Do You Qualify for Nourianz Coverage by Cigna in Florida? Complete Decision Tree & Appeal Guide

Answer Box: To get Nourianz (istradefylline) covered by Cigna in Florida, you need: (1) Parkinson's disease diagnosis with documented "OFF" episodes, (2) current levodopa/carbidopa therapy, and (3) failed trials of at least two step therapy drugs (amantadine, MAO-B inhibitors, or COMT inhibitors). Your neurologist submits prior authorization through Cigna's provider portal with complete documentation. If denied, you have 180 days to appeal internally, then 4 months for Florida external review through the Department of Financial Services. Start by gathering your medication history and scheduling a neurology visit to document OFF episodes.

Table of Contents

  1. How to Use This Decision Tree
  2. Eligibility Triage: Do You Qualify?
  3. If "Likely Eligible": Document Checklist & Submission
  4. If "Possibly Eligible": Tests to Request
  5. If "Not Yet Eligible": Alternatives to Discuss
  6. If Denied: Appeal Path Chooser
  7. Coverage Requirements at a Glance
  8. Common Denial Reasons & How to Fix Them
  9. FAQ: Florida Cigna Appeals
  10. Resources & Next Steps

How to Use This Decision Tree

This guide helps you determine if you qualify for Nourianz (istradefylline) coverage through Cigna in Florida and shows you exactly what to do next. Nourianz is an adenosine A2A receptor antagonist that helps reduce "OFF" episodes in Parkinson's disease when added to levodopa/carbidopa therapy.

Start here: Answer the questions in the eligibility triage section. Based on your answers, you'll be directed to one of four paths: likely eligible, possibly eligible, not yet eligible, or appeal process.

Note: This medication costs approximately $1,900-$2,100 per month without insurance, making prior authorization approval essential for most patients.

Eligibility Triage: Do You Qualify?

Question 1: Do you have a confirmed Parkinson's disease diagnosis from a neurologist?

  • ✅ Yes → Continue to Question 2
  • ❌ No → See "Not Yet Eligible" section

Question 2: Are you currently taking levodopa/carbidopa (Sinemet) with documented "OFF" episodes?

  • ✅ Yes, with OFF episodes lasting 3+ hours daily → Continue to Question 3
  • ⚠️ Yes, but OFF episodes not well-documented → See "Possibly Eligible" section
  • ❌ No → See "Not Yet Eligible" section

Question 3: Have you tried and failed at least TWO of these step therapy medications?

  • Amantadine (Symmetrel, Gocovri)
  • MAO-B inhibitors (rasagiline/Azilect, selegiline/Eldepryl, safinamide/Xadago)
  • COMT inhibitors (entacapone/Comtan, opicapone/Ongentys, tolcapone/Tasmar)
  • ✅ Yes, with documented failure/intolerance to 2+ drugs → "Likely Eligible"
  • ⚠️ Yes, but documentation is incomplete → "Possibly Eligible"
  • ❌ No, haven't tried enough alternatives → "Not Yet Eligible"

If "Likely Eligible": Document Checklist & Submission

You're on the fastest path to approval. Here's what your neurologist needs to submit for Cigna prior authorization:

Required Documentation Checklist

  • Parkinson's disease diagnosis (ICD-10: G20) from neurologist
  • Current levodopa/carbidopa therapy with doses and schedule
  • OFF episode documentation: 3+ hours daily of motor symptoms
  • Step therapy failure records for 2+ medications:
    • Drug names, doses, duration of trial
    • Specific reasons for discontinuation (lack of efficacy, side effects, contraindications)
    • Dates of trials and outcomes
  • Neurologist attestation confirming medical necessity
  • Patient age verification (18+ years required)

Submission Process

  1. Neurologist submits via Cigna provider portal or fax
  2. Standard review: 72 hours for decision
  3. Expedited review: 24 hours if medically urgent
  4. Approval duration: Typically 1 year if criteria met
Tip: Ask your neurologist's office to request a peer-to-peer review if the initial submission seems incomplete. This often resolves issues before a formal denial.

If "Possibly Eligible": Tests to Request

You meet basic criteria but need stronger documentation. Schedule these with your neurologist:

Tests and Documentation to Obtain

  • OFF episode diary: Track symptoms for 2-3 consecutive days, noting timing, severity, and impact on daily activities
  • UPDRS assessment: Unified Parkinson's Disease Rating Scale to quantify motor symptoms
  • Complete medication history review: Gather records from all previous Parkinson's treatments
  • Functional assessment: Document how OFF episodes affect work, driving, or daily tasks

Timeline to Re-apply

Most patients can strengthen their application within 4-6 weeks. Use this time to:

  • Complete a detailed symptom diary
  • Gather missing documentation from previous providers
  • Ensure your neurologist has complete records of failed step therapy attempts

If "Not Yet Eligible": Alternatives to Discuss

You'll need to try step therapy options first. Discuss these with your neurologist:

First-Line Alternatives

  • Amantadine (immediate or extended-release): Often the first adjunct therapy tried
  • MAO-B inhibitors: Rasagiline (Azilect) or safinamide (Xadago) are commonly prescribed
  • COMT inhibitors: Entacapone (Comtan) is frequently added to levodopa

Preparing for Future Nourianz Application

  • Document each medication trial carefully (dates, doses, outcomes)
  • Keep a symptom diary throughout each treatment
  • Work with your neurologist to optimize levodopa timing
  • Consider joining patient support groups for practical management tips

Counterforce Health specializes in helping patients navigate complex prior authorization requirements like these, turning insurance denials into targeted, evidence-backed appeals by analyzing denial letters, plan policies, and clinical notes to draft point-by-point rebuttals aligned to each plan's specific rules.

