business days. Expedited reviews for urgent cases are completed within 72 hours.
What if Xenpozyme is non-formulary on my Humana plan? Submit a formulary exception request along with medical necessity documentation. Non-formulary drugs can be covered when medically necessary and no covered alternatives exist.
Can I start treatment while the appeal is pending? Generally no, unless you pay out-of-pocket. However, you can request expedited review if delaying treatment could jeopardize your health.
Does step therapy apply to Xenpozyme? No step therapy requirements exist since Xenpozyme is the only approved ERT for ASMD. However, Humana may require documentation that supportive care measures have been inadequate.
What's the difference between internal and external appeals in Washington? Internal appeals are reviewed by Humana staff, while external IRO reviews use independent medical experts. External reviews often have higher overturn rates for rare disease medications.
How much does Xenpozyme cost without insurance? Wholesale acquisition cost ranges from approximately $1,515 per 4mg vial to $7,576 per 20mg vial. Monthly costs can exceed $20,000 depending on patient weight and dosing phase.
Are there financial assistance programs available? Yes, Sanofi offers patient support programs. Visit Xenpozyme.com or call their patient support line for eligibility and enrollment information.
What if I move to another state while on treatment? Coverage requirements may vary by state. Contact Humana's member services immediately to understand any changes to your benefits or appeal rights.
From Our Advocates
We've seen several ASMD patients successfully overturn initial Humana denials by submitting comprehensive diagnostic documentation upfront, particularly genetic testing results and baseline organ assessments. The key is often working with the prescribing physician to clearly distinguish non-CNS manifestations that Xenpozyme can address from neurological symptoms it cannot treat. This clarity helps medical reviewers understand the appropriate indication and medical necessity.
Disclaimer: This information is for educational purposes only and does not constitute medical advice. Always consult with your healthcare provider and insurance company for the most current coverage policies and medical recommendations. Coverage decisions depend on individual circumstances and plan details.
For additional help with insurance appeals in Washington, contact the Washington State Office of the Insurance Commissioner at 1-800-562-6900.
Organizations like Counterforce Health specialize in helping patients navigate complex prior authorization and appeals processes by creating targeted, evidence-backed submissions that address specific payer requirements and denial reasons.
Sources & Further Reading
- Humana Prior Authorization Requirements
- Washington State External Review Process
- Xenpozyme Prescribing Information
- ASMD Diagnostic Guidelines
- Washington Insurance Commissioner Appeals Guide
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