If Denied: Appeal Path Chooser

Internal Appeal (Required First Step)

  • Deadline: 180 days from denial notice
  • Submit to: Cigna National Appeals Unit, P.O. Box 188011, Chattanooga, TN 37422
  • Timeline: 30 days for standard review, 72 hours for expedited
  • Required documents: Original denial letter, additional medical evidence, physician letter

Second-Level Internal Appeal

  • Deadline: 60 days from Level 1 denial
  • Review: Different medical director or appeals committee
  • Timeline: 30 days for decision

Florida External Review

After exhausting internal appeals, you can request independent review through the Florida Department of Financial Services.

  • Deadline: 4 months after final internal denial
  • Cost: Free to consumers
  • Timeline: 30 days standard, 72 hours expedited
  • Contact: Florida Division of Consumer Services at 1-877-MY-FL-CFO (877-693-5236)
From our advocates: We've seen many Cigna Nourianz denials overturned on appeal when patients provide complete step therapy documentation and detailed OFF episode diaries. The key is showing exactly why each previous medication failed and how OFF episodes impact daily functioning. This approach has helped numerous patients access their prescribed therapy after initial denials.

Coverage Requirements at a Glance

Requirement What It Means Where to Find It Source
Prior Authorization Required for all Cigna plans Cigna provider portal Cigna Policy IP0524
Step Therapy 2+ failed alternatives required Medical records, pharmacy history Cigna Coverage Policy
Prescriber Requirement Neurologist or specialist Provider credentials Cigna formulary guidelines
Age Requirement 18+ years Medical records FDA labeling requirements
Diagnosis Code ICD-10: G20 (Parkinson's disease) Physician notes Medical billing records
Concurrent Therapy Must be on levodopa/carbidopa Prescription records Clinical documentation

Common Denial Reasons & How to Fix Them

Denial Reason How to Overturn Required Documents
"Insufficient step therapy documentation" Submit complete trial history with dates, doses, outcomes Pharmacy records, physician notes from each failed trial
"OFF episodes not adequately documented" Provide detailed symptom diary and UPDRS scores 3-day OFF episode diary, validated assessment scores
"Not prescribed by specialist" Ensure neurologist is prescriber or consultant Neurologist referral, consultation notes
"No concurrent levodopa therapy" Document current levodopa/carbidopa regimen Current prescription records, pharmacy fill history
"Medical necessity not established" Submit comprehensive clinical rationale Physician letter explaining why Nourianz is specifically needed

FAQ: Florida Cigna Appeals

How long does Cigna prior authorization take in Florida? Standard review is 72 hours, expedited review is 24 hours for urgent medical situations. The clock starts when Cigna receives complete documentation.

What if Nourianz is non-formulary on my plan? You can request a formulary exception with medical justification. Your neurologist must demonstrate why formulary alternatives are inappropriate or ineffective.

Can I request an expedited appeal in Florida? Yes, if delaying treatment could seriously jeopardize your health. Both internal and external appeals can be expedited with proper medical justification.

Does step therapy apply if I failed medications in another state? Yes, documented failures from any provider count toward step therapy requirements. Ensure you have complete records from previous treatments.

What happens if my external review is approved? The decision is binding on Cigna. They must cover the treatment and cannot appeal the external reviewer's decision under Florida and federal law.

How much does Nourianz cost without insurance? Approximately $1,900-$2,100 per month. Kyowa Kirin offers copay assistance that may reduce costs for eligible patients.

Resources & Next Steps

Immediate Action Items

  1. Schedule neurology appointment to review OFF episode documentation
  2. Gather step therapy records from all previous Parkinson's medications
  3. Start OFF episode diary if not already tracking symptoms
  4. Contact Cigna to confirm current prior authorization requirements

Key Contacts

  • Cigna Prior Authorization: Submit through provider portal or call member services
  • Florida Insurance Consumer Helpline: 1-877-MY-FL-CFO (877-693-5236)
  • Kyowa Kirin Patient Support: KyowaKirinCares.com

Additional Support

For complex cases requiring detailed appeal assistance, Counterforce Health helps patients and clinicians transform insurance denials into successful appeals by identifying specific denial reasons and crafting targeted rebuttals using the right evidence and clinical facts that payers require.

Sources & Further Reading


Disclaimer: This information is for educational purposes only and does not constitute medical or legal advice. Insurance policies and coverage criteria change frequently. Always verify current requirements with your insurer and consult your healthcare provider for medical decisions. For assistance with insurance complaints in Florida, contact the Department of Financial Services Division of Consumer Services.

Powered by Counterforce Health—AI that turns drug denials into evidence-based appeals patients and clinicians can submit today